I have used APC for years. I use them annually now in order to maintain the warranty on my new…read morecarpeting. We are very satisfied with their skill and service. I had a stain come back up after cleaning and Beau came back and took care of it. He works very hard, is polite and friendly, and very respectful. The prices are reasonable. I like supporting local independent businesses. When I was still working, I brought in APC to do all the chairs, about 50 of them. It was great to have those chairs refreshed.

I called them on a Tuesday morning and left a message and called again on Wednesday and still have…read morenot heard anything Thursday afternoon. I ended up going with another company that answered right away and got me scheduled when I needed to.

I've used Ultraclean a number of times. Mostly for carpet cleaning but also for grout and a sofa…read more I've always been very happy. In particular, they did an amazing job removing stains (I know it's disgusting but my old cat was sick and vomited excessively) off a set of stairs. I had intended to replace the carpet but then needed it cleaned. Unbelievable! Highly recommended.

Great communication, no haggling, great service! They were able to get me in quickly and sent…read morereminders of appointments. Communicated the day of exactly when they would arrive. Very polite and friendly! Most of all they were very understanding of my situation and worked with me on what was best. They did not try to upsell to get more money or take advantage of me. I will definitely call them again in the future!

We bought a top-of-the-line sheet vinyl floor from Summit and after only a few months, the floor…read morelooks like garbage -- holes and slices everywhere from normal use. Summit does not answer their phones, and the mailbox is full so we cannot leave a message for them to call back. Sonja did happen to answer the phone one time, and the store no longer does flooring, so our warranty is worthless, and she refuses to make any effort to find our paperwork for us to contact the manufacturer directly. Summit is gone from the Osceola location now, so good luck getting any answers. From the experiences of others we've heard from, it's no wonder this store went belly-up.

If I could give minus stars I would. After spending 6 figures on a major renovation of our house,…read morethe flooring, provided for and installed by the "experts" at Summit flooring have been a disaster. After nearly two years, it has not been right. Within a few weeks of installation, the floor began to buckle and crack and creak and began to get spongy to walk on. We were told by our Contractor (who hired these clowns), that they were claiming that it was our fault (really? we wrote the checks -- and I am not a flooring expert, they are supposed to be), and we should wait 6 months and it would settle down. Now, nearly two years later, even though the Contractor is trying to make it right personally (we had to start legal action), we still have a severely misinstalled floor. No gap was put in anywhere around the perimeter -- even though the installation guide required 3/4" for each 10ft, and our floor is 24 x 40. We installed new air conditioning with the renovation -- and kept the interior at 30% humidity (they tried to blame that, as well). They tried to rip us off on extra carpeting that we didn't order and even though we paid our bills on time and in full, and our floor was completely badly installed and ruined, they had the gall to call and ask that we pay for extra carpet that they bought. This has been a nightmare -- and they are supposed to be a "Christian" shop -- so now I just stay away from businesses with a fishie........ THese people are just not qualified and they have ruined what was a very nice and very expensive renovation, and now we don't have the money to tear it our and start over, which is what we are being told must be done. STAY AWAY !!!

We went to many places before settling on Cathy and crew at Carpets Plus by Design. They were very…read moreknowledgeable and patient as they worked with two people who weren't exactly sure what they wanted. There was absolutely no sales pressure. We picked out gorgeous hickory wood and just had the entire first floor of our home done (plus a bit of tile in the sun porch) It is beautiful! The price was extremely reasonable and the work took exactly as much time as we were told. We waited a long time to do this and we are beyond happy with the result.

Very outgoing and willing to do what it takes to ensure your satisfaction. When we had our…read moremudrooms flooring installed by a 'professional', it did not go how we had planned. However the stations team at Carpets Plus by Design came to our rescue and redid the floor. It is absolutely stunning, and we couldn't be happier. Just recently, we purchased a carpet remnant for the guest bedroom, and had them bind it for us. It was completed quickly and we were able to put it in the room sooner than we anticipated. The color that they helped us pick out perfectly complemented the room. Thank you

He doesn't use steam cleaning equipment so temper your expectations accordingly. I appreciate the…read moresignificant amount of time he spent on our carpets (5.5 hours) but once the carpet dried, they did not look as good as I hoped they would. The process also did not deodorize very well. I am debating now if I need another company to come in to redo our bedrooms.

Tom is a nice guy with reasonable pricing, but just being completely honest, and I'm quite…read moredissapointed, particularly after reading reviews of how good he was. The machine he uses is an extractor, not a steam cleaner (as shown on his website) looked like an old rug doctor. The stains did not come out in multiple areas, and was soaking wet (like squish through your toes wet) when done. 2 days later my bedroom is damp, I mean the entire bedroom, bed linens etc all damp and after coming home from work, house stank so bad we had to open the windows, so deodorizing? Yeah, no. Not at all. Just like the old rug doctors that no one cleaned, it added odor, didn't take it out.

Unbelievable, wonderful job by Mike at MF Hardwood Flooring today. A few hours work that would have…read moretaken us days or weeks and left our floors with burns and who knows... professional, clean, personable, honest, reasonable. The pictures of the old floor don't do it justice-- red paint, glue, mold, pet scratches. Looks brand new now. I'm flabbergasted at how great this job is!

The company owner is the technician he really knows his business!! He put in hardwood for my house…read morean I will say that it looks amazing. The guys name is Mike and he is friendly and knowledgeable about what he does!! He is also very competitively priced. Great job man