I was billed and paid an extremely large amount and anything that was fabric was not cleaned AFTER…read more9 MONTHS. I was told "oh well, you are not our only fire". Now the company refuses to reimburse me for the portion of job they didn't do.

Unfortunately our office flooded after one of the many days of rain we received in Amarillo…read more Albeit, quick to respond, we were blind sided on the quality of the rugs they took from our establishment to clean. We sent the crew with 7 rugs to try and clean and save. This happened 05/19, and we received our rugs back on 06/12/2023. They were not cleaned, I took pictures of them, 1 rug came in with leaves on it and I vacuumed it. I sent in the pictures to the PM and a member of management, of which, we have yet to receive any response. We will be throwing these rugs out. They are not salvageable. Would not recommend this establishment at all!

the 2024 review for this company still accurately reflects how this company conducts businessread more

I had hired this company in May to do a whole house cleaning and they did a very good job. So then…read moreI decided to hire them again recently to do a regular cleaning based on a five hour quote I was given in May. The two young ladies came on time and seemed to be doing what was asked of them per the quote... dusting, vacuuming, washing floors, cleaning bathrooms, etc. I took a quick look around and everything seemed to be in order. But the next day, I checked the kitchen floor and under the shelf units and under the secretary and the hutch and they were still dirty and clearly had not been done. I spoke with the owner, who questioned my manner of checking the kitchen floor and was going to send the girls back over, but I declined that offer. I had already redone the cleaning myself. Then later in the week, I dropped an earring under my bed and had to retrieve it with the ceiling fan broom and found a ton of dust under my bed (see the pic below). And more was discovered under my dresser and under the night stands!! I also thought it was odd that there were no vacuum marks on the rug in my husband's office. I sent the picture of the dust in an email to the owner and asked for a refund of one hour of work, $42, because it was clear that the job was poorly done and I was going to have to do it all myself. At 70 years of age and having many medical issues this year, the cleaning service was a welcome helper (or so I thought!). Instead of an apology from the owner, today, I received a check for $42, and written in the memo line was " extortion, unrealistic expectations".!!! I would NEVER recommend this company to anyone as they do not know how to conduct business nor do they know how to treat their customers!!

I have used Maid In Amarillo cleaning services for over five years starting in 2016. At first they…read morewere very good and did a great job. Then slowly there services went from okay to bad. They started using strong chemicals that made my eyes water and caused problems with my allergies. I told the owner Clarabell and she had it corrected. Then there were different ladies coming to clean each time, not the same ones. Then they were coming an hour or more late. Sometimes they would call but most of the time I did the calling. The owner later would call and want to change dates and time. This became a frequent routine with this company. There cleaning became terrible to say the leas. Just before I stopped using them two of the employees were starting there own maid service and handing out business cards. I told the owner Clarabel but didn't make much of a difference. Now she wants to branch out and clean the inside of your vehicle. She needs to do a better job of cleaning homes first. I don't like writing negative reviews but I felt people who are considering using Maid In Amarillo would be wise to go with another company. Gary

They do a fabulous job! I've used them twice for moving out of places. I am always a bit jealous…read moreI'm not staying behind to enjoy the spotless apartment they just finished cleaning. They are very flexible and accommodating. You can schedule service completely online if that appeals to you. I hate cleaning so I feel the value for the service they provide. Highly recommend!

They have cleaned our carpets for over 30 years and I highly recommend them. Their new owner D Ray…read moreat Gowdy flooring is really dedicated to continuing their first class service...

Henry Byers, the owner, responded quickly to my request for upholstery and area rug cleaning. He…read morearrived on time and did an excellent job. My area rug looks like new. He was able to remove all the soiled areas on my upholstery. His prices are very reasonable. Henry is very personable and it was a pleasure to do business with him. I highly recommend Clean Life Carpet.

Henry Byers who owns Clean Life Carpet is an amazing man who is a pleasure to work with. He shows…read moreup on time, does an amazing job, and he doesn't charge a lot. Henry also gives back to his community by cleaning someone in need's carpet each month. One year that was us! Henry is one of the nicest guys I've ever met. He and his work exceeds our expectations.

Jackie came and cleaned our dryer vent and got 50 years of lint out. Not only did he do a great job…read morebut was so pleasant to visit with. We will certainly use him for other things in the future.

I was going to use the 99.00 special for air duct cleaning. The technician climbed up into the…read moreattic and came back down within 2 minutes. He was filthy with insulation and attempted to walk into my house. I told him he had to clean himself off first witch he wasn't happy about. He dusted himself off a little then attempted to come in again I looked at him then said that's ok I'll clean it up after. I told the company I have bad allergies and the technician asked if I had allergies. H left a mess in the house. He didn't bother to clean up the big mess outside before he left. He left big clumps of insulation by the back door. The 99.00 special turned into over 400 dollars he said I have a bad mold problem and didn't know how we were breathing. My neighbor went into the attic to look he said there wasn't any mold. I think the technician thought he could scam me because I'm an elderly female. He saw my neighbor come over, my neighbor said the technician left so fast he almost ran. Now if this isn't fishy I don't know what is. I'm wondering if they will post this. By the way I gave 1 star not five

Serious, on time, returned to touch up chairs. He cleaned chair cushions and couch,& dual…read morereclining chairs. Couteous and professional.

We needed a mattress cleaned and decided to hire a local family business which is always my…read morepreference. I called on a Monday morning expecting to be scheduled in a few weeks. They answered the phone promptly and said "Taylor can be there tomorrow around 11 am." About 10:30, Taylor called and asked if he could be about 15 minutes early. He arrived, set up his equipment, and did a thorough job of cleaning my two-sided king mattress. Taylor is an expert and did a great job. I will be calling West Texas Steamer for my next cleaning work.

Great company! I needed my home deep cleaned and they did not disappoint! Very friendly staff and…read moresuper thorough! I would definitely use them again and will recommend them to others!

They clean my last Monday and let me tell you. They clean every corner in my kitchen. I like this…read morebecause I like to coke a lot. The room are will clean and will vacuum. The bath rooms have no water stains. I will definitely recommend to family's with kids.