Carpet Tech is great! Booking an appointment was quick and the lady I spoke with when booking was…read morevery nice. They came by and gave a free estimate, and I was able to have it done same day. Specifically, Hunter and Chase cleaned my carpet, and they did an excellent job! They were very kind and really worked with me on what I needed. They worked quickly, proficiently, and efficiently. I had treatment done for cat urine and odor. It's been three days and I can tell a major difference! It smells MUCH better. The value for services done is very good! I appreciate their services and highly recommend them!

Used for years. The best carpet, tile, or other services in the business Employees are polite…read moreand do their jobs with no whining

Serious, on time, returned to touch up chairs. He cleaned chair cushions and couch,& dual…read morereclining chairs. Couteous and professional.

We needed a mattress cleaned and decided to hire a local family business which is always my…read morepreference. I called on a Monday morning expecting to be scheduled in a few weeks. They answered the phone promptly and said "Taylor can be there tomorrow around 11 am." About 10:30, Taylor called and asked if he could be about 15 minutes early. He arrived, set up his equipment, and did a thorough job of cleaning my two-sided king mattress. Taylor is an expert and did a great job. I will be calling West Texas Steamer for my next cleaning work.

Guys were on time and super efficient. Start to finish was just over and hour for almost 500 sq…read more Ft. Carpets were dry in a little over an hour, and looked better than the day we bought our house! They were able to get stains out that other big name carpet cleaning companies couldn't. I was tired of the other companies overprice and under deliver, and I'm glad i was, because these guys did a great job at an exceptional price. Next time i need carpet cleaned, i know who to call!

Josh and Mason were both amazing! They not only told me how their products works but showed me. My…read morecarpet was dry, spot free from my two dogs and smelled amazing when I came home 3 hours later. Plus it looks brand new. Amarillo Dry Carpet earned a new customer today!

I'm generous with the 2 stars because Everyone was friendly through the process and that does hold…read morewater. Here is our experience. Called a got a quote over the phone. The receptionist gave us a quote of $160 for a livingroom and three bedrooms. We asked about the small hallways (which a small sections between the bedrooms and the livinroom) and she said if they are small enough he may throw them in, but they would be $40, so we are at $200 now... maybe. Richard, the owner, arrived with another gentlemen both friendly and respectful. He immediately informed me that our living room was too large for the quoted living room and that the hallways would not be included and now we are at $260. Then found out that the quoted number is only a cleaning and there would be no protectant that would be another $150. I couldn't pull that trigger at that time so I had him go ahead with the cleaning. I needed to pay with a credit card and that was another charge. I didn't have any other form of payment at that moment so I had to pay that too. Final bill 268.89. My problem here was that the person answering the phone should have communicated a few things up front. Be sure to get an in-person quote and ask more questions should you choose to do business here. The other gentleman was obviously being trained and I could hear quite a few corrections. This gave me a little pause to the process, but I trusted that Richard would make sure that it was done correctly. When they left I was told about 2 hours and we can put all our furniture back and walk on it. Before they arrived my wife had spilled a small amount of diet soda on the floor near our bed in the bedroom. It wasn't much and the floor was about to be cleaned, so she left it. But as we were putting the furniture back we noticed that that spot was still there. If you know how easy to clean up diet soda is then you can see how this is a concern. I called the main number and spoke with the receptionist and explained my concerns, and she said she could schedule them to come out again, but we didn't need that. I didn't really trust the system at this point. We were able to clean that spot up easy, and it made me feel as though there could be more issues through the rest of my house that were not cleaned. She gave me Richard's number and I called him. Richard answer was that sometimes we make mistakes, and that we may have missed it. I asked if they go over the entire carpet and he said that they do, but some spots need to be worked more than others. He offered no solutions, and thanked me for my opinion. Always friendly. I do not trust that this system cleans your carpet if it did not remove a simple soda spill from that same morning. OR they a missing large sections when they clean. either way I would not recommend this company based on my experience. I give the extra star for being professional.

I would recommend Amarillo Chem-Dry over any other carpet business in town. My carpets were dry in…read morea few hours and they look like new! I was so impressed! The owner couldn't have been more knowledgeable in stain removal and got all of the stains out of my high traffic area.

They have cleaned our carpet, chairs and couches many times and the professionalism is superb. I…read morehighly recommend Daniel, Eddie and his staff. They know how to get rid of the toughest stains and smells.

From the owner: Established in 1968.read more

Super fast response and scheduling. They were able to get me in the next day and had my apartment's…read morecarpets looking brand new within an hour. Also very affordable for not only the cleaning but the pet treatment and deodorizer. 10/10 recommend.

They good customer service arrived and did good work. I would hire them again. They toke the job at…read morethe last minute and gave me a fair price.

i'm really impressed with the care and customer service. they did a very well job and are very…read morerespectful and professional. i had a bad stain on my carpet and they got done and looks brand new i'm very impressed i definitely recommend them

In all fairness the owner reached back out to my senior mother to go back over carpet. I called him…read moreback to advise him that was not necessary we had someone else come out and re do the carpet. He immediately became aggressive would not allow me to speak. I was just letting him know to not waste his time to come back out. I see now why when speaking to other carpet cleaning companies in Amarillo, why they did not speak very highly of him. This owner is very aggressive. I told him I was not going to argue with him. The call ended with telling me to ##ck off #itch. Wow this is how you think you can speak to customers.