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    Carpenter Construction

    5.0 (1 review)
    Open Open 24 hours

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    Services - Carpenter Construction

    Window installation

    Siding installation

    Siding replacement

    1 More Service

    New window installation

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    1 year ago

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    McCourt Floor Coverings

    McCourt Floor Coverings

    (2 reviews)

    I contracted with McCourt in early 2022 to install wood floors in our home. Most of the work was…read morecompleted, with the exception of the installation of several transition strips between wood floor and carpet/tile. They agreed to come back in about 30 days to finish the remaining work (approx. 3 -4 man hours) so I paid them in full for their work, including change orders. I made several attempts over a 6 month period to have the outstanding work completed, but I was always told they were too busy to get to me. We were out of the country form a couple of months so I said I would contact them when we got back to schedule the work. I tried to contact McCourt by phone or visits to their office 6 times between late Nov 2022 and Jan 2023 to try and schedule the work, but never got a call back from them. It was clear to me they had no intention of returning my calls or completing the work I had paid them for. In early Jan 2023 I sent the owner, Mark, a text expressing my displeasure and telling him the complaints I intended to file against him (BBB and Contractor's Board). Mark called me within minutes and was very angry. He asked if I was threatening him and I told him no, I was telling him exactly what I planned to do for his breach of contract. He expressed his disdain for people who have moved to Brookings from California as I had when he said "you're a typical Californian" and told me to fuck off. That was the end of our conversation. There were no changes in scope on my project. The only unknown was minor floor repairs. The original estimate was $8,509 and the final cost was $11,046. This is a difference of 30%, which I believe is excessive. I feel the estimate was low balled, by excluding necessary items, to get my work. I've filed complaints against McCourt with the BBB (they did not respond so their rating was lowered from A+ to a B-) and Contractors License Board. I've also spoken to friends who had a similar problem with this company. I know our options are limited in Brookings but use this company at your own risk.

    Did a fantastic job, excellent craftspersonship, professional, great quality products. Fair…read morepricing, couldn't have been better. I thought because they were replacing different tiles of floors, tile, carpets, etc with wood, it would be way more complex! I would for sure use them again!

    Mark Ritchie Construction

    Mark Ritchie Construction

    (2 reviews)

    Mark is an amazing honest contractor..We have this nightmare project going on in our house we…read morerecently bought and the job has not only been stressful for us but for Mark as well...At this point we are all in this together but he really has been an amazing person to work with and his crew is awesome! We had several contractors before mark come out and start the job and then take payment and never come back to finish leaving us more screwed than in the first place ..Mark is sticking with us through thick and thin..Thank you for your honesty I feel like not only did I find an amazing company but also think my husband and I have found a new amazing friend!

    As a single widow I was not sure who to go to when my hot water heater sprung a huge leak and a…read morewhole lot of damage to my home. I got bids and talked to three different contractors. Mark was the only one who came in and really took a detailed look at what was going on before we settled on cost and the timeline to have the work done. He finished my home in 4 days! Everything in my home looks new and better than I ever expected. This was an insurance claim and the hot water heater itself was not covered under the claim. Well, not a problem because he not only bought me a hot water heater at no additional cost to me but he also arranged to have it installed (no cost to me). Obviously he was more than fair and treated me with respect. He listened when I told him what floors I wanted and took me to pick it out. The same thing with the different paints I wanted. I cannot say enough good things about him and his business. In the future I plan on having him do the work that I will need. If anyone who is reading this has any questions that I can answer just message me on FB. I wouldn't go to anyone else. Jeannette Jones

    Carpenter Construction - vinylsiding - Updated May 2026

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