I haven't had a chance to use their services and probably never will after the rather rude conversation I had with them when calling to ask a question. I called them early in the morning one day just after they opened to inquire about same day service.
I explained that all I had were a few pairs of slacks (man I sound like my Mom saying slacks instead of pants) and a couple of dress shirts that needed to be cleaned. I asked if it were possible to drop them off now and pick them later up that evening. The response I got was "Same day? HAHAHA! No..." click. Seriously dude?
I admit I found it quite comical. I mean the tone in his voice and his Chinese accent were hilarious, but it was unprofessional and rude nonetheless. I don't care that they are practically right around the corner from me or if they are cheaper than anyone else, they won't ever be getting my business. read more