My boys have been there 2x now and although my big boy takes some time to decompress as he was a…read moreshelter rescue and kennels freak him out, my other boy has no issues and is a happy guy. They are fed, watered and pottied and get some play time too. I recommend Pooches Palace!

Boarding pups is so difficult. I never truly LIKE doing it. But watching my pup (had the room with…read morea camera) panting excessively for 30 min after I called (and had to leave a message because they don't have more that 1 person working usually) that my dogs needed water...well that did it for me. It was also strange that they called my emergency contact when I didn't answer a text asking about a Feb reservation. And I mean with 2 hours of the text being sent. Emergency contacts are not for reservation confirmation. I found this to be a bad judgment call. We won't be back. And we told them this so maybe that's the reason for the passive aggressive behavior? Anyways I'm not thrilled with the care my pups received.

Dirty, unresponsive and fail to effectively communicate…read more They promised pictures of the pup at playtime, did not happen. Promised updates, did not happen. He was placed in a dimly Lit kennel and left alone for 14 hours overnight as they have no staff after 5 pm. We were so appalled at the state of his kennel we had a friend go pick him up as we were out of town and could not fathom the idea of keeping him there another night. I asked the kennel to call me when he was picked up, they didn't. Failure to communicate is on brand for this business. I cried when I got his picture. Please save yourself the heartache and book somewhere cleaner and more attentive.

This is a great place for boarding your pets and even just for day care for your pets. I bring my…read moredog here every so often just so he can get out of the house, He loves the employees especially Lara, she plays ball with him and he comes home always happy from his day there. If I tell him he is going to Shadowwood he gets so excited. Prices are fair for a full day.

Stephanie and Shar are both wonderful! They give high quality, professional cuts and are extremely…read morekind and loving to the pets. I highly recommend Zoom-N-Groom

From the owner: Pet Bathing, oral care, skin care & stylingread more

My assessment of anything to do with my fur babies is I trust you and will place two of the most…read moreimportant beings in my world with you and the other side is : there's no way you're getting near them. Lakeside has s wonderful. We have working GSD's and the owners and staff know what they are doing. The boarding facility is spotless and the pups are treated beautifully. This is the only place we board them.

From the owner: Open from 9AM - Noon and from 3:00 Pm to 6:00 PM for drop off and pick ups .Lakeside Pet Resort has…read moreluxury suites for every dog, every dog staying at Lakeside will be clean, dry and safe; we provided elevated bed with fleece covers, dining bowls, T.V. and music on the building. Each suite has a doggy door to a private patio.

We've always had good things to say about Brown Vet in Rolla, Mo. We usually had to wait at least a…read moreweek to get our animals in to be seen because they are short staffed and apparently aren't doing anything to fix that. The big problem I have is they have no answering machine when they're busy or when they're not even in the office; when it clearly states they are open. We drove 30 min to get meds and to make an appt for our dog who is in a great deal of pain only to find they are closed for two weeks. It would've been so much easier if they could have updated their info online and had an answering machine to let people know they were closed. I'm extremely pissed!!! Have a backup vet!! You will need one.

Calling this office after hours you get the veterinarian's voice stating if this is a medical…read moreemergency leave your name and phone number and I will get back to you as soon as I can. As I was having a medical emergency with my pet, I did as directed. Approximately, 15 to 20 minutes later I received a return call from the veterinarian stating that there is just one of her and she can't possibly come in to work on an animal and then have to work a full day tomorrow. Even after describing the grave condition and abrupt onset of the medical emergency I was told NO again. By my appointment time the next morning my pet was deceased. I did take him in to surrender his body to the office for cremation. I understood that there is only one clinician in this office, and that one person cannot do it all. My problem is advertising and stating on your recording that clients will pet emergencies leave their names and phone numbers. That message that I received on the phone was very misleading and very inaccurate. I was having a pet emergency. And either your office is staffed to handle emergencies or it is not. If your office is not staffed to handle emergencies, then do not act like it is. And change the recorded message that clients receive when they call your office number after hours. I have to wonder if someone with more prestige, money or cloutwould have received the same answer and response. prior to this incident I hadIa wonderful relationship and rapport wwiththis particular office. Going forwardi am not sure. Suffice to say that today I am heartbroken for a few different reasons.

I don't normally write YELP reviews on places I visit or services I receive, however I feel like…read morethis should be an acceptation. I called and asked for an appointment the next day for my Goldendoodle puppy, due to her (the person that helped me, I cannot remember her name, I believe it to be the owner. ) being in Rolla and having a vet appointment the same day. I did not think that I would be able to get an appointment due to it being so last minute. However she stated she would make it work and then told me to bring my puppy in right after the appointment. I was very nervous about having my puppy groomed due to it being my puppies and I first time at a groomers, and not being sure how good she would look after the fact. I showed up after the vet appointment and met with her, very friendly staff and they recommenced me how short I should get her hair, as it being my first time, I was not sure what would look the best so I asked for their professional opinion. I left my puppy with her and left, returning a bit later. When I returned at 5 P.M., which is closing time for the store, she told me that it would be around 6:30 pm, due to it taking a little longer than expected. She was still very nice when I spoke to her, even though she was staying after due to me trying to schedule an appointment last minute. So I left and returned a short time later. I arrived at the store at 6:30 P.M. and seen she was still cutting my puppies hair, I did not want to enter the store and cause my puppy to get excited and make her job worse, so I sat in my car and watched. Even though my puppy was being very puppy like, she never got frustrated with my puppy. When she appeared to be done, I went and got my puppy. Even though she was an hour and a half after hours due to my last minute planning, she was very nice and professional. I will defiantly be returning to her and would recommend her to anyone that is skeptical on which groomer they should pick for their puppy or older dog. The best price and experience I could ask for!

I've known Sarah for years and have followed her around Rolla. I live in St. Louis now and STILL…read morecome to Rolla to have my pup groomed by her. I actually had the pleasure of working beside her when I was in college, and it's a big reason why she's the only one I trust with my big boy. She is a phenomenal groomer and has so much patience for her customers. She would NEVER harm a dog, and is awesome with all breeds and all sizes. Her location has an open floor which is awesome because it allows customers to see her work and earn her trust. My pup LOVES her and it's nice to be able to trust he will be taken care of. This is a family owned business and her husband and daughter are also highly involved, so expect to see them around! I wish I could bring her with me to St. Louis, but instead I'll just keep recommending her to all my friends and convince everyone else in Rolla why Sarah is literally the best Groomer.