I saw Dmitri Sokol for a consultation. During that visit, he took photographs with his camera and…read moreshowed me images he claimed were of my teeth. The images showed black lines on top of the teeth, a food pocket along the gumline, and a leaking silver filling on one tooth. I was immediately alarmed because I spend a significant amount of time and energy on my dental hygiene. These images did not match what I expected to see given how carefully I care for my teeth. Based on these images, he told me that the leaking silver filling indicated a cavity underneath and that I could lose my tooth if I did not have it replaced. I agreed to have the silver filling on my tooth replaced. Even though he had an x-ray, once he began drilling, he told me he had discovered a "crack" in the tooth. He then proceeded to perform a partial crown (onlay) instead of replacing the filling--which is what I agreed to. I walked in expecting a simple filling replacement. I walked out with a $2,138 partial crown that I never consented to. The black lines and food pocket he had shown me during the first visit were never mentioned again. Instead, he recommended that I get two crowns on two other teeth. I requested copies of the specific images he showed me during that first visit--the leaking silver filling, the black lines on top of the teeth, and the food pocket along the gumline. His office sent me other photos, but not those. When I asked again, they stopped responding. Given that they refused to provide these images, I have no way of knowing if the silver filling was actually leaking. I believe it was not. If it had been, they would have sent me the picture. I then saw another dentist for a second opinion. That dentist confirmed there are no black lines on my teeth. There is no food pocket. Based on the x-ray, there was no evidence indicating that the silver filling had leaked. Regarding the alleged crack discovered during drilling, the second dentist told me this was highly unlikely given that Dmitri Sokol had an x-ray of the tooth before starting the procedure. A crack large enough to require changing the procedure from a simple filling replacement to a partial crown should have been detectable with proper diagnostic tools. The two crowns he recommended were also not needed. The images Dmitri Sokol showed me were not of my teeth. They were used to create fear and urgency to justify work that was not needed. I am sharing this to warn others: get a second opinion before agreeing to any procedure recommended by this office.

The hygienist did an excellent cleaning. However it was very expensive even without the two add ons…read morethat were suggested.

Dr. Ahn is a very good Orthodontist with a highly experienced staff. They are very courteous and…read moreprofessional as well. The clinic is clean and tidy. Highly recommended.

Let me start off this review by saying that working with Dr. Ahn has been by far the most positive…read moreexperience I've ever had with a dental professional *Location & Wait Times* Dr. Ahn's orthodontic office is situated in the heart of Lincolnshire and is less than five minutes away from Stevenson High School. It is undeniably the most time-efficient dental practice I have ever visited. During my numerous visits here, I have never had to wait more than 5 minutes to be seen and always felt that my time was respected, which already sets this place above most other medical offices in the area. On top of that, her office staff (Euna, Lucy, and others) were very friendly and always willing to elaborate on any questions I had during the treatment process. *Professional, Friendly, and Honest* Transparently, as a young professional, I've always been a bit skeptical of orthodontist consultations - especially when it came to getting braces. However, when I met Dr. Ahn, I felt relieved to get direct and genuine answers to my questions and concerns. Dr. Ahn was happy to explain to me the benefits and tradeoffs of different options for my teeth and clearly outlined why she thought the option she recommended was the best option. Additionally, Dr. Ahn was very upfront and honest about the (very competitive) cost of the treatment and even carefully outlined their generous payment plan option. *Scheduling Flexibility & Timing Accommodations* During my treatment, I had moved to the west coast and was not able to continue coming to the monthly brace check-ups. Dr. Ahn and her team were extremely accommodating of the few days a year I was able to stop by her office and were able to schedule me in within 1-2 week notice. Also, on top of that, Dr. Ahn was able to expedite my retainer waiting time from the usual week after getting braces taken off to just 24 hours to make sure I got them before my flight back home the following day - something that I am still very grateful for. *Final Thoughts* Working with Dr. Ahn and her team has been a wonderful experience. I felt very comfortable throughout the process and continue to be thankful for being in the trusted care of these amazing people. With all that being said, I highly recommend Dr. Ahn's services to anyone looking for any kind of orthodontic treatment- whether you're a student, parent, or professional. You won't be disappointed!

Amazing professionals work here. Dr Warshawsky is the best. He thinks outside of the box and was…read morethe ONLY doctor who offered me an appropriate solution. Instead of 4 yrs that most orthodontists told me to fix my teeth, he did it in 1! Love all staff and all other factors at this center.

As an adult working with the public on a daily basis, I did not want to have a metal mouth. I did…read moresome online research , as I knew I needed braces, but wanted to see if there were other options out there and came across lingual braces ( behind your teeth - incognito). Dr. Neil was the only ortho in my local area that performs this treatment from what I could find online. I went in for a free consultation in January and was impressed on how the treatment was explained to me. I was getting married at the end of the year and wanted to correct my mouth ASAP! I had a severe cross bite and over jet alignment. My braces took about a month to come in ( custom made overseas) and my application process was as smooth as can be. Dr. Neil's support staff at the Lincolnshire location is superb. All are so helpful and the front desk support goes above and beyond and make you really feel comfortable . I still am going through treatment but had my wedding in September and my mouth has transformed tremendously. I get so many compliments and people usually don't even know I have braces on until I tell them and they are fascinated. Unlike other reviews, I have never had to wait long to be seen for my appointments and I go in every 3-4 weeks for almost a year now. My mouth should be fully corrected soon which is record time. I was told by another ortho a few years ago when I was weighing out my options , that I would have braces on for 3-4years! ( one of the reasons I did not pursue at the time). Dr. Neil tells you how it is and if you follow his instructions, you will get the results discussed from the beginning. I am very happy thus far and know it will continue to the end. It also turns out that several of my friends have gone to Dr. Neil at some point in their lives to have ortho work done and all are happy! Thank you for fixing an insecurity I have had for a long time. I will be forever grateful! I can't wait for the finished product!

Dr. Burkey had helped two of my children and the service is excellent. Even during COVID…read more They know how to work with children and how to motivate them to follow the treatment. They are readily available to reschedule, replace a loose bracket or to see my children anytime there's something unexpected. Excellent service.

What I experienced this morning was negligence defined. Three weeks ago I scheduled a 9:30 am…read moreappointment for a first initial consultation. I arrived promptly 5 minutes prior to my appointment. I was seated in the waiting room for the next 30 minutes watching new patients walk in, be seated, and helped prior still to myself. After that 30 minutes, I approach the counter to inquire the status to my appointment. They clerk looking flustered and shocked seemingly NOW remembers that I am there to been seen and have been for 30 minutes. They run to the back and take another 5 minutes. At this point I have decided to leave. Since I don't appear to be of any value or importance to their office. It is Very clear that a bias is held towards those with children, or a seemingly wealthy appearance and they will treat you differently based on this factor. Now after waiting 3 weeks for the appointment, and arriving on time on my day off bright and early. I am now back where I started and needing to find an orthodontist. If you take quality service seriously, I would consider spending your hard earned money elsewhere. Somewhere where your time is treated with respect. Extremely disappointed, and unfortunately this is the First ever experience with an orthodontist office. Off putting is an understatement. If they don't care about you during your First ever visit, rest assured, they DO not care about your business as a whole. They got comfortable, complacent and negligent knowing they are in a wealthy area. Surprise, the fundamentals of excellent service matter even more when there's hundreds of alternatives. Wake up. Working individuals, this is not the office for you. Go where they respect you.

We have had an excellent experience with Robb Orthodontics. They made my children feel very…read morecomfortable, they explained everything they were doing in detail and answered all of our questions. T he staff is wonderful, friendly, and courteous. Dr. Robb is excellent, very engaging, thorough and puts his patients at ease. We had evaluations at other orthodontists with varying approaches and philosophies, and I highly recommend Robb Orthodontics.

They are amazing! The doctor put braces on my son today, and he was really quick and wonderful with…read morehim. His staff is very nice, friendly and super experienced. The girl explained each step and everything he needs to know having braces for the first time. 100% recommended!

I'm extremely disappointed in this practice. My daughter received her orthodontic work here, and…read morewhile the process was initially smooth, our recent experience has been nothing short of alarming and frustrating. In September 2023, my daughter had a permanent wire retainer placed on both her top and bottom teeth. However, last Wednesday, while eating lunch, the permanent retainer came off in one piece, and she accidentally swallowed the estimated 1.5-inch wire. Panicked, I immediately called the office to ask if they had ever encountered this situation before. The woman who answered the phone said no--which was not at all reassuring--and put me on hold to consult with the doctors. Their advice was to visit the emergency department for an X-ray. What followed was a stressful and exhausting ordeal: three long nights and four days at Lurie Children's Hospital in Chicago as we monitored the wire's movement to ensure it passed safely. Thankfully, the wire eventually moved to a safe zone, and we were able to take her home. What's most shocking and disappointing is that throughout this entire ordeal, no one from Forest Ortho called to check on her or follow up in any way. To add insult to injury, my 16-year-old--still determined to maintain straight teeth--went back this Wednesday to replace the retainer. However, they wanted to charge us $350 for the replacement wire! For something that was supposed to last years, having it come out in less than three is unacceptable and suggests poor placement. I've spoken with multiple people who agree that this situation was handled poorly and could have been avoided. I expected far more from Forest Ortho, both in terms of the quality of care and their responsiveness to a serious issue like this.

We love Forest Orthodontics and Pediatric Dentistry. Two of our three kids have had braces there…read moreand are seen for dental as well. The staff is always friendly. We are easily able to move appointments around without a penalty. They understand how crazy schedules can be. I would highly recommend Forest.

My child had Invisalign and is about done, the guidance this office gave us every step of the way…read morewas absolutely great! Every single question was answered, appointments were always made to try to fit our busy schedule. When covid hit and everything in the state shut down Dr. Eltink called via zoom so we could go over my child's case. The care for their patients is their number one priority and it's transparent. This office has gone above and beyond, they dealt with our insurance and made this such an easy transition in my child's life. Thank you!

Their new location is so much better, the doctors and the office staff are knowledgeable and very…read moreaccommodating.

Best care for my son! We switched to Dr Jessica Cohen Orthodontics right before starting braces and…read morewill be with them forever. Dr Jessica and the team are probably the kindest people who take such intentional care for each person. They work with what works for the child and family. I am always impressed with their level of care. I HIGHLY, HIGHLY recommend them! To us there is nobody better.

Dr. Jessica and her team are the best. Dr. Jessica did my braces a few years ago and I did not…read morehesitate to take my kids to her. We live in the city, but she is absolutely worth the trek up to Highland Park. The office is clean and inviting; they are very thorough with covid precautions. Dr. Jessica is experienced and passionate about what she does. Both Dr. Jessica and Kelsey take the time to explain and educate about what they do and why they are doing it. For example, my 8 year old's teeth are crowding and I took her in for a consultation. Kelsey explained everything she was doing - from the photos to the x-ray - in a clear and kid-friendly way. My daughter was very interested. Dr. Jessica then pulled up the x-ray and walked me through how adult teeth come in and what to look for in the future. By sharing her knowledge with her patients, it helps empower them to know they're making the right decision. They use the newest technology and you can feel confident that your treatment plan will have amazing results. Braces are a big investment and you can trust Dr. Jessica and her team to make it a great experience.

Dr. Arpino was fantastic with my son and his need for additional cleanup on his teeth after having…read morebraces at another orthodontist. He was able to be seen before school, and we were in and out in a half hour. If we have more orthodontic needs in the future, we'll definitely go back. Thanks so much!

Dr. Arpino and team have treated all three of our kids. They are thorough and excellent handling…read morequestions and concerns. They have gone over and above my expectations. I highly recommend them.