Wanted a quick car wash. Surprisingly the greater Charlotte area has very few touchless car wash…read more Over priced and confusing entry way. The worst was the car drying- The kids doing it have no idea. They will take the same micro fiber that they use to clean the wheels/rims and clean the other surfaces of the car. Talk about micro scratches. Yes that's why I wash my own car but this was an emergency. Not going again.

Terrible! Blue shammy strip wrapped around my rear ladder rack and tore up my truck bed rail while…read morein the car wash. Spoke with Chase the manager and he explained he's never seen this before and won't file a claim due to aftermarket. I asked him if his carwash has cameras. He said yes. I asked if he saw the 2:30pm footage from Friday. He said yes. I asked him what he saw and he explained he only saw a cloth strip hanging from my truck. So this manager reviews the evidence with the torn shammy strip on my ladder rack but refuses to file a claim. RIDICULOUS! Escalated through their customer care and spoke with Divisional head, Nate Perrell. He wanted to know how to help. I re-explained, he said he stands by corporate policy not to cover aftermarket accessories. Albeit the damage is to my truck. He told me they're self-insured when I asked for his insurance carrier. I then asked for his TPA group who is licensed to handle their claims. He refused so I asked for his manager. David Reep, Director of Operations. Mr. Reep, Director of Operations called me and amicable conversation. He was disappointed the problem had escalated to his level, and saw this claim was not fraudulent nor was the A/M ladder rack system installed in a shotty way. He hoped his staff could have made the same determination. Claim settled for repairs to bed rail. I appreciated his time and attention. It's important to understand the term "bailment" and how it applies. "Overview of Bailment in North Carolina" In North Carolina, a bailment occurs when one party (the bailor, e.g., the car owner) temporarily transfers possession of personal property (e.g., a vehicle) to another party (the bailee, e.g., the car wash operator) for a specific purpose, such as cleaning, with the expectation of its safe return. This creates a legal relationship where the bailee assumes a duty of care to protect the property from damage, loss, or destruction. North Carolina courts recognize bailments in service contexts like car washes, repair shops, or parking facilities, often treating them as contracts for mutual benefit (benefiting both parties).Key Statute: While no statute exclusively governs bailments for services like car washes, N.C. Gen. Stat. § 14-165 (part of Article 24) addresses protections for bailors in rental or hire scenarios involving vehicles, prohibiting malicious or willful damage to bailed property (punishable as a Class 2 misdemeanor). This implies a baseline expectation of non-malicious care. Broader principles are derived from common law and negligence doctrines under N.C. Gen. Stat. Chapter 1A (Rules of Civil Procedure) and Chapter 99B (Product Liability, which includes bailors in certain contexts). Duty of Care: The bailee must exercise ordinary negligence standards--i.e., reasonable care under the circumstances. This is not strict liability (the bailee is not an insurer of the property), but failure to do so can result in liability for damages. For mutual-benefit bailments like a paid car wash, the bailee is liable for ordinary negligence, not just gross negligence. Read more inside the attached.

This Sam's Xpress location is remarkable. I'd say it's easily bolstered the economy of Waxhaw at a…read morehigh level. Every business that is going in around it will reap the benefits just by being in the proximity. I travel at least 20 minutes to use this location because it's clean, the attendants are focused, it's spacious, and it doesn't feel confined. I almost didn't want to review it because I personally feel it's a hidden gem. Sam's is always super affordable and the discount you get by purchasing your wash at the fuel pump is a great incentive, just like at all their locations. Highly recommended.

Wash your car yourself it comes out dirty no matter how much you pay. The kids with the hoses are…read moreutterly useless. They barely spray your car.

The boys did a great job cleaning my car. It looks as good as full detailing and costs much less.read more

I went here for a quick wash. The kid there tried to give me the "hard sell" on a FORTY DOLLAR car…read morewash. Are you kidding me??? Pure unethical thievery.

We stopped coming here over a year ago because the car washing experience was not very good. Did…read moreneed a car wash, so just for convenience, pulled in. For their top of the line car wash, Super Polyprocess, was $35.99. And, although better than past experience, the result was disappointing. At lease they are washing the rags used to wipe down interiors and do the window glass. However, they missed a number of spots, leaving the original crud on the glass. Come on guys! We have been doing further along Hwy 521 to Sam's. You get a gas discount if you get a car wash, the premium wash is around $15 and although you have to wipe down the car and do the windows, at least your car is looking good. We will not be using Autobell any more.

My vehicle was covered in salt and the inside was very dirty. They did an excellent job of…read morecleaning the inside and outside. I didn't realize they offered another vacuuming service where they cleaned all of the hard-to-reach places. The store manager checked the vehicle, found a couple of areas that needed to be redone. If you haven't been to AutoBell, Indian Land in a while give them another try. I believe they have a new manager who makes sure the job is done right.

I really like Sam's as their prices are adjusted if you buy gas and their gas prices are not higher…read morethan what is asked for in other stations. Their car wash is thorough, but you do the wipe down and do your glass and tires. Surprised at the negative reviews. Not my experience at all. Give them a try yourself. Remember to bring some of those old bath and beach towels from home so you can do the vacuuming and wipe downs.

Absolutely One of the worst services I've ever experienced in my life. The site manager is…read moredisrespectful. None of the vacuums (work) whenever I'm there. And they never have enough vacuum spaces.

The staff is great, but the quality of the wash needs improvement, but worst of all, NOT ENOUGH…read moreBAYS TO VACUUM YOUR CAR. People snake s line around the gas pumps to wait- it's ridiculous & frankly going here wastes my time and money. I'll be going to another location.

I needed to wash my car and I decided to give this place a try. The staff at the gate was super…read morehelpful on the day I went. I went on May 24, 2023 close to 12:30. I purchased a plan, but after not using it for three weeks, I realized buying a plan didn't make sense for me. The bugs on the front grill remained after washing. I do like that you can have your mats washed. The staff will come to your car to pick up and drop off the mats. The vacuums suctions are very powerful. I had someone tell me, you did a great job baby girl." I will definitely use this place as a pay as needed versus a monthly plan. With a monthly plan, I feel obligated to use it. Very friendly staff!

Worth. Every. Penny…read more My dog peed in my car (ugh) and Charles came out so quickly and cleaned my car so well. You can't smell any evidence of a dog. I think it's actually cleaner than when I bought it! Dream Clean was so easy to work with and I will absolutely use them again. In fact, we are probably my going to schedule him to clean my boyfriend's car soon.

They did a great job, just forgot to wipe down the dash board when finished. Price was good as wellread more

Raffies The man and He's crew are the best…read more The black in my tundra beast Is like a mirror they are the best in ceramic And clay work Looking forwarded to having my other Two cars detail with him

I am so ridiculously impressed by the quality of service . I got an interior detailing on my brand…read morenew car which took a beating after this winter . I picked up my car and found that brand new car again down to the "new car smell". I will be back and will be spreading the word regarding this business . Just wow!!

Matt with Klas Premier Detail did an amazing job. His attention to detail is first class. He spent…read moreover eight hours on my car. Black cars can be tricky to get right. But, Matt takes the time to do it right. The result is a deep, mirror finish. Gone are the swirls, scuffs, and small scratches that come from everyday driving. Top to bottom, front to back, inside out... the car looks amazing. The leather seats look beautiful. The engine looks new again. Wheels, tires, trim materials, and lights all look fantastic. And, he's a personable and friendly guy to boot. You won't be disappointed with Klas Premier Detail.

Had Matt detail my wife's 2016 Durango. It looks newer than when we took delivery. I won't repeat…read morewhat everyone else already stated. Matt is a perfectionist. Period. Will you be happy? Yes. Will you pay 20-40% more? Yes. It's worth it. You know he knows what he is doing when the locked fuel cap is unlocked and cleaned. Our car is spotless inside and out and his communication is great. Highly recommended and I will not use anyone else for our other cars.