Worked with Romy (by the way 5 stars for that guy). He was pretty patient after weeks of phone…read moretag. Finally I came in and looked at some numbers but I knew what bike I wanted. Romy was very knowledgeable on sales deals how to get the numbers right to get me on a bike. I was able to squeeze in an exhaust to lessen the expense of adding it latter thanks to him and purchased the bike. Bought it on 4-09-26 The bike is awesome sales was great! The only wiff in the mix right now is I was told usually the exhaust takes about a week to arrive so if I put 600 miles on the bike I could knock out the service and get the exhaust on the bike to get right back on the bike. Of course I'm excited so I put 600 miles on in 4 days!!!... I called Romy, think that's who I should call, to schedule and make sure the exhaust would be there cause I was gonna bring it by on the 14th... but I should have called service to schedual the first service... also after just buying a car I thought first service is free especially on what I thought would just be a check up. But no Ducati does not run a program like that I was informed:/ but that's on me for assuming! Once I talked to service about the exhaust and service he was very helpful and gave me a date to bring it in. It's not this weekend or next weekend but shortly after which is a bit of a bummer. Knowing that I wanted to do both he wanted to check with parts on the exhaust arrival. 5 stars for service for listening and understanding what my goals were and squeezing me in. From what I understand April is a hectic bike repair season! Making sure I realigned my expectations I reached out to parts. In parts I spoke to Michelle ( 5 stars for her too!) Michelle went the extra mile and found my info, reached out to get in touch with the shipper, stepped over to Romy make sure everything is up to date. Called me back in literally 5 minuets and updated me that tracking was confirmed and the exhaust would be in when my check was scheduled! The whole team here is great but why 4 instead of 5? With all the hand offs in this environment. The team supported each other really well. But spending $37,000.00 buying add ons and shop time and strict manufacture specific maintenance intervals and delivery times. It sure would feel smoother to me, the customer, if sales just worried about sales, parts worried about parts, maintenance worried about maintenance.... I would have loved to have a dealership liaison or a transition person that would help keep expectations timelines and structure the handoffs from one department to another. In my opinion everyone I have interacted with has been happy, professional, realistic and forthcoming with good information! guys thank you!

Dangerous Mistake and Zero Accountability…read more I want to preface this with stating that Fairfield is top notch and a great sales person. This lies with whomever the manager is. I had a deeply disappointing, and frankly dangerous experience at Motorcycles of Charlotte. The same day I purchased my motorcycle from them, I discovered they had installed the wrong size front tire. They mounted a 110/90 tire when the bike clearly requires a 130/90, which is a major safety issue. While riding on the interstate just hours later, the tire came unseated, putting me at serious risk of injury. When I brought this to the shop's attention, the manager denied any responsibility, refused to replace the tire, and tried to blame me for supposedly hitting a pothole - something that absolutely did not happen. A tire coming off the bead on a brand-new purchase due to their installation error is not something to deflect or ignore. This wasn't a minor oversight, this was a life-threatening mistake followed by poor customer service and zero accountability. I strongly urge others to double-check everything if you choose to buy here, or better yet, take your business elsewhere. Your safety should never be compromised by negligence

I purchased an overstock 2009 Stelvio about a year ago from MFM. No drama and a great price. Also…read morevery helpful in showing me all the features of the bike and dashboard menus. I had an issue with the paint bubbling on the fuel tank (an issue with many Euro bikes 2009 and older due to our gas) and a fork tube seal kept weeping. Matt and Leah could not have been more helpful in getting bot issues resolved and all under warranty. I recommend their services department and great selection of bikes all the time. https://www.flickr.com/photos/71375941@N02/albums/72157646618880578

Vvvvrooom...vroom vroom vroom....vvvrroooooommm…read more... Getting a headstart on planning my 2016 adventures and decided to see about knocking another item off my bucket list: Riding a motorcycle. Was greeted by a rugged cool MacGyver looking guy who delivered a private Motorcycle 101 crash course (pun!) as we walked the lot. He asked about my intended use and presented some hardcore but stylish options. Many styles & specs to choose from. The staff are friendly and aren't all up on you while you browse. The indoor showroom is small, but is well-organized so despite the room being packed, you get to walk around each one and inspect them. It was busy and there were a few test drives of some of the more recreational vehicles going on. Got a chance to see the joy of riding these vehicles up close. I'm in.

I've been looking for a scooter for a while now and my husband found this spot for us to visit…read more We were greeted by Tim, the owner, right away. We explained what we were looking for and he showed all the scooters he had that could suit my needs. He was so knowledgeable and friendly that I knew even though that was the first store we went I would buy my scooter from them. Later that day we visit others stores by none could beat the service Carolina Fun Machines Offers. I bought a wolf Islander and a helmet from them. They explained how everything worked and what documents to take to register my scooter. I am planning to keep my scooter for a year maybe 18 months and them switch it to a motorcycle. Guess from where I will he getting my motorcycle then? Carolina Fun Machines for sure!!!

Have enjoyed my two 150cc scooters since 2010. Always a great experience coming into the shop and…read moretalking to Tim!!!

Replaced a starter on my atv. Runs good as new. Fair price for quality work! Had heard good things…read moreabout this place. Highly recommend.

Good service at reasonable rates. You really can't ask for much more great people work there.read more

We just bought a motorcycle from Sandlapper. Scott was great to work with throughout the process…read more He was understanding about our travel time (we didn't live in the area) and met with us after hours and on weekends while we checked out the bike and got everything together. He handled all of the tag information and got the new tag to us quickly. Plus, he had some great recommendations for restaurants in the area! I'll definitely be keeping my eye out in the future when the husband (inevitabley) wants to buy another bike.

I rode 13 hours on a packed greyhound bus to get my 2002 fatboy, and then rode the bike home for…read moreanother 13 hours in "hurricane" traffic and it was 100% worth it. Scott is the man. He put me on my dream bike at an affordable price and was a pleasure to deal with. I've wanted a fatboy since they started making them and Scott is the guy who made it happen. Every place I ride this bike someone gives me the thumbs up or makes the comment, "Nice Bike". If I ever need another bike I can't imagine myself dealing with anybody else.

Great service!! They went above and beyond. If you are on the fence about a local mechanic. Don't…read morebe! They'll take care of your bike.

Amazing customer service from Christina and Emma. Service was the best from Omar. And Travis gives…read morethe best deals on reliable bikes. Best independent shop around!

I needed a motorcycle state inspection, so I stopped in to Ben's V-Twins since they are close to…read morewhere I live. This is a Harley place and I have a Ducati, so I expected the typical "cold" greeting. I know that performing state inspections usually happen at a loss, so I came in as a customer they weren't going to make any money on. Surprisingly, I was immediately helped and treated with a very friendly attitude and professionalism. Thank you, Ben's V-Twins!

Went in for a motorcycle state inspection. Even though I don't have a Harley they were very…read morefriendly, quick, and helpful. If you need work on a Harley strongly suggest reaching out to them. They are very knowledgeable.