Honest and reasonable…read more I could end the review there. I first came here when a truck I bought last year had some issues with the brakes. Chris and team met the challenge head-on with total honest and transparency. He told me "worse case scenario" what it would cost me to get fixed. To any other shop, this is a "blank check." Instead, Chris and team fixed only what was needed. An expensive repair just became "affordable." On another occasion I brought the same truck in for a steering issue. I brought it in for a "second opinion" of a very well known shop down the street. Chris and team not only fixed the issue at less than half the cost of the other shop, but showed me and explained why the other issues "the other guys" said was needed was bogus. Chris is a very honest and reputable businessman. He supports his community with outstanding service and a respected opinion of the business community. He will not gouge you for needless repairs just to make a quota. Chris and team is my go-to repair shop for all things mechanical!

I have brought my truck here many times for service. I have had a range of work done, from coolant…read moresystem, shocks, struts, fuel pump, and most recently cat replacement. I would recommend this shop to anyone as they are reasonable and honest.

My 2007 FJ Cruiser needed new brake calipers and Ray, who was recommended to me by my friend,…read morecharged me a very fair and reasonable price. Much cheaper than what I had to pay for at Scott Clark Toyota. Ray has been working on Toyota's for almost 40 years and that knowledge is demonstrated in the maintenance of my car!

I purchased a used vehicle that had been the owner's family vehicle. Vehicle was well maintained…read moreand in excellent condition for the year. We did a test drive and found that the cruise control was not working as well as a couple of other minor items in the cabin. They held onto the vehicle and fixed all of the issues. They kept us informed throughout the process. Once everything was fixed, they delivered the vehicle to us 2 hours away. Great experience!

I couldn't be happier with the service I received from Hendrick Collision Center - Rock Hill, They…read morewent above and beyond my expectations from start to finish. Not only did they save me more than half compared to other repair quotes but they completed the work in nearly half the time and came in less than the original quote and saved me on my car rental. Chase, Holly and the entire team was professional, friendly, and communicative throughout the process. They even helped coordinate a ride to the rental car facility, which made an already stressful situation so much easier. It's rare to find a repair shop that combines honesty, efficiency, quality work, and excellent customer service all in one place. I highly recommend them to anyone needing vehicle repairs.

WORST SHOP IN TOWN! Horrible communication from Randy and manager Shanna. Poor leadership,…read moremismanagement of timeline in the shop, and lack of personal responsibility. Through blaming/lying about insurance company communication to avoiding my calls from the manager..... my level of disappointment couldn't be higher. I wouldn't recommend this shop to my worst enemy.

Words really can't explain how grateful I am for Henn Automotive. I've spent thousands of dollars…read moretaking my car to different mechanics over the last four years trying to get my AC and heater fixed, and every place failed me. I figured I'd try one more time before giving up because this time it wasn't just about me. I wanted to be able to drive my nephews around, but I couldn't because of the North Carolina heat. So, I took it to Henn Automotive, where they properly diagnosed the issue and COMPLETELY FIXED IT!!!!! Thank you guys so very much!!! After I got in my car and felt that cold air, I actually cried because I was so grateful. You were the first people to properly diagnose the problem and fix it. I can't thank you enough!!!! -Beth

Disappointing. Negative reviews are accurate. Significantly over charged on labor and parts…read moredespite asking the question on why the labor charge was so high on a memory seat motor replacement. Charged for a seat switch at ~57% upcharge despite absolutely no communication that the part was not working properly. Didn't complete the work properly and left grease on the seat and didn't put the switch back on for the lumbar support. I will not go back and I do not recommend anyone use this business unless you just like giving your money to dishonest people.

I had a great experience here. They repaired the exhaust flange on my car for honest price, and the…read moredifference was immediately noticeable--the car is much quieter/better now. They were honest about what needed to be fixed, got the job done quickly, and had it finished the same day. It's hard to find shops that are this professional and straightforward. I really appreciated the quality of the work and the excellent customer service. I highly recommend them and will definitely be back if I ever need work done again!

Exhaust work. Asked them to match as close as they could to old exhaust. They did an awesome job…read more Service was excellent and they did exactly what I wanted. The exhaust sounds great. Best place for the money spent.

Very friendly staff! Charles goes above and beyond to take care of you and give the best price and…read moreservice.

Had 4 new tires installed and balanced with a front end alignment. They take pride in their company…read moreand are friendly and helpful. I had a bent wheel and they fixed it at no charge. They also appear to be honest people.

Matthew is a hard worker. He change my tire and checked my…read morebreaks in no time. Great service.

Came in for an oil change and I was done in no time. Cali was very quick and efficient. The…read morecustomer service at this location is always phenomenal.

Owner which BTW inherited biz is just not very personable or communicative. Doesn't seem to like…read moreworking on foreign vehicles.

My reliable neighborhood (ten minutes from home) car repair shop (Charlotte, NC) closed up shop…read morelast year (after 45 years in business). One of the few full-service gas stations in Charlotte before the closing. Check engine light lit up on my commute to Rock Hill this morning (Easter Monday) . . . just what I've been dreading since last year. I had relied on Yonce Motors in similar situations over the past 15 years, but it had been a few years since a potential emergency had happened during my commute to Rock Hill. Stopped by this first thing this morning and they had resolved the problem - determining it was a minor problem - by 1:00 this afternoon. Jane S.