Derek Wade is a smooth talker, but he's basically all hat and no cattle. After the first year Derek came to survey the property and said that he'd give his crew a grade of B minus on their job of maintaining our yard. He promised to get it up to an A. It just declined from there. The supervisors and crews were constantly turning over; we must have had six different crews and three different crew supervisors over the two years. The most recent supervisor, Russell, started out nice (we thought) but quickly became passive-aggressive. There was no apparent communication between the offsite supervisors and the crews. We asked for quotes on new plantings and never received them. In fact, during our walk through with Derek we asked for a quote on some new shrubs along the fence. We even follow up with him when we didn't get his quotation. He assigned the quote to Russell and we never got the quote. They left our yard dug up all Spring long because they started to fix the sprinkler system but then couldn't manage to get their crew back here to figure it out and finish the job. They installed a new lawn for us and used diseased materials. When it died we had to bring the diseased lawn to their attention. They then replaced it with the wrong product, something other than the species that we had specifically specified. They pruned the fig vine incorrectly, cutting branches down low so that whole swaths of the vine died off. We asked them to replace two four foot tall shrubs that symmetrically anchored a part of the garden. They replaced only one with a two foot tall shrub and left it like that for weeks until we finally asked where the other one was. Using our irrigation system, which they controlled, they over-watered our mondo grass and caused it to get diseased. Who knows if we will every successfully cure it. We asked them to replace washed out sand in our brick walk with a polymetric sand that wouldn't wash away. They used a completely different colored sand in places so it looked patchy and just terrible and they had to re-do it. We asked them to upgrade the landscape lighting to LED fixtures. They agreed and then never did the work, and we had to hire another company. We asked them to change a single light bulb and they agreed and then, again, never did the work. There's a Chinese expression that goes "A fish starts to stink at the head." And that expression perfectly describes what's wrong with Carolina Landscape. The owners only care about the money; the supervision is non existent and, as a result, the quality of work is sub par to negligent. Save yourself the frustration and money, don't use Carolina Landscape. read more