Palmetto Cool helped us out when we had water pouring everywhere in our garage from our HVAC…read moresystem. They were able to quickly diagnose and fix the problem quickly and their fees were fairly priced. They set us up with a great maintenance plan to keep things like this from happening again. I highly recommend them for your HVAC needs.

From the owner: Contact us now to learn more about how our local HVAC company can help you.read more

Jerry Pope and Team are the absolute finest HVAC company I've had the privilege to contract. Honest…read moreand professional in all respects. JS Pope Heating & Air arrived at my home in Saint Stephen with my new York Split System at approximately 0830 on 24 August 2022 and by 1230 the same day had removed my 6 year old HVAC SYS and impeccably installed the new York System. Four hours from start to finish, a super human tasking that included cleaning up after themselves prior to departing my home. I am really grateful to JS Pope Heating & Air for the outstanding work accomplished in a most timely manner. The entire team was a pleasure to deal with, all were very friendly, honest, most knowledgeable, true professionals. If there is a finer HVAC company, not only in South Carolina but the United States too, it would be very hard to prove to me.

JS Pope just installed a new York split system in our home and I can't say enough good things about…read morethem. Every one of them worked hard, had great customer interaction skills and attitude, knew their products and were conscientious. In a word... integrity. They cleaned up everything afterwards and even helped take away some trash items for me that had nothing to do with their installation. The price was good and we also signed up for their service contract on all 3 of our systems. I highly recommend Mr. Pope and his crew. They will take good care of you like they did for us.

Robert came out promptly and was so professional and courteous. He quickly diagnosed and fixed the…read moreproblem! I cannot thank you enough Carolina Cooling and Robert. The value of the service far outweighed the cost. I highly recommend them for any HVAC needs.

Been using this business for semi annual maintenance. They are always prompt and very responsive…read moreand professional and never tried to upsell me at any time. My HVAC system recently quit working and needed to be replaced. Their quote was exceptional and within a few days they returned on a Sunday and after about 5 hours of work the old system was removed and the new was installed. I can easily recommend them for your cooling and heating maintenance and support. Robert the owner is very fair and professional!

Hired this company to install a new hvac system. A little over 2 years later the system doesn't…read moreblow cold air out and can't reach this company on the phone. All number says is the person you are trying to reach is not taking phone calls at this time. Try your call again later.

From the owner: HVAC System Change outs, New installs, System Repair, Home Service Plans, Multifamily Commercial.read more

Salesman was a nice guy, but I believe he wasn't trained properly. It appears that 1st Choice…read moreQuality Heating and Air uses inaccurate information to create more expense for homeowners. Their estimates are loaded with equipment not needed or removal of no existant systems. Lastly, the hvac estimate included equipment used for ductless systems, which should have been provided separately with a ductless installation estimate. This appears to be poorly assembled items and expenses meant for customers who lack understanding and knowledge of what constitutes a. HVAC while showing the contractor's lacking knowledge of ductless systems. Lastly, moments after the gentleman left, I got a call from a scheduler asking if I wanted to schedule a visit for 1st quality choice HVAC. Something's amiss.

Rodney McCullough was my technician. He was on time and spotted the problem right off. He explained…read moreeverything and was quick. Needed a new blower had the parts with him. Excellent price

Very happy overall. Estimator showed up about 8:30 am and by noon, the job was completed. The…read moreplumber showed up, with the hot water tank I wanted, and it was installed with no mess! Come on, admit it! No one looks at their hot water tank. Granted, been talking about mine awhile with my HVAC guy about a replacement but we never looked at it. Was installed in the house I built in 2017. Well, it was in rough shape. It was rotten out at the intake water pipes and slowly leaking down the wall. Now I'm like, WTF!!! Emergency mode! Heading on down to Home Depot at 6pm on a Tuesday night. The girl there was just like here, call this number to our subcontractor. Talked to a person right away, said the estimator will be by your house by 9pm that night. Well, by the time that work order got into the system, the appointment was never set. Got a text message next morning at 6 am...I'm first on the list and as I already wrote, all went very smoothly. People, money is no object when you are facing 50 gallons of water in your garage!!! Just get the job done please! lol. Paid a very reasonable price for same day job. I notified all my neighbors to maybe you want to put eyes on your tanks since we all built homes about the same timeframe. Go figure! I'm the lucky winner with the only bad one. Sucks that these newer systems don't last like they used to but I guess it's a sign of the time.

Requested emergency plumbing service at 8:30 PM. Have had a contact with them for 20 years. Was…read moretold they would not send someone. They no longer offer emergency services even for people with contract. Their website still states that you can call 24/7 and they provide emergency service. Person on the phone then suggested we call a different plumber. Benjamin Franklin Plumbing was here within 45 minutes. ARS is interested in selling you products and contracts but not providing service. Look somewhere else for HVAC and plumbing.

Great service. Aiden is very professional. Will request him for every maintenance appointment . 9thread more

HVAC Installation Review - Myrtle Beach, SC I purchased a…read morenew unit in May of last year after my old unit had clearly seen better days. It was running constantly and often relying on auxiliary power. At the time, my wife had just been diagnosed with heart failure, so it was very important to me to ensure she was comfortable. Our previous unit simply wasn't reliable anymore. The Good: The new unit itself has been excellent. It runs smoothly, efficiently, and our power bill has noticeably decreased. We also opted for the variable-speed fan, which we absolutely love. From a performance standpoint, I couldn't ask for anything better. The Bad: Our experience during the sales process was frustrating. The representative (Mo) arrived quickly and began presenting options. I had previously been told our old unit was undersized for our home, so I specifically asked for a proper evaluation to ensure we were getting the correct size system. Unfortunately, I would describe the sales approach as very similar to a car salesman--lots of reassurance but very little detail. I repeatedly asked for a full cost breakdown (unit, labor, additional components, etc.), but was consistently told, "Don't worry about it, everything is included," without any real transparency. The Ugly: After doing more research and speaking with other companies, I strongly feel that we overpaid--potentially by 30% or more. At our one-year check-up, the unit was running perfectly. However, we were told that our ductwork now needs to be cleaned. This was disappointing, as duct concerns were discussed during the initial consultation and we were assured everything would be addressed. Now it feels like an additional expense that should have been handled or clearly communicated upfront. Final Thoughts: While the equipment itself is excellent, the lack of transparency and follow-through during the sales process was a major concern. My recommendation is to shop around, get multiple quotes, and insist on a detailed breakdown before making a decision. I believe there are other companies out there that can provide the same quality equipment with better honesty and pricing

If you are looking for honest, dependable, and top-quality work, I highly recommend Bill with…read moreBakers Heating, Plumbing & HVAC. Bill went above and beyond from start to finish. He was professional, knowledgeable, respectful, and took the time to explain everything clearly. His electrical work was done perfectly, safely, and efficiently, and you can truly tell he takes pride in what he does. Finding trustworthy contractors these days can be difficult, but Bill exceeded every expectation. He showed up when promised, worked hard, paid attention to detail, and treated the project like it was his own. The quality of work was outstanding, and everything was completed neatly and professionally. We are beyond thankful for his help and highly recommend Bill and the team at Bakers Heating, Plumbing & HVAC to anyone needing electrical, HVAC, or plumbing work done. Great people, great service, and excellent workmanship! We cannot say enough great things about Bill with Bakers Heating, Plumbing & HVAC. Bill completely wired our entire new rescue facility from start to finish, and the quality of his work was absolutely outstanding. He installed our panel box, wired the entire building, installed all of our interior and exterior lighting, ceiling fans, receptacles, and made sure everything was done safely, professionally, and correctly. From the very beginning, Bill was dependable, hardworking, knowledgeable, and incredibly easy to work with. He paid attention to every detail and took pride in his work like it was his own building. Our facility is a huge project, and thanks to Bill, we are one step closer to being able to help more animals safely and efficiently. Services Electrical wiring installation, Light fixture installation, Electrical panel replacement or upgrading, Electrical outlet & switch installation

we hired Baker's from a recommendation and are we glad we did. job was completed as scheduled and…read moreat the quoted price. great job,on time, very happy.price was very reasonable but the work performed was outstanding Bill was great and would absolutely hire them again.