was a patient of Primary Care and Associates in Anderson, South Carolina for nearly 40 years and…read morehad an excellent, respectful relationship with my physician. That relationship was effectively destroyed--not by my doctor--but by office management. I was dropped as a patient over a $30 balance tied to a work-injury insurance claim, not a routine bill. The handling of that claim raised serious concerns for me. The situation was managed administratively, without transparency, and in a way that felt more aligned with protecting outside interests than advocating for a long-term patient. My physician was not allowed to intervene, explain, or continue my care. It was made clear that business policy overrides medical judgment in this practice. Doctors here appear to have little autonomy and are unable to prioritize patient care when office management decides otherwise. What's especially troubling is the lack of accountability afterward. Communication stopped. Questions went unanswered. Responsibility was deflected. It felt less like a medical office and more like an operation focused on minimizing exposure rather than treating people. I want to be clear: my doctor was excellent. This review is not about the physicians, but about an administrative structure that undermines them and sacrifices patient trust. Long-term patients should be extremely cautious. If billing disputes, insurance claims, or workplace injuries are involved, understand that you may be treated as a liability rather than a human being.

This practice has lost the plot…read more With every visit it continues to get worse, on all levels. The lack of consideration that is given to their patients in regards to their time and staying on schedule is unacceptable. Yes, it can happen, however religiously for the past two years every appointment has not been on time. Not just by a few minutes, I'm talking by hours. Appointments are given for a reason, one of which is respect, respect of patients time. There is much time and planning that goes into making an appointment, and for such total disregard is infuriating. In addition to their policy of no refills in between visits or their is a charge. Have you ever heard of such a thing? I'm not asking for a "new" or different prescription but please be sure the medicines that I'm on get me to my next scheduled visit. It is not rocket science. Fun fact about their billing as well, that they do not code a once a year visit ( that insurance covers). They state that visit needs to be separate and you cannot discuss any current conditions you have, it's more or less a physical. However, my insurance covers one "wellness" visit a year. This doctors office will not code this correctly!!! And then there is the overall customer service, which truly should be the easiest to excel in. You would think? Whether it is the front office staff or the apathetic billing/ scheduling clerk to the intake nurse, there are never any pleasantries exchanged. It's just like being a number. And let's not forget the fact that you can never speak to anyone on the phone. The only option is to leave a voicemail and await a call back. So, yes I am exploring other options to change doctors offices. I have had enough abuse as a patient and have reached my boiling point. I do NOT recommend this practice, as you would get better service, respect and consideration at a walk in clinic.

on Saturday, September 13, my husband had had a Gran Mal seizure…read more He was transferred by ambulance after being down greater than 20 minutes when I arrive to the emergency room along with the ambulance, I had asked the admissions technician at the desk, identified myself and told her I wanted to go back to speak doctor to let him know what had happened because my husband was not alert she told me I needed to sit and wait until they got him in the room and situated I expressed I was a nurse of 35 years and I need to go back and be with him because he was not awake she called the nursing supervisor Katie, obviously inexperienced. young lady proceeded to flag her arms and me out of the hall and told me to go sit down very belligerently. She was not professional. She even went as far to call Security and tell them to have me removed if I didn't sit down I tried to explain to her that he was not awake and I needed to speak with the doctor to let him know what had happened. She told me what the paramedics were for. She was very rude obviously has no compassion and totally does not care about family or any concerns of the family she was very non-supportive very brazen and she needs to go back to school to learn how to speak to people and not fly off the handle herself this is the second awful experience. would not recommend it to anyone.

By far this is the worst hospital you could go to, the nurses are not helpful and the doctors will…read morecome and visit you after 3 days, this is a poor excuse for a hospital, I don't think anyone there at this hospital cares or even knows what they are doing, please don't take your love one there, rating this hospital I give them a negative 0. This hospital needs to be revamp bad.

I went to vitalmed health several months ago because I was sitting in the ER with a kidney stone…read moreand knew I would be there a while. I called Holly at vitalmed and she told me to come right then. she took care of me and sent me for the tests I needed and had me referred over to the urologist and it was all so quick and precise. I didn't have to wait all day at the ER!! she has been my healthcare provider every since! she genuinely cares about your health. She just got me through the flu and pneumonia and stayed in touch with me to make sure I was okay. Now my children see her and they also love her! thank you Holly! God has given you a special gift!

Holly Rogers is a treasure. Listens well, gives you plenty of time and makes you feel better just…read moreby her caring nature. Highly recommend

Dr. Clay Wickiser had put me back in shape once my husband and I moved to Anderson. Now I am back…read moreafter Covid (as I stopped coming). He is helping me to get my body and health back to where it was before Covid, which was great. I am thrilled to be back and have the knowledge that in his hands I will be well again. I can't say enough about his staff. They wonderful and helpful, even when I have a brain fog moment. LOL Thank you so much.

I have been a patient here for almost a year and they are great with their patients. Because of…read moresome things I overheard, yes eavesdropping, I will not return. I've always heard them say they are a family but I don't agree. I overheard two employees whispering in the break room the other morning and she asked about her living situation and the woman said her and her husband, which I already knew was disabled, were about to be homeless. She was asked if the doctors know and the lady said yes she told them a couple of weeks ago because she wanted to make them aware of the situation because she has been upset a lot lately. The woman told her she was sorry and they walked out. Before I retired, we had a girl at my job in the same predicament and we all came together and got her a hotel room for awhile and then used connections and found her a place in her budget. I've heard talk them about being a family but they are going to let one of them become homeless. This is why I will not be returning. I will not give my business to people who doesn't have morals and do the right thing and help this lady and her husband. I wasn't going to leave a review but at my old age I realized people should know the truth about this place. I will not leave my information because it is not important. To the employee, darling you and your husband will be in my prayers.

So I was very nervous going to a new doctor because I had been to another site 3 times before…read moregetting a referral. Upon entering I met the most friendly receptionists. I felt right at home and they treated me so nicely. While I waited in the room I was nervous but in came Kara Kristen Cooper-Gilmer ,FNP. I asked way too many questions but she made me feel so welcomed. She answered them all and then some. She talked to me like I was an important person and like a real person should. She gave me plenty of advice and started me out on some migraine medicine after learning about what I was given previously. I would recommend her for ANYONE who needs to be seen for migraines or headaches. I'm actually excited to go back to my appointment. The wait also was very short and I spent most of the time talking rather than waiting. THANK YOU!

I've been Prisma Health Urgent Care in Seneca twice for accident related injuries. Both times, I…read morewas impressed with the quality of care I received. The last time I was there, I walked in two minutes before closing. Everyone was very welcoming and professional even though I'm sure they had to work late. If I ever have to go there again, I feel confident that I will receive quality care from caring people.

Prisma Urgent Care in Seneca is definitely honored to have an OUTSTANDING NP named Shelly Bridget…read moreTalley. Hit the nail on the head with my diagnosis. Here I am, twelve hours later and feeling myself again. Shelly knows her medicine. I know that with the continuation of the prescribed medications, the "feeling myself" again will elevate to feeling better than ever! Please extend my utmost THANK YOU!! Shelly is GREAT!! Please cherish Shelly for her knowledge, skills and compassion

Without the guidance of Dr. Toni and her knowledge, my daughter would not be as far in her…read morerecovery. She went from having a hard time using the muscles in her legs to lifting weights in a matter of weeks. I cannot recommend her enough!

As someone who has participated in sports all her life and had many physical therapists along the…read moreway, I say this confidently... Dr. Toni rocks. She's incredibly generous with her time and resources. She is a firm believer in not just relieving the temporal pain but working to fix the route issues. Huge fan and proud to have her as my PT.

The Concierge Mountain Laurel Internal Medicine in Seneca, SC is the best in medical care I have…read moreever experienced. I have been a patient along with my fiance for 7 years. To have the wisdom of a well educated, experienced, compassionate doctor as close to you as your telephone is a breathtaking experience. I am 88 years old, traveled to over 70 countries. I caught flu A in Peru, emailed Dr. Liebman. Immediate response! In Perth Australia I became sick and emailed Dr. Liebman, got immediate response. At home in Keowee Key I call and/or a phone call Kelley answers the Phone. She will arrange a same day visit if needed and/or a personal call. I winter in Naples, FL. Did not feel good on Sunday morning. I took the Covid 19 test. At 9 AM it showed positive red. Called Dr. Liebman at home. He called my pharmacy in Naples with medication. My fiancé picked it up at our pharmacy and my first medication was taken at 11 AM. On the fourth day I was OK, just a little weak. Cannot get any better!!! Sincerely, Ellis Reynolds

Concierge doctor which I don't feel is a great thing. For an entire year all he did was switch…read morearound meds. My blood pressure was out of control and diabetes was also and the only thing that he was really concerned about was a Covid shot. By refusing one, he refused treatment and I had a stroke 2 days later, followed closely by arterial stents. I am not saying he caused this but I don't feel his awareness was pointed in the right direction