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    Carolina Cleaning

    5.0 (1 review)
    Closed • 9:00 am - 5:00 pm

    Services - Carolina Cleaning

    Carpet cleaning

    Rug cleaning

    Upholstery cleaning

    Carolina Cleaning Photos

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    10 years ago

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    Citrus Fresh Carpet & Rug Cleaning Services

    Citrus Fresh Carpet & Rug Cleaning Services

    (27 reviews)

    I work a few businesses down from Citrus Fresh and every time I passed one of their employees in…read morethe parking lot or on my way to the dumpster, they've always been super friendy. Friendly to the point that it's not hard to tell that they love their job and who they work for. Speaking of management, I've seen owner, Greg working hard and getting dirty almost every day. To me, seeing the owner physically work just as hard as everyone else definitely earns major points in my book. But... Behind every great man is a great woman... I had the pleasure of meeting his wife, Mary who also runs the business and she was the nicest and most thankful person ever. She even had her dog Sadie there. Sadie was a cutie and so sweet. With that said, I have a puppy and unfortunately she urinated on my couch. I did everything to try to clean the cushion. I even spent $250 on a Bissell carpet/ upholstery cleaner. I used many cleaners, including oxy and pet urine specific ones. But nothing worked because the urine was deep inside the cushion. Luckily, I brought my cushion to Carpet Fresh and they literally saved me from buying a new couch. I don't know what their process is, but I do know they injected the cushion in combination with a few other cleaning methods. When I picked up my cushion, it had a pretty heavy citrus scent, but luckily it went away after a few days. So between my cushion no longer smelling like urine and their survice not costing an arm and a leg, I couldn't be happier. Lastly, when I dropped of my cushion, I dealt with Matt. He was extremely knowledgeable and super friendly. He is a great representation of what the company is about. I'm very thankful that I gave Citrus Fresh a chance and I will not hesitate to contact them for all my future carpet/ upholstery and other cleaning needs.

    Bait and switch Called about a runner that needed cleaning,…read moregave measurements I thought were correct, turned out it was 9 Ft x 2.5 not 12, but they quoted 50 bucks($2 a foot). I was okay paying the $50: but when I brought the runner and they filled out the paperwork and measured the runner, They then told me it was a $100 minimum. At no time on phone or when I first arrived was I told there was a minimum fee charged. It was like you are here now, and we can charge what we want, not what was quoted. I was shocked and very disappointed with the bait and switch. You need to be forthright, not underhanded like you were being. They also told me if I brought in a full size rug, they could clean my runner for the $50 at the same time. So they wanted me to pay for another rug(over $300) and the runner. Very crappy and sketchy customer service.

    Flooring Factory

    Flooring Factory

    (6 reviews)

    A $13,000.00 mistake... Nice people, but they sell bottom…read moreof the line product. The floors were junk from the start with the thinnest veneer layer and the thinnest wear layer on the market. They came out to replace several boards that were cracked, but the poor quality has gaps larger than any other flooring I have seen and the edges are bright as the veneer is so thin it doesn't color the beveled edges. The installers were nice, but were working with junk, and the company is only as good as the product. After they left one foot of the dishwasher on the sub floor and the other on the wood I had them come back out to fix it as they were also fixing other boards and trying to color in the flaws and damage to the floor with a black stain marker. I removed the dishwasher and they added more floor to level it out but unfortunately the old valve leaked and despite drying up the water the larger gaps in this flooring allowed it to spread and it in very little time ruined over 80 square feet of flooring. so never let an ice cube melt or it will cost you dearly. Best option might be to find a company that is more concerned with quality and can better guide the customer. The only reason they get two stars is the fact they are nice and were willing to try but in the end we are left holding the bag... the empty bag of money and now have to turn our lives upside down again to move furniture, remove floors, replace the upstairs sub floor, and put in a quality product. I have asked for the owners to contact me so I can cancel the carpets in the rest of the house that we have already paid for but not yet scheduled. I am sick to my stomach over wasting $13,000.00 and a lot of time. Bottom line, buyer beware and find a company that offers better quality. I only posted a few pics.

    I had used this company for a whole house remodel : floors, painting, electrical etc over $20,000…read moreworth. So naturally I used them again when I purchased a condo in Mt Pleasant. Very nice initial estimate. Paid the required one half. Was quoted install in one day?! I was surprised and said sure. It took 3 days which I didn't mind. Ran into an issue that they needed extra to float bathroom floors . No problem paid on the spot. Finished the 2 days after the expected finish time. Came home installer was rushing and it showed. Poor corner cuts on existing door jams. They left me with no extra flooring to cover the bare spots! Quarter round at the end during the installers race for the finish looked horrible. Had a planned visit to FL for 4 days came home and really inspected the work. Both toilets in both bathrooms were a wobbly mess! Mind you I paid the extra to float the floors!! Called and left 2 messages with the project manager... he never called me back. Called my plumber and he removed and inspected both toilets and they would never sit flush because flanges were 2 inches above said floated floor!! It was going to cost to have floors re floated and flanges cut down. Called the project manager again 2 times.. no response! Finally had to just call the office and someone finally called me back!! The guy said he doesn't get paid to come out on a Saturday and had his installer come too. Guess what You are correct! We need to have someone come out to fix this! My problem being the installer knew and left me like that!! Someone else might be ok with rocking toilets etc that eventually would cause water leaks and need to replace whole floor.. beware! Unless you call diligently you will not get a solution! Oh and by the way I had to pay extra to have the problem fixed!! When it should have NEVER been left like that to begin with!! Do your homework! Would not recommend!!

    Carolina Cleaning - carpet_cleaning - Updated September 2026

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