When doing your next project consider Rubricx. Joseph took care of EVERYTHING…read more I've seen similar jobs in my neighborhood take twice as long. They are friendly, professional and clean. I was very fortunate to have Rubricx tear up my old, cracked, concrete driveway and install new, beautiful, sierra pavers. Talk about curb appeal. Would highly recommend.

I had a great experience with Rubricx Pavers…read more Interviewed three well recommended companies for installing a paver driveway. Rubricx was the most expensive bid, but I got the distinct impression that the others would rush the job and were cutting corners, especially with regards to foundation preparation. Last thing I want is to spend money and find myself with problems a few years down the line. Joseph was very responsive and took the time to discuss all my concerns with me. I wasn't disappointed with my decision. The crew was great and did first rate work, responsive to my idea about installing a catch basin to be able to capture debris as part of the drainage system modifications, and generally went above and beyond. The driveway turned out beautifully. As I said, perhaps a bit more expensive, but if you are someone who cares about quality and value for your money, I highly recommend.

*Update* the following week, they reached out to me regarding my project request. They even…read moreexplained in great detail requirements for them to do the job. Ultimately, my project is not suited for them. If it was, I would definitely consider them for the job. Based on customer service and obvious concern for customer satisfaction, I've adjusted my review.

Randy and Ray's Pavers extended our driveway and our back patio. They did an exceptional job!…read moreEverything matched and looks terrific. Mike supervised the job and we could not be happier with his prompt, professional service!

Our 25-year-old pool and Lani were showing signs of age, so we decided that this was the year for a…read moremakeover. I remembered a co-worker had his pool resurfaced, so I asked him who had done it and he told me John Castleman, and he said he was very happy with his work. John came out to assess the job and give an estimate. He was very down to earth, listened to what we wanted and made some suggestions which were very helpful. We had a row of tile across the top of our pool that we were going to either replace or just get rid of, but John said they were in real good shape and suggested we just have him regrout it, which would save us money. He gave us a very competitive quote for the work. We went with this option, and it came out looking brand new! I had mentioned that I thought the pool might have a leak. John identified two leaks, one by the skimmer and one by the pool light that hadn't worked in the last 20 plus years. No wonder it didn't work. Not only were we resurfacing the pool, but we were rescreening our Lani, as we lost a couple screen panels with the hurricane last year. I pressure washed my Lani at least once a year, but there are areas I cannot reach. Our Lani structure is white, but after 25 years, the mold in those areas looks disgusting. So, before any work got started, I called Pressure Washing Alternatives to clean the Lani structure. In a couple hours, they made the structure look brand new. Cost $225. This has nothing to do with John Castleman Pools, but I thought it might help others in my situation. Our Lani was rescreened by Jacksonville Screen Inc, another fantastic company. John worked with me to make sure the pool resurfacing was done before the Lani was rescreened. This worked out really well. We added a heat pump to our pool. John coordinated the electrician to come out to add the service to handle this and took care of all of the plumbing changes to tie in the new heat pump with our system. He also installed a working pool light and a railing by our steps, (we are getting old). The whole project took about two months from the time we first spoke to John. It would have been faster, but we had to wait on the delivery of the heat pump. I was just hoping it could get scheduled by mid-summer, so I was pretty pleased with how fast it went. John suggested even though I have a heat pump, that I get a solar cover. He said it would cut down on the evaporation but also cut down on the amount of chemicals we'd have to use. Since I put the cover on the pool, I have not had to add any water, and have only had to add one Clorine tablet a week. John was good about cleaning up, never leaving a mess. He also checks back with me from time to time, and always answers my texts when I have questions. Our pool and Lani are now better than new. We were truly blessed to have John do this job for us.

I got 3 estimates for a pool resurfacing. Castlemans was the 4th. John informed me that I didn't…read moreneed to have the pool resurfaced because it still had 3-5 years left. He told me I could have the pool acid washed to make it look nicer but it was not a necessity. I asked for quotes on a refinish and an acid wash. The quote for a refinish was less than the other 3 quotes. We went with an acid wash and also installed a salt chlorinator and a new led pool light. Work was completed early, quality of work was superior. John patiently, professionally and kindly answered all questions. My interaction with John absolutely outstanding. If you're looking for quality work from an HONEST craftsman, call John. We will be using Castlemans pool when we resurface and will probably have him redo our cool deck.

Had an appt scheduled Wednesday 11-1, both parties confirmed. He told me I was "all set" for the…read moreappointment. I made myself available, and dude never showed. Never called to offer an excuse, reschedule. No. Just nothing. Crazy. I did find a great contractor already, and we start in 2 weeks.

Chris and his team were nothing short of exceptional. The paver patio they installed was perfect…read more Great communication throughout and they cleaned up when they were done. They were not the cheapest option but I believe they were the best option. You get what you pay for. Perfect experience.

Very efficient and professional. I needed to have a small section of my lanai screen repaired. They…read morewere done in less than 10 minutes!

Just had our lanai done by Joe's excellent team- Trevor,Anthony and Robert - fantastic crew and…read moreFAST but also very thorough! Trey came about 10am this morning - gave an estimate but we were afraid they wouldn't be able to do the work for awhile due to their busy schedule . He made a phone call and - baboom-the crew was at my doorstep and all was done in just under 3 hours!! I highly recommend Joe's Screen Repair!!

Updated on Feb 28,2024…read more The company reached out and sent a tech to fix our hot tub. JC was very helpful with explaining how to use and clean the tub. He made sure to fill the tub and confirm everything looked good before he left. I then got an email from Bob apologizing for the delay and hoping we were happy with the service. Today I got another call from a representative to make sure everything was good. So it looks like they've either revamped their team or done some training on communications. I'm also very appreciative that they are not charging us for the repair. Very happy that they turned around a messy experience, made things right and followed up to confirm all of it. Leaving out one star because of the bumps on the road to get here but overall happy with latest service. Feb 13,2024 Everything is great if all goes according to plan. But if you hit a snag, don't count on this company to offer the same level of customer service. Has anyone tried calling their post purchase phone number? Has anyone tried to get an answer from them on how soon a part can be delivered? If you have and been happy with the service, please tell me because I'm stumped! We bought a hot tub from them in January. There was an accident during the electric install that led to a broken part. It's been a month. We've said we will pay for the part and the fix. I paid for the part 2 weeks ago and no update on when it will be delivered. Long story short, I have a brand new hot tub in my patio that was delivered Jan 12th and it is unusable. I got an email response from the company after I chased down the salesperson and anyone else who was very attentive before we got the tub delivered. But I've been ghosted by all of them since then!! Two stars is only for the delivery team who were very creative in getting the hot tub inside my patio. Overall...I think I made a bad decision investing with this company and now I'm stuck. I just hope there's another company who can fix my tub since these guys don't seem interested to do it . Looking for any suggestions on that!

Stay the HELL AWAY!!! They sold me a "Demo Model" outdoor…read morekitchen for over $12k. When the unit was received it was demo'd alright, all the wires had been cut or ripped out, the lights were torn off, the braces for the installation were missing, the surface was cracked in several places. Basically, unusable. After much complaining their only answer was that I signed for it so it was mine... PERIOD! I had to hire an electrician to wire pellet stove, refrigerator and lights as none of them worked. Looks like they tore them out from a "demo" and just packed it up. I sent a complaint to the BBB (which they don't belong because they don't meet the standards) and also the Florida Attorney General. There is also proposed class action lawsuit against them for deceptive practices.

Florida Custom Marble is a wonderful business to work with! The people here truly care about their…read morecustomers and always try to do what's right by them.

This company is a joke. I purchased through Home Depot - had I known they were going to sub…read morecontract to Florida Custom Marble - I wouldn't have done it. They were unrealistic on their scheduling - took 3x as long as it took me in California for the same thing. They cut my kitchen counter slab into 4 pieces - looks horrible. They promoted their laser measurement service. Ha ha - the slabs didn't fit. They cut into my drywall to make it fit and had to do a number of custom cuts on site. The seams are obvious with a 1mm gap. This company may have been in business for years, but quality sucks and my expensive countertops look like I purchased them at the dollar store. Stay away from these guys.

Debra and the team at Paradise Grills St. John's Town Center in Jacksonville are A+ to work with…read more We worked with them to scope out our amazing outdoor kitchen and have been very satisfied. The equipment is of very high quality and the ability to get questions answered post sale has been great. They are there for you every step of the way. Thank you Paradise Grills for helping us create outdoor memories with family and friends that will last a lifetime.

We are enjoying kitchen. Thank you so much, Debra, for helping us get the right fit for our…read morebackyard.

Punctual and professional throughout time spent cleaning the grill. I can't expound enough in how…read morepleased I am with results. Does a frat better job than I ever could. Highly recommend their services! Respectfully Don

Our grill had not been cleaned in two years. We used SOS before and they did a good job. This time…read morethey did a great job. Our grill looks brand new- even after a big Memorial Day weekend BBQ. They raised their pricing but it was worth it. We'll be using them again.

The Jacksonville Philips Hwy Showroom Store is a class in itself. The showroom has it all with…read moreincredible design displays. Ron was fantastic to work with. He provided me with all the grills and outdoor equipment features and options. The value and quality of equipment is beyond reproach. Ron was very patient with me asking many questions. In the end I got what I wanted without any pressure. Thank you again Ron for allowing me to create a dream outdoor hosting space.

Had my flat top grill for less than two years. Used it maybe 15-20 times. The grill warped during…read morecooking the last time I used it. While I was cooking, I heard a loud crack / pop, checked the grill and saw that the middle back of the grill warped. This is not like a baking sheet warping on the corners (google warped flat top grill and most images will show the corner), this is the back middle section of the grill and the backsplash like part caving downward. I put in a ticket to Paradise Grill (the company, not the retail store), and they responded back to me the next day asking for more information and photos. Sent them back the same day. Over 50 days later and I have not heard back from them.