Great professional and personal veterinarian Dr Jack Zacks and the team. Fantastic care provided…read morefor pets as well as compassionate and supportive care of the owners. Perfect Vet :)

We moved to Elsternwick recently. Our cat Luka was missing for 3 days. When we found him he had…read morebeen hit by a car and we needed a new vet. We found Elsternwick Vet Clinic through Yelp and took him there. Luckily they are open on Sundays. The staff is awesome and so friendly. Dr Jack fixed his broken leg and it healed amazingly. The prices are very reasonable. Well done!

This vet was recommended to me by a friend after we got our puppy. I have to admit that I'm glad…read morethat I've picked these guys. First of all, it's in a great location, just past Malvern Central Shopping Centre (towards Glen Ferrie Rd) so it's easy to find, and they have their own parking in the back behind their building. You have to be careful to not miss it though because it is an old house with a sign out the front. The reception staff and nurses are very friendly and personable. They absolutely love their job and it shows. I've only met one of the vets but I'm sure both are friendly and know their job well. They also sell lots of good products like dry food, wet food, treats for your pets, toys, leads, collars and pet beds! It's like a mini emporium in there. They are open extended hours to suit the needs of everyone as well! If you're in the market for a vet and this place is in your area definitely have a look!

From the owner: Our experienced staff will ensure that your pets visit is pleasant & up to the best standards…read moreavailable. Let us show you we care.

BEWARE: Inexperienced vets, misdiagnosis, mistreatment, demanding expensive fees upfront, will kill…read moreyour pet if ongoing further money is not paid - extremely hard to get your pet returned not further hurt. We took in our cat at midnight, who looked very misshapen and was falling. The young vet on duty diagnosed him as probably constipated and recommended a drip and observation that night. This cost $790 but we wanted him well. They shaved his two front legs, instead of the one leg needed for the drip. He spent a terribly uncomfortable night housed with only dogs, no other cats, and the next day they demanded more upfront money, would not give a receipt after we paid, only the unreadable carbon backcopy, as they said they had to keep the original. Even after paying, I had to threaten them to get my own cat out of there. The vet who carried him out to me just said 'I think he has a problem in his back legs.' We knew that and had paid almost $800 for nothing but further injury to both us and our cat. At my own vet, x-rays were made, which showed his spine had actually been broken in two places. Our vet told us also that they must not have known how to find a vein to unnecessarily shave both front legs. At our own vet with genuine care he recovered. At Pet Emergency in Dandenong Road my cat was misdiagnosed, mistreated (shaving extra leg, no comfort overnight) and illegally not even given a legible receipt. We were lucky to get him out alive, in a place that only cares about money, (charging more than four times what our own vet charges) and does not even provide experienced or knowledgable vets. Our own vet advises it is better to stabilize overnight and take to our own vet on opening hours. My friend took his cat, having breathing problems to 1103 Dandenong Rd. They took his cat, demanded $1500 for tests and an operation they said they didn't know would work, and said to him he paid then or they would not give his cat back. He said he didn't have that much money then, it was the middle of the night. They then killed his cat because he could not immediately pay. He still has trouble telling me about it.

They didn't give my cat a sedative before inserting the catheter, they tried one paw and failed and…read moredid the other. She was in such pain. Whilst the catheter was in and we were waiting for the euthanasia I had to leave her because they wanted payment then at the counter. When the euthanased her she stood up and fell down dead. I wish I had never gone to these people. They are so cruel only driven by money.

I was housesitting for a family friend, had taken their two dogs on a nice long walk and was about…read more10 metres from home when the younger animal (a spectacularly stupid dog) decided that the best way to make friends with his aggressive barking next door neighbour was to shove his nose through the fence and into the snarling dog's mouth. Genius. This is a Sunday, mind you, so it was going to be hard to find a vet open that was prepared to clean up the mess and stop the bleeding. Luckily for me Greencross was just down the road and open! Dragged dumb dog quickly to the vet, while he cheerfully wagged and rubbed his bleeding nose all over the backseats of my car. He then proceeded to pee all over the floor of the vets (but, given the mop bucket behind the reception counter, I suspect it's something they're used to). The vet reassured me that he was going to be fine and I was sent home with a freshly tetanus-jabbed dog who was far more proud of himself than he really should have been. What a relief! When the home-owners came back a few weeks later, they insisted on paying me back for the vet visit. Why? Because this was not the first time the dog had done it and they felt responsible. Oh dear.

I found this clinic very unprofessional when things went wrong and my dog lost both eyes. They had…read moreno hesitation in lying. I would suggest going to another clinic.