After bad experiences with previous vets, I was pleasantly surprised with Port Phillip Animal…read moreHospital. Their service and knowledge is impeccable. The vets are straight to the point, always take the time to explain things and do not make you pay for unnecessary tests and investigations. The staff are always friendly and welcoming and it's obvious they care for your pet. Both Latte (my cat) and I highly recommend this vet. A special thank you to Craig.

I've been a client for three years now and I must agree that this place is as good as it gets. I…read morebelieve I've seen most of the vets at the clinic and they've all been very respectful, informative, and very very kind. I recently saw Alice who I am so grateful to because she diagnosed the funny lump on my dog as being cancerous and was able to book her in for surgery the next day to remove it. Bella is now cancer free and happy her stitches are out! I was a bit emotional about it all and Alice and the nurses were so sweet and helpful especially in their after care advice. I don't often post reviews but I feel like I hit the jackpot when it comes to the care of my lab, my cat, and Craig has even seen my bearded dragon Albert when he was looking flat. So thank you all!!!

Russell Crosser is an incredibly caring, experienced, compassionate vet. I have been seeing Russell…read morewith my animals for over 15 years now and have followed him as he moved. He diagnosed life threatening illnesses in two of my cats and has treated them through their conditions so that they've lived long happy lives. You will not be disappointed with the care that Russell and his team show your beloved pets.

After getting my 8 week old puppy (Charlie) I went to Seddon Vet Hospital to register her details…read moreand book in her second vaccination. After speaking to the Receptionist, I knew that this was a great choice in Vets - so helpful and knowledgeable. Flash forward 2 months and I cannot recommend Seddon Vet Hospital enough- ALL the staff are so polite, helpful and professional - puts my mind at ease knowing Charlie is in great hands whenever I need a Vet.

We have been customers of Essendon Vets for a few years now and we have met many different vets and…read morevet nurses/admin and they have always been so helpful and friendly. We always feel good about our visits to them, their advice is always caring and considerate !

Great staff with friendly helpful vets. Have been super helpful with our 10yo German Shepherd,…read moreoffering advice about treatment without being pushy. Well priced, too. (Don't ask my dog what he thinks, he might not be so nice!)

Make sure to run a price comparison on your phone before purchasing any medication prescribed by…read morethem, so that you won't feel as foolish as I do. I bought medication for my cat straight after the consultation and paid $45 for a 3ml Meloxicam; I thought that was expensive but didn't think I was going to be ripped off by them, so I paid what they asked. Once home I decided to check the price online and found a couple of places selling the exact same medication for $9., so over 400% more expensive. I wish someone had advised me. Apart from that, Vets seem to be good and the staff is friendly.

We just recently got our first little puppy, Willis, and have been to Richmond Vet a few times and…read morethey are absolutely awesome. Not just for the animals, but for their anxious owners too! The reception staff are so super friendly and are happy to answer any questions new anxious fur-parents may have about their fur-child. The vets are really lovely and were so gentle with my little baby. Dr Ross, who we saw on the second visit for Willis' final vaccinations was particularly awesome. He gave us great advice as new fur-parents and was really reassuring and calming. Willis didn't even yelp, cry or bark once and he got a needle and a nasal vaccination! Amazing. This vet also offers a free, yes FREE, puppy school on Wednesday evenings. We haven't been yet as it was closed over the xmas period, but will be taking Willis next week when it starts up again! So glad this is our local vet! Highly recommend it for all pet owners of Richmond!

‼ ZERO STARS - Gross negligence and failure of duty of care…read more They let my beloved girl die from untreated sepsis ‼ I brought my diabetic girl to Advance Vet Kensington. She was already collapsed on arrival, with a swollen, painful forelimb, obvious distress, and systemic illness. An x-ray revealed gas and fluid in the limb - a textbook red flag for necrotising infection and sepsis. A blood gas test also confirmed she was critically unwell. Despite this, the night staff did nothing. She was never diagnosed. She was given only methadone for pain relief and anti-nausea. No shock-rate fluids were administered, no antibiotics, oxygen or insulin were given, and no stabilisation was attempted. I was told to wait until 8 am, or even midday, for a surgeon. This advice, to delay urgent treatment in a collapsed, septic, diabetic patient was grossly negligent and unforgivable. Their dismissive and demeaning conduct made it worse: I had rung in advance and arrived calm and clear about her condition, yet I was treated as though I had woken them up from sleep with an inconvenience rather than a medical emergency. When the morning shift arrived at 7am, they finally recognised how severe the situation was. At that point, I was asked to approve and sign for $15,000 in hospitalisation fees before any treatment plan was commenced. I have never once put a price on my dog's health, but to withhold urgent, life-saving care until a financial signature was obtained added another layer of negligence. Emergency measures were then attempted, but the sepsis had already advanced too far. In fact, the first antibiotic was not administered until after her heart had stopped, during CPR. Her death was preventable. The staff failed to act on clear diagnostic evidence, failed to treat her as an emergency, and failed to treat me with even the most basic respect. Their negligence, inaction, and attitude directly caused a preventable death. To add insult to injury, I was charged $4,000 for six hours of neglect.

Huge thanks from us after our emergent visit for our beautiful Akita puppy with severe gastro in…read moreearly morning ours. We were so worried about parvo and were taken in within 40 minutes and had him home within 24 hours after treatment (obviously not parvo). They quickly diagnosed the likely issue (swallowed plastic), kept us informed at all times including a running total of the account. The vets had great handover and kept us informed of current treatment and possible outcomes... clinic is very clean, staff professional and updates were fabulous. From us though, a 5 star service and one I highly recommend for emergency visits..

Having now visited the Village Vet, I'm happy to know there's an efficient, reputable vet so close…read moreby. Two standout features: 1) E-mail appointment reminders, with links that allow you to very easily book your next visit online. It literally took 15 seconds to schedule a time that worked for me. 2) A free 30-day pet insurance trial, plus personalized advice from the vet re: her provider of choice and why. Really important info that can save $$$ on vet bills long term. Our vet wasn't the snuggliest person on earth - she was somewhat matter-of-fact - but was very thorough, gentle and otherwise pleasant. Our kitten had a series of vaccinations that day and, due to the steady hand and calm nature of the vet, she got through it without protest. Can't complain. The front desk staff, as previously mentioned, are incredibly nice and obviously love animals, which creates a very friendly atmosphere from the minute you walk in the door. Overall, highly recommended for routine checkups, vaccinations, advice and good-quality pet supplies.

Experienced vet and team! I cannot even put into words how much I thanked Dr Rob and the entire…read morestaff at Village Vet for saving my dog's life. My 14 year old dog had a kidney failure a month ago, when Dr Rob saw her he immediately knew something was wrong. She was hospitalized for 4 nights and her life is saved by the very strong team at Village Vet. Thank you!

I have been using this clinic since 1980s, although I live some distance away. I find the vets and…read morenurses provide excellent care, and the cost is very competitive. My first visit was with a problem that was misdiagnosed by several vets, but at Sandown the vet knew immediately what it was and simple treatment sorted it out quickly.

I was dog-sitting a fluffy bundle of energy and needed to go to the local vet. Nothing serious…read moreluckily. The small clinic waiting area was what I would call no-frills, does the job but a little too small to spend much time in. Also my friend would like to mention how unorganized the displays are, for the record. Friendly Vet. Tick Fast. Tick Clean. Tick My four paw friend gives Ivanhoe Central Vet three woofs for the pig ears at the counter!

Great vet clinic. Staff are very welcoming, caring and passionate toward me and my ageing…read moremastiff/ridgeback. It's nice to have a clinic that works well with large dogs, and competently manages his needs from puppy into his golden years. Very reasonable prices, good appointment availability and easily accessible.