I renewed my contract last year with Parc Cameron. I love the view from my apartment. I feel safe…read morewhen I am home in NYC, especially given what is happening in this city and country. It's a through lane. Something to keep in mind. It's on the same block as the subway and the crosstown buses. There are fancy restaurants and also delightful and affordable food options around here. There are good grocery stores a little more of a walk away. It's close to parks, green spaces, coffee shops, a library, a book store, and pretty much anything for wholesome living. I see bugs once in a while but if I check them immediately, I don't see them again for a while. I think the staff makes or breaks the whole experience. Jeff, Juan, Francisco, Reuben are always around. And a few other great maintenance folks I remember by face but need to jog my memory for their names. I have never lost a package. They fix problems promptly. They caution us about the weather. They notify if there is disruption of service. They communicate polity and well. They ensure it's a comfortable living experience. The commute to around the area is great. It's 20 minutes walking distance to the MET as well. The sound doesn't carry through the walls much. I recommend it for long term living.

Doormen and super and handyman are wonderful. The problem is upper management, which is awful…read more Don't move here if you want landlords that are responsive to tenants' needs. Several apartments have huge LEAKS coming through the ceilings, and they just don't fix them. It is an old buliding that needs repair, and the repairs just don't get done. Laundry machines stay broken. The situation is bad.

Susana Caceres and Jorge, our new super, are fantastic representatives of the Rudin organization…read moreand are incredibly responsive, thoughtful and accommodating. Their warmth, upbeat and engaging personalities and problem solving abilities greatly enhance the experience for the residents of 215 East 68th Street. We truly appreciate their tremendous work. Jon and Elizabeth

I have lived in this building for approximately ten years and have seen management transition from…read morethe prior generation of the landlord's family to its current leadership. In my experience, the quality of the resident experience and management responsiveness has declined substantially over that period. The building is marketed as a "luxury rental," but I do not believe the day-to-day experience lives up to that description. The lobby may create a strong first impression, but many of the building's underlying systems and resident services feel dated, unreliable, or poorly managed. The elevators are original to the building's late-1960s construction and are frequently out of service, sometimes for days at a time. I understand that management has begun an elevator-modernization project, but residents have been told it may take roughly three more years to complete. When an elevator is out, waits can become long at virtually any time of day. If reliable elevator service is important to you, particularly if you have a busy schedule, mobility concerns, children, or regularly receive deliveries, this is a serious issue to consider before renting here. The in-unit HVAC convectors are, in my view, undersized and often inadequate for properly cooling apartments during the summer. If you prefer to sleep in a room below 70 degrees, you may find the cooling capacity insufficient. The building also uses an older two-pipe HVAC system, which means it cannot provide heat and air conditioning simultaneously. During warm periods in the spring or fall, residents may have no access to air conditioning because the building has not yet switched over from heat. Management's suggested solution has been for tenants to purchase portable air-conditioning units themselves. This past Spring, after several unusually warm days, more than 40 tenants reportedly purchased portable air conditioning units. For a building promoted as luxury housing, asking residents to supplement the building's cooling system at their own expense is disappointing. Management recently renovated the basement and added an amenity center. Before the renovation, the building had only a small, windowless gym that residents could use without charge. The new space includes a somewhat larger but still windowless gym, as well as a playroom, chef's kitchen, and work areas - all located in the basement. Access to the gym and amenities now costs $100 per month. I do not believe the space or offerings justify that fee, particularly when many comparable luxury rentals include a fitness center as part of the rent. At minimum, access to the gym should be free of charge. If complimentary, well-appointed amenities are important to you, I would look carefully at competing buildings before committing here. The package process is another persistent frustration. Packages are delivered to a basement package room rather than directly to apartments. Residents receive an email once building staff have checked in the delivery, but notification can be delayed significantly; a package may arrive around noon and not be available for pickup until the next day. Packages are sometimes difficult to locate, and lines can be especially long in the evenings between 5:30 and 7:30 p.m. Waiting 20 minutes or more to retrieve a package is not unusual. For tenants paying premium Manhattan rents, the package experience feels unnecessarily inefficient and below the level one should reasonably expect. My experience with leasing and renewal negotiations has also been difficult since new Management took over. Rent increases have often felt excessive and inflexible, with renewal discussions focused almost entirely on maximizing rent rather than retaining long-term tenants or addressing legitimate resident concerns. Prospective tenants should not assume that typical, modest annual increases will be offered at renewal. In my experience, increases beginning around 10-11% have been presented as the starting point, and substantially higher increases have also occurred - sometimes more than 30%! The doormen and maintenance staff are generally kind, professional, and helpful. They work hard and are not the source of my concerns. The apartments are relatively spacious for Manhattan and generally offer good closet space. Unfortunately, for me, those positives do not outweigh the elevator problems, HVAC limitations, package-room experience, amenity fees, and renewal process. After nearly a decade in the building, I expect to move when my current lease expires. I would encourage prospective renters to tour carefully, ask tenants, NOT MANAGEMENT direct questions about elevator reliability, HVAC changeover dates, package handling, amenity fees, and likely renewal increases, and compare the full resident experience - not just the lobby or apartment layout with other buildings in the area.

Moving into 21 West End is a refreshing experience where dogs and their humans are friendly, warm…read moreand welcoming. The neighborhood has everything anyone could ever need. The staff of 21 West End are professional and always extremely helpful.

This building needs new management…read more That includes new maintenance management as well. It is really sad as this building has so much potential. My main issues are that the building just takes and takes and doesn't give. From the time I moved in, the apt that I had looked at and was told I would move into was different and dirty when I moved in. It was not given to me in move in condition. The floors were raised and not even nailed in properly. The apartment was covered in dirt and only part of the apartment was painted. The marble in the bathroom was stained yellow and disgusting. I tried to refuse move in but this was the only option. I had to argue back in fourth with Vebbi about getting new floors and he did not give me new floors. What he did do and told me is "they switched the flooring they used and my apt is not eligible for new floors so he had to find leftover wood from old apts to Put in my apartment. I don't even know how that's hygienic. It's disgusting to be honest. Now I just signed another lease for more money because it was too much trouble to move and I asked for new floors because there was a water leak and looked like there was like there. He did the same thing, just gave me old damaged wood. There are no window screens which makes it super dirty and bugs get in during spring and summer. There are major issues with the AC and washer and dryer. The pet amenity, one of the reasons I stayed was not hygienic either. I sent my dog there in December when all of these other dogs got sick and spent thousands of dollars that month on vet bills because my dog got giardia fr other dogs peeing in water fountain. They finally fixed the water fountain. I know I am not the only one as I talk to all of the dog parents and have made friends in the building. They all complain about maintenance manager. I want to be clear that Nelson and Chris are wonderful. Everyone complains about the same things, washer dryer, floors, no window screens, dirty building, piles of trash in trash room and amenities not working.

MAY 2025 Update: My problems have only gotten worse and I've seen even more rats in the last couple…read moreof weeks than I did when I first wrote this review.... There's no way I could ever recommend living here.

Let me start by saying this building -- and especially the staff -- have been great. HOWEVER, a new…read morebuilding, "The Needle" is going up next door and it's made being here a nightmare. I work from home and there is constant banging from, I believe, a hydrolic drill from 7/7:30 a.m. until 5 p.m. I cannot understate how loud it is and how much it's interfering with my ability to work. I've been told there's only going to be three more weeks of this, several cycles of three weeks ago, and it hasn't stopped. To add to this, they just raised the rent by 8%. So now, I have to pay more to live with the constant banging. Plus each person in your apartment has to pay for their own $75 gym membership? It's an apartment gym with limited equipment. If I'm going to pay commercial gym prices I'll just go to a commercial gym.

Run stay away from the worst building in NY! It's poorly managed and run down but have the nerve to…read morehike your rent

I love The Van Dorn. The building really feels like home. I enjoy the doormen as they are always…read morewelcoming and respond quickly if I need any help. I have been nothing but great things to say about the building and its accommodations. It's been my favorite building in New York that I have lived in (Born and raised on the island) and I'm truly happy here.

My fiancé and I have resided at the Monterey at 1501 Lexington approaching two years now. We're in…read morethe process of renewing our lease once again. We absolutely love it! I cannot think of one con that we've experience during our time here. Our cozy little studio overlooking Lexington avenue is most certainly "home" and besides our own efforts to make it so within our apartment, the Monterey itself provides countless reasons to always have a place in our hearts. MANAGEMENT The management is absolutely phenomenal. Since day one, Vincent (manager) and his team have been extremely accommodating, helpful, efficient, organized, prepared, sharp and best of all, genuinely happy, smiling faces. I have tremendous respect for all of the guys up front and most of them I've built strong enough relationships with to consider them my friends. LOCATION You can't beat the location. It takes literally 40 seconds from leaving the building to swiping in on the 6-train. It speeds up the commute, makes winters and rainy city days less frustrating and my favorite part is on the way home when your train pulls in to 96th street you're already "home". The neighborhood itself is also wonderful. Three quality grocery stores, a starbucks, a barbershop, CVS, restaurants, a wine store, central park (5 minute walk), and the absolutely wonderful Catholic Parish St. Francis de Sales is right around the corner and has become an integral part of our lives.   EMPLOYEES Every employee in our building is an an absolute pleasure. They truly care about the residents and it shows day-in and day-out. It's really great to come home to a smiling face and a helping hand on a daily basis. They handle all of our packages and keep everything organized with an online portal. They provide printouts if needed, secure backups keys if locked out and handle guest and delivery arrivals. Constant and efficient communication helps us so much. CLEANLINESS The building is so well taken care of, even the garbage rooms smell amazing. A lot of time and effort goes into making the building look amazing at all times. One of our favorite parts is the fresh, beautiful flower arrangements at the entrance every week. REPAIRS/REQUESTS Anytime we have a maintenance request or need something repaired in our apartment, Michael is there within a few hours, sometimes minutes with a big smile and solve. Sometimes it's shocking how fast things get done around here. It's very comforting. ROOFTOP The true gem of this building is the rooftop area that allows you to get some quiet time and feel like you are taking a step away from the craziness of the city. There's nothing better than having a dinner on the terrace on a warm summer night or laying out for some sun on hot summer's day. It's very big and allows for fun weekend guest entertainment. Plus, it holds a very special place in our hearts as this is where I proposed to my fiancé with a candle-lit, late-night proposal. Here's a video of what management helped me coordinate to pull this 1,000 candle rooftop terrace success: https://vimeo.com/137773338  All-in-all, the Monterey is and has been an incredible experience that will always be an integral part of our lives and growth as a young couple. We hope this helps make your decision on your next home easier! - Mark and Janay

Terrible - elevators always out of service, broken washers and dryers, water always shut off. They…read morededuct hundreds of dollars from your security deposit for damages that were in the unit beforehand