I needed blinds for my office space and South Coast Shutter and Shades were great! The install was…read moreexact and timely. Communication was timely and available. The enthusiasm for the project was appreciated too. I'm so glad we found these guys for our space as a buildout is so stressful, anyone who can make it easier is so appreciated!

We are very pleased with the service we received from South Coast Shutters. Donna worked around our…read moreschedule and came to our home to walk us through the process. Francisco came to measure and then also later installed our shutters. Everyone took great care inside our home. The finished product is great. We highly recommend Donna and her team.

TLDR: Future customers should be aware that if they are seeking multiple bids, conducting extensive…read moreresearch, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors. During our consultation, I felt uncomfortable with how defensive the conversation became when we discussed obtaining multiple bids and comparing options. For a project of this size (34+ windows), I believe it's reasonable for homeowners to ask detailed questions, compare vendors, and carefully evaluate products, pricing, and installation approaches before making a decision. Rather than helping us understand the differences between available options, the conversation felt increasingly tense and dismissive, particularly when discussing our use of AI generated visuals to help refine the design direction we are trying to achieve. After scheduling a consultation, Gina later that same day decided not to take on the project, which is certainly her prerogative, and I appreciate that she communicated that before any work began. That said, the experience left me with the impression that questions, comparison shopping, and our personal decision making process were viewed negatively rather than as a normal part of a significant home investment. Future customers should be aware that if they are seeking multiple bids, conducting extensive research, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors.

Gina deserves some sort of award for the patience she demonstrated over the course of the year it…read moretook us to make a decision. She was personable, took the time to understand my style and always gave feedback/recommendations without ever pushing us in any direction. I had several home consultations with other vendors but Gina was the only one who truly took her time with us. You get what you pay for in terms of personalized service and results - both she and her installer John are wonderful to work with. Thank you Gina!!

I needed 7 new shutters and 4 vertical blinds for my house. I contacted Custom Wood Shutters &…read moreBlinds whom I had first done business with back in 2006. Eron came to my house, explained everything thoroughly, helped us with fabric color selecting, and gave us a very competitive quote. So we placed the ordered. It took a few weeks for the custom shutters and blinds to arrive. Mark did both the shutters and blinds installation in a few hours. The shutters and blinds look great. I highly recommend Custom Wood Shutters & Blinds.

We had a wonderful experience with Custom Wood Shutters and Blinds. The consultation was…read moregreat--very personable and knowledgeable, which made the whole process feel easy and stress-free. Throughout the project, the team kept us updated on the progress, which we really appreciated. Everyone we interacted with was endearing, polite, and genuinely cared about making sure we were happy. The final products are excellent and have completely elevated the look of our home. Highly recommend!

I got new blinds. I was due to get replacement windows and they wouldn't do the installation if…read morethere were blinds on the window. Eric arranged for Johnny to come the day before and take down all my blinds, and then he came back and put them all back up. Eric kept me updated the whole time. Consummate professionals. Nice to know that there are still people like that.

Recently remodeled our kitchen and wanted a new shutter for the window. EJ's was quick to reply to…read moremy inquiry through Yelp. Johnny brought out a bunch of sample products to review and we found a great style that fits our needs. He walked us through the options and made reccomendarions that help match our style and ensured privacy. Eric kept us up to date on the timeline regularly, from hire through installation. Just a great product and experience from start to finish. We definetly hire them again for future needs.

We had a great experience with Shutter Repair in Laguna Niguel. They arrived right on time, were…read morevery professional, and did an excellent job repairing our shutters. While they were here, they also noticed a few other shutters that needed attention and took care of those as well. One of our biggest concerns was matching the existing color, but they got it exactly right. You can't even tell which areas were repaired because everything blends together perfectly. The shutters now look great and work like new again. We really appreciate their attention to detail, quality workmanship, and friendly service. I would definitely recommend them to anyone needing shutter repairs!

Gordon showed up on time and had our shutters working perfectly within a half hour. Clean,…read morepersonable and spot on with the repairs. He told me what to look for in the future and how to keep the pins working great.

I didn't end up purchasing from Excellent Blinds and Shutters, but they absolutely earned this…read more5star review. I reached out looking for a specific 4 panel sliding system & they responded almost immediately. Instead of trying to sell me something that wasn't right for my home, they were completely upfront that their current products probably wouldn't meet the style I was looking for. That kind of honesty is rare. No pressure, no sales pitch, no wasting my time. Just fast, professional communication and straight answers. Sometimes you learn more about a company by how they handle the sale they can't make than the one they can. Excellent customer service and integrity. I wouldn't hesitate to recommend giving them an opportunity.

Great customer service and everyone I spoke with was very nice and professional…read more However, I am extremely unhappy with the actual installation and final product. First, the installation team left without addressing the cracks/damage to my windowsill. They obviously saw the damage but did not mention it or let me know that someone would be scheduled to come back and fix it. I had to call the company myself and send pictures before they sent someone out. When they came back, all they did was sand down the damaged area and fill it in. I am also very disappointed with the fit of the shutters. I was told afterward that the shutters are not custom-sized and that the gap around them is "industry standard" because of the sizing of new-build windows. The gap is large enough that you can actually see the screws, which makes the shutters look like they were not properly sized for the window. What makes this even more disappointing is that their website advertises "custom shutters" and describes their shutters as having a "perfect fit." Someone came to my home to measure my windows before I purchased them, so I was under the impression that the shutters would be custom measured and ordered specifically for my windows. I was also told that I would have to wait weeks for the shutters because they needed to be ordered in the correct size. The final result does not look or feel like a custom, perfect-fit installation. When someone finally came out to address the damaged windowsill, I was also told that if I wanted to cover the large gap, I should purchase a weather stripping product from Amazon and install it myself. I was very surprised that after spending $1,500 on two windows, I was being directed to purchase something myself to make the shutters look properly finished. Had I known beforehand that there would be a noticeable gap, visible screws, and that I would essentially need to add my own weather stripping to make the installation look finished, I would have purchased from a different company. I spent approximately $1,500 on shutters for just two windows, so I expected a much better fit and finish. I understand that some clearance may be necessary for installation, but the large gap and visible screws are not what I expected from a company advertising custom shutters and a perfect fit. Overall, while the customer service was pleasant, I am extremely disappointed with the final product and the way the installation issues were handled. I wish the expectations regarding sizing, gaps, and installation had been made clear before I made the purchase.

Wow! I love this company!…read more You can tell they really care! From the consultation all the way to the installation they showed themselves to be professionals! I really see the value! I will definitely reach out to you guys for my next project!

Classic Improvement Products has been great to work with! They responded right away to my Yelp…read morerequest and came out to show us their product and measure. We had our retractable screen door installed yesterday and are so happy with the quality! We highly recommend this family owned company!

Shade IQ did a great job with the shades for my places. Chad was very responsive. Everything was…read moredone right on time. The shades look terrific.

I had a shade that wasn't rolling up evenly and contacted Shade IQ. They were very responsive, easy…read moreto work with, and reasonably priced. After I brought it in, they found that nothing was broken--just a clip on the cord had come apart. They fixed it and didn't charge me. Really appreciate their honesty and great service!

I can't say enough good things about Richard and Cali Coast! Do not go with any other companies. I…read moretried another before Cali Coast and the customer service was terrible. Cali Coast has the best customer service in the industry. His prices are competitive and the product he uses is high quality. Thanks for bringing back great customer service to the consumer again!

Someone broke one panel of our new shutters, & Rich came over the day after we called to fix it at…read moreno charge! He was amazing & we're very grateful

Excellent service and a great experience!…read more Rick from Rick's Custom Shutters and Blinds helped me fix four blinds at my home in Irvine, and I couldn't be happier with the work. Rick arrived right on time, quickly identified the issues, and completed all four repairs in about 30 minutes. The workmanship was excellent, the price was very reasonable, and there was no pressure to replace anything unnecessarily. It's hard to find someone who is quick, professional, reliable, and reasonably priced. I'm very glad I found Rick and would definitely recommend him to anyone who needs shutter or blind repair. Great work, fair price, and excellent experience!

If I could give them more stars, I would…read more I'm in the service industry myself, so I'm pretty particular about both service and quality. We first worked with Rick 6+ years ago when we moved into our home. He installed shutters in our bedrooms and office, and they've held up beautifully. I remembered how professional and on top of everything he was, so I reached out again when we needed blinds for our bedroom. Jeremy and Parker came out for measurements and made the whole process incredibly easy. They walked us through options, gave thoughtful suggestions, and provided an estimate. All in about 10-15 minutes. About two weeks later, they returned for installation and were done in under 5 minutes. Everything was seamless. The best part is how it turned out. It's exactly what we envisioned, if not better. We now have automated blinds in our bay window that give us privacy while still letting in light, and they look so clean in person. They even upgraded us to a system without a visible battery pack, which made a big difference aesthetically. Truly some of the best in the industry. Friendly, efficient, and trustworthy. I wouldn't go anywhere else. Thank you, Parker and Jeremy!