I showed up at 6pm, an hour before they close at 7pm because my car notified me of a flat tire. I…read morestood outside while 2 men worked in the garage and no one acknowledged me. After 5 minutes, I walked inside and spoke with Angela, explained I had a flat that needed to be changed out. She said, "oh I'm sorry, we are no longer accepting cars" I asked what she meant, as there was an hour left before closing and there I was the only vehicle waiting. She explained that her manager had asked them not to accept cars after 6pm. I asked to speak to the manager, she replied with "they're not here". I asked where in their policy it said they are no longer to accept cars after 6pm, she said it doesn't, but it's what the manager wants. The manager who was no where to be found. She sent me to talk to the men outside to put air in my tire, which is all they could do. I said I tried and they ignored me. So she went to speak to them and after another 10 mins. He finally came to put air. Now 630pm I asked again if they could change out my tire, he said no because they weren't allowed to accept cars after 6pm even though they close at 7pm. I explained again the urgency, and they did not care. No offer to put on my spare, or any kind of assistance. He said to return in the morning if it flattens again, I said I'm here now because it's flat, what is the difference in the morning, asides from making me wait. I asked for the manager, said would return on Wednesday . I asked for the district/regional manager, and they refused. Saying I could find the information online. I use to go here because it was convenient as I shopped I could get my oil changed, or tires rotated but now...I am disgusted at their level of professionalism and customer service. Not aligned with the mission statement of the company, and by the sounds of it, is lead and empowered by the manager of the auto center. I urge you to go to local shops in the city that will not hesitate, regardless of the time to help a person in need out, which is what I had to do. I showed up 10 mins before closing at pacific tires, and they changed it no questions asked, took less then 15 mins.

Thank you, Miguel, you are helpful, professional and kind. Can't imagine what would happen to my…read moreengine oil if without your help. Ken Y.

First hour estimate is free. Excellent customer service. Explains everything what is needed to be…read moredone.

From the owner: Perform basic care and maintenance, including changing oil, checking fluid levels, and rotating…read moretires. Repair or replace worn parts, such as brake pads, wheel bearings, and sensors. Perform repairs to manufacturer and customer specifications. Explain automotive problems and repairs to clients. Honest and Reliable. Come and try to get your car fix here will give DISCOUNT!

Needed to get my Tahoe tires rotated so I went in the morning when they opened. Very friendly and…read morethe service was great I get my tires here and never seem to have a problem with anything. I trust them I just drop my car off since I leave near by and they call me when it's ready.

Great service very friendly and great prices can't ask for more highly recommend if you need tires…read moreor alignments and anything else that has to do with wheels.

Was running late on a winter day to a doctors appointment when I noticed my tire pressure was…read moregetting low pulled over and they serviced me right away. I had one piece of metal in the sidewall and two more in the treads... Unfortunately, I did not have a used tire in my size, but he found a brand new one for a very reasonable price and it put on my car and I was on my way in 19 minutes

I was almost home when I sensed I had a flat tire. My spare did no justice since the minute I put…read moreit on it deflated (not sure what happened). Had to call Mota's Tire because they were the closest to me from the freeway and they were open! Genaro was able to accommodate me, mind you it was a Saturday and so close to closing time. I felt bad but he waited for me (thanks for the help my fiancé driving to me and driving me to the shop). One of his employees helped patch up my tire, aired it up, and got me going my way in about 15 mins or less. Service was quick and definitely appreciate them for helping save the day. Thanks for taking care of me! Will be coming back for future services needed. I recommend their services!

The service was 5/5, I did not feel I was taken advantage of by the shop and they delivered a…read morequality service. My car broke down by the freeway and they did the diagnosis and fix my car same day. Will def be recommending to my friends and family.

Great service quality work and they do everything that's why I love this place couldn't ask for…read moremore I highly recommend this shop if you need anything fixed in your car.

Great Customer Service, Pricing, and integrity around diagnosis and repair !!…read more I've never been to a repair shop that was more customer focused than profit driven. This will definitely be my new go-to auto repair shop

Amazing! Totally trust these guys. They cranked my car up and immediately brought me over to show…read moreme what was going on... which was not what I thought and was much cheaper and easier of a fix than I expected. Very kind, very honest, very affordable. I can confidently say that I found a mechanic I feel really good about!

Lock of comunicación, he didn't reply in a timely manner, in fact at time of posting this review i…read morehave not heard from him

A1 AC services Erik took care of my problems. don't hesitate book him!! fare prices too.read more