Kim is an absolute DOLL! We're so grateful to have had the opportunity to work together for our…read moreinaugural Good Grief Gala. The arrangements were flawless and beautifully on theme, elevating the room's focus on grief and care. Thank you, Madison Avenue!!!! From your local nonprofit, Bereavement Network Resources of Sacramento

The person I spoke to was very sweet and helpful on the phone. I ordered a standing floral piece…read morefor a memorial service. It looked just like the photo on the site. I appreciate that they sent a photo of the finished arrangement prior to delivery. I also received a confirmation email when it was delivered. I felt very confident they would deliver it on time; letting me know they would be delivering it early and they would call the venue to ensure it was being delivered to the right place. She also let me know the confirmation emails would likely goto my spam folder - those little details help make the customer's experience easier.

I called Jackie at Morningside Florist for a next day delivery. No problem…read more She asked my price range and flower preferences. My sister received her bouquet the next day, and it was exactly what I imagined. Thank you!

1. I asked for them to deliver the flowers anytime *after* 3pm per the note that I wrote in prior…read moreto making the online purchase for delivery today (4/1/26) -- instead, I got an email from them at 3:33pm today stating that it finally got delivered... but on the email they sent said it was delivered at 12pm. If they were unable to deliver on the requested time, they could've called me; my number was also written in the steps prior to purchase. I do not appreciate this type of service especially coming from a company that seemed great from initial appearance, but clearly lack in quality customer care. But it's very clear they don't really care, otherwise I would've been informed via call or email but again, got nothing. There's a reason why I stated my request for a certain time frame. It is what it is now. 2. I paid about $5 extra for them to send me an email of how the flowers looked prior to making the delivery -- what's the point of that when I never received it at all? Take that option off if you're unable to deliver such service that's outside of what you actually can do. It makes no sense how something simple can turn out complicated even in the slightest bit. And no, I'm not upset. Just unfortunately disappointed at the professionalism and lack of quality care that I had to share my experience with everyone here. The flowers on the other hand looked nice from the image that was sent to me from my family member. Although the flowers looked nice, the quality of service should match. It doesn't. I didn't want to believe what the other negative reviews were saying since I prefer to give things a chance at least once, and unfortunately I see why others weren't happy with their experience. Again, yes the flowers were nice, but I wasn't informed, at all, through email or phone about the delivery time and also paying an extra $5 to see what it looks like before sending it off. No point in having that as an option online if you're not going to do your part. I'm sure others have had great experiences with this shop; I don't doubt that. I just cannot get on that boat with them because my experience wasn't great. If you know better, then do better. Quality customer service these days are horrible as it is already, don't make it worse. DO BETTER.

I wanted to surprise my wife at work with a bouquet, but it was surprisingly hard to find a place…read moreon her side of town that could deliver flowers quickly. I finally decided I'd just drive the flowers over myself, and then I remembered seeing this flower shop in downtown Fair Oaks whenever I'd drive through the area for dinner. I dropped in and told them I needed a bright bouquet for my wife. They already had a few beautiful pre-made arrangements ready to go and kindly helped me pick one out and put everything together. I was in and out in about 15 minutes. It looks like they do a lot of pre-orders, which is probably more common for flower shops, but they still worked with me on my last-minute inspiration and were incredibly sweet about it. Most importantly, my wife absolutely loved the flowers -- and they lasted a really long time too. This place is definitely on my radar now for the next time I need flowers, whether it's planned ahead or another spontaneous moment.

Floral arrangement is beautiful and I allowed the florist to make the design flowers.read more

My favorite florist in midtown. Went for an orchid for a then girlfriend's housewarming gift. She…read moreloves orchids but after giving it to her, she confessed that she doesn't know how to care for them. I had one for several years that I nurtured and kept it going as a labor of love. I called to ask if they had any purple ones and I spoke to Carl who was amazing! He set the best one aside for me and it was my lucky day because it was on sale for half off! I took it to my girl and she loved it. She named it Grace. I gave her instructions on taking care of Grace. I haven't seen either of them in a couple weeks. I hope Grace is getting the love she deserves. I hope the girl is ok too.

Ordered flowers at 8:30am for my daughter's birthday same-day delivery. I got a text message from…read moreher only an hour later overwhelmed by excitement of having received flowers at work. I ordered the deal of the day, even with the same-day delivery fee it was definitely worth the value! I asked to keep the bouquet vibrant, to add Gerber daisies and her favorite color was pink. I'll definitely use Relles again! They they did not disappoint!

I am mortified. I ordered these for a colleague who had lost a loved one. I called this shop to…read moreexpress how disappointing this was and the woman accused me of trying to cheat her and she said- they look exactly the same- I put more flowers. She said- where do you live? I'll come pick them up if you don't want to pay. These were over $80! The pictures speak for themselves- the owner is a con artist.

Place an order to be ready at 8-9 am birthday present went to pick up and it was not ready I was…read moretold by a man it will be ready in an hour. Came back to pick them up and a lady stated no order was received. I showed her the receipt with the picture confirmation and still said no she will not give me anything. My phone number was there. Stating call me with any questions. Due to the message to the person was in Spanish. So sad I have no flowers.

Well, I was looking for a flower shop that wasn't just an ordinary flower shop and boy did I find…read moreone that was amazing. I was helped by the owner Geri who was fantastic. She gave me lots of options where I can choose from and at the end of the day, we found a flower arrangement that I loved. Bottom line Geri was fantastic and even told me to wait one day so she couldn't go out to the flower store and pick the best flowers for me. Overall, a win-win.

Just updating my review! More beautiful bouquets from my bf sourced by Fiesta Flower! Thank you!…read more My bf recommends calling the shop and speaking with her directly, bc she makes it so easy! The owner truly goes above and beyond with the customer service. Upon finding out I'm allergic to Lillie's, she made sure they were absent from my bouquets which my allergies truly appreciate. Great communication on delivering! The flowers always smell divine and last. I truly enjoy having them in my home, makes my day!

Went in for a graduation bouquet and stuffed toy for my Granddaughter. The gentleman that…read morehelped choose a beautiful arrangement in the price range took time to make sure everything was wrapped and the ribbons were curled. This will be my go to florist in the future thanks to my sons recommendation.

I ordered flowers through Door Dash from Irma's flowers and it exceeded my expectation. I love the…read morerainbow colored roses and how full and bright the bouquet looks. I will definitely be ordering again.

Had a great experience. Communicated with Linda via text and she was pleasant and responsive in a…read moretimely manner. Would recommend.

Amazing and saved the day! I ordered flowers for my mother's birthday/retirement from an OUTSIDE…read morecompany called FTD, which coordinates with local florists, and Royal Florist was the one that got my order, thank goodness. In short, my mom's flowers did not arrive at the location; they were going to be late (7 p.m.- 8 p.m., who gets flowers that late?), rescheduled, and if cancelled would be non-refundable. But ROYAL FLORIST stepped in and ensured my mom got her beautiful bouquet on the day she was at the location she had gone to. My mom received her flowers; they were beautiful, and she also got some extra goodies, which I appreciated. Will return, highly recommend! Thank you, RF. I'll be back, just directly this time. :)