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CarMax

1.0 (3 reviews)
Closed • 11:00 am - 8:00 pm

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Fast Lane Car Sales - Sold me a car with auto stop start light took a minute for them to pay for it

Fast Lane Car Sales

(11 reviews)

Untrustworthy Dealership - Avoid at All Costs…read more If I could leave a negative star review I would In 2023, I purchased a car from Fast Lane Auto Sales under the agreement that they would repair a damaged bumper as part of the sale. Their associate assured me they would order a new bumper and install it. For months, I stayed in contact with him and was repeatedly told, "I'll let you know." Weeks turned into months, and despite my efforts to follow up, no one ever reached out to fulfill their end of the deal. Now, two years later, I called the dealership again when preparing to purchase another vehicle, only to be told by the manager that there was "absolutely nothing" they could do for me. I was informed I had a 60-day window to get the repair, something that was never disclosed to me at the time of purchase. To make matters worse, their associate had specifically told me the part wasn't available at the time, which left me stuck waiting. When I reminded the manager of this, he dismissed me, talked down to me, and even hung up on me after saying, "I'm done with this conversation." This dealership failed to honor a agreement, brushed me off for months, took advantage of my inexperience as a younger buyer, and then shifted all responsibility back onto me. To add insult to injury, the manager tried to bait me into trading my car in for "more than anyone else would offer," as if I would want to buy yet another unreliable vehicle from them after my past experience. I've now bought two cars here -- both were disappointments, both came with broken promises. Fast Lane Auto Sales is dishonest, unprofessional, and unwilling to stand by their word. They prey on younger and less experienced buyers. If you value your time, money, and peace of mind, do not trust this dealership.

just a heads up fastlane sells cars from car rental companies like enterprise. so if you see…read morevehicles there with 30k or 40k miles on them they had over 100 different people driving them and abusing them. my mom got a 2018 ford fusion from them with 40k miles, they said there was only 1 previous owner. my mom believed them and didn't look into it. well 2 months later the car had transmission issues. she did a carfax and found out it was in several accidents, had body work, engine work and was owned by enterprise rental. she was sick to her stomach. we tried calling them about it and all they wanted to do was put her in another car from enterprise. they're sleezy.

Lucky Line Motors

Lucky Line Motors

(2 reviews)

awesome place!! BUT:Awesome place!! BUT: Do not buy any cars from Fastlane. They are horrible. A…read morelot of problems with them like transmissions issues, bald tires, engine over heating and tire suspension clanking. They will fix the minimum so they can pass inspection and then promise the customer that they will fix it when they come back and then when the customer does come back with any type of issue they go back on their promise. Craig the COO will smile in your face then turn around and talk smack about them, VERY DISRESPECTFUL! Don't trust this company please believe me. I've worked there for two years. I delt with all the cars so if anybody wants to sue fastlane car sales ILL BE A WITNESS.

Hopefully anyone reading this will go to the next car on there search list or the next dealership…read moreand save yourself the stress and hardship I'm currently dealing with. I purchased a 2015 Dodge Durango for my FAMILY from them on June 10th. PLEASE PLEASE AVOID THEM, WORST CAR BUYING EXPIERENCE I'VE EVER HAD. Tracey our saleswomen was great but Mansoor the manager doesn't care if he sells you a family car with safety issues like tie rod and shocks needing to be replaced. Here is a list of current issues I'm dealing with that I'll have to pay to fix without even making my first payment yet. Back passenger tire wouldn't hold air, had leak. Oh they were nice enough to replace it with a very used tire LOL after they told me they had ordered a new one. Additionally, I had to bring the car in and drop off due to a vibration and clunking noise I noticed. They took it to a local shop up the street who probably didn't even test drive it and stated it was fine. We'll I got a second opinion since I don't TRUST this dealership and as you can see below I'm now out another $1000 and haven't even made my first payment on the vehicle. Needs inner tie rod $200 New rear shocks $800 Thanks again Mansoor for selling my family a car that isn't safe to drive without $1000 worth of work.

Hamilton Nissan - Hamilton Nissan - Your Dealership For Life! Connect at www.Facebook.com/HamiltonNissan  More info at www.HamiltonNissan.com

Hamilton Nissan

(33 reviews)

I have never had such a horrible experience as we did at Hamilton. I wish I would've read reviews…read moreand researched them a little bit more before we decided to purchase from them. My husband and I have bought several vehicles over our life. My son just out of high school had been working on building credit. We decided to co-sign on a loan for him to get the vehicle in hopes of building credit and being able to eventually get the vehicle he wanted. He works a great job, as a responsible kid and deserves everything he works for. From day, one after getting the Nissan it has been nothing but problems with Hamilton. Unable to get a hold of a person. Unable to have somebody explain what they did in the paperwork that they snuck in to even just schedule an oil change. Luckily my son makes enough money to correct their mistake. The things that they did, the things they snuck in that my son had to correct was definitely an eye-opener. I truly hope people research this place before going there. They are very shady and I do not know how they are still in business. I will never recommend them and I am so happy my son found another dealer that helped him get out of the mess they made. I wish I could give it zero stars. Have a nice day

Outstanding Service. I made a purchase of a used Mercedes…read moreBenz today and am very pleased of the service provided from cradle-to-grave. Jeff B. and Nick were very effective in assisting with the entire process in answering my questions. I would definitely make another vehicle purchase from Hamilton Nissan of Hagerstown. Jean P.

CarMax - usedcardealers - Updated May 2026

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