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    CarMax

    2.4 (42 reviews)
    Closed 12:00 pm - 7:00 PM
    Updated over 3 months ago

    Services - CarMax

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    Bye bye !!! You've been very good to me!
    Tony R.

    I sold my truck to Carmax without purchasing another. I know I was paid lower than if I sold it myself but I didn't have to suffer through people not showing up, being picky on every little details of the cars problems and so on. The appraisal took about half an hour, was given 7 days to decide and brought it back 4 days later. I got my check, and was out in 20 minutes. Lot is full of pretty decent used cars and might think about buying from here if I'm in the market again.

    Savas E.

    I had an amazing positive experience today maybe the best experience of trading my older Toyota 2015 Prius for a 2014 Honda Odyssey XLE with Car Max In Gastonia, NC. Everything went so smooth and i should say a big THANK YOU to Lisa for her helpful recommendations for me to find the best vehicle. I highly recommend to buyers to go to Car Max in this location. Very positive everyone and makes our day easy. Thanks again so much and will come back next time.

    2017 Mazda 6 Touring
    Zoe P.

    Can't say enough about this location. I am a first time car buyer and KELLEY made everything super easy for me. She laid out all my options and made sure I was comfortable in all my decisions. She worked with me the whole week before I got my car. Honestly, she is amazing. Then the women doing my financials were needless to say, miracle workers!?! 10/10 would recommend these amazing women and this branch. They fixed the car up perfectly for me. Thank you so so much CarMax Gastonia. Feeling super thankful!!!

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    1 month ago

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    7 years ago

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    5 years ago

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    3 years ago

    They low ball you. They offered me less money on my car then weeks prior.

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    6 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    10 years ago

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    13 years ago

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    9 years ago

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    6 years ago

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    9 years ago

    Business owner information

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    CarMax T.

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    7 years ago

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    4 years ago

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    9 years ago

    The warranty wasn't explan clearly and they put one new tire on a 41,000 dollar vehicle that was very disappointing !!!!!

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    11 years ago

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    CarMax T.

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    7 years ago

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    Page 1 of 2

    Ask the Community - CarMax

    Review Highlights - CarMax

    Brandon Bridges at Carmax in Gastonia, NC is an amazing asset to the company!

    Mentioned in 2 reviews

    Read more highlights

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    Toyota of Gastonia - Toyota Tacoma

    Toyota of Gastonia

    (146 reviews)

    I was looking for a 2016 Tacoma Off Road with crew cab and manual transmission and started my…read moresearch on Toyota.com. I've corresponded with 5 dealerships that asked me stop by to start the process and they don't even have the truck or any intention of locating since I wasn't physically there. Toyota of Gastonia was different, Dan Matkin send me an email and asked me to text him what I was looking for. We spend about 20-30 minutes texting and he was able to locate a truck and came to an agreement on the trade-in and purchase price on the vehicle. Granted Dan give me an estimated trade-in on the assumption that I was truthful with the condition of the SUV, the price was more than fair. I called and spoke with Nick Thompson and left a deposit on Friday and was called on Monday to inform me the truck was ready for delivery on Tuesday. We stopped by and dealt with Kevin Brown because Dan wasn't available, but he had handed Kevin almost all the paperwork and there was no bait-and-switch tactical involved. I was initially a bit reluctant, but Kevin was a great guy also. I was initially sold on the 2.9% for 72 months, but the promotion ended a day before while they were transferring the truck from another dealership. I did confirm the promotion rate ended through other dealerships as well, so it wasn't their fault. The best they had was 3.9% for 72 months, but Nick Thompson was able to meet me in the middle due to my credit score and off we went to the finance manager at the sister dealership at Mazda in well under 30 minutes. We planned on transferring the plate from our existing SUV to the Tacoma, but didn't realize that that wasn't possible if my wife, who financed the SUV, wasn't on the loan also. So in the middle the singing we had to start over again to add my wife to the loan and registration for the Tacoma and spend an extra 30 minutes. Jay Kumar, Finance Manager, had another customer waiting but never appears to be frustrated and he educated us on the different service contracts but was never pushy. We left after 90 minutes after arrival to take delivery of the Tacoma. But it doesn't end there, a few days later we received a tin box with cookies which were actually pretty damn good. I also had to text Dan again to get an official odometer reading so we can cancel the existing service contract on the trade-in. He responded promptly and still provide excellent customer service, even after the deal had already been closed. Buying a car at Toyota of Gastonia was by far the easiest and fastest car purchase experience for me and I've purchased new on several brands such as Acura, BMW, Honda, Nissan, VW and now Toyota. As with anything in life, your miles may vary. It all depends on who you get on the other end of the line. Dan, Nick, Kevin and Jay are definitely assets to Toyota of Gastonia.

    Absolutely the WORST car buying experience EVER.. Poorly trained staff did not deliver on what was…read moresaid.. Huge runaround of course AFTER the deal was done.. No manager has a working voicemail .. Mailboxes are always full.. Terrible customer service I have had to escalate my situation with Toyota Corp... Zero give a shit factor in resolving a very unhappy customer.. I do not recommend this dealership don't walk, RUN AWAY..

    Primes Auto Service

    Primes Auto Service

    (1 review)

    Paw Creek

    Roman helped us out with a last second after hours pre-purchase inspection. He was highly…read moreresponsive and communicated perfectly throughout the entire process which ended up saving me headaches later down the road. He did a very thorough job and went well above and beyond expectations. I highly recommend you reach out to Roman and his team for any vehicle service/maintenance needs.

    From the owner: Welcome to Primes Auto Service — Your One-Stop Automotive…read moreDestination. Located in the heart of Charlotte, Primes Auto Service is your full-service automotive repair and collision center, proudly serving local drivers, fleets, and national accounts. Whether you’re here for a quick service or complex repair, we deliver precision, speed, and unmatched customer care. We Do It All Under One Roof: • NC State Inspections (including emissions & safety) • ADAS Calibrations for advanced vehicle systems • New & Used Tire Sales • Tire Mounting, Balancing, & Flat Repairs • Wheel Repair & Refinishing • Complete Auto Body & Collision Repairs • Aluminum Panel Repair & Paint Work • Frame Straightening & Insurance Work Welcome From preventative maintenance to full body restorations, we’re equipped with the tools, technology, and team to handle it all — fast, affordable, and done right the first time. Why Choose Us? At Primes Auto Service, we don’t just fix cars — we build trust. Our team is committed to honest diagnostics, transparent pricing, and top-quality workmanship backed by years of experience and the latest repair standards. Conveniently located | Fleet welcome | OEM diagnostics | We accept all major insurance

    CarMax - usedcardealers - Updated May 2026

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