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    CarMax

    2.7 (11 reviews)
    Open 11:00 am - 8:00 pm

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    This one is my fault, but it wasn't noticeable in the pictures when I purchased it because it's right above the chrome.

    Was supposed to receive a call back for service on the front quarter panel and headlight that flickers. Never got that call. They sent me coupons to take it in to service there, called for an oil change and was told they are at capacity and can send me elsewhere. This location is a 5 minute drive from me which is why I purchased here.

    Super duty from CarMax Algonquin.

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    Sell My Car In Chicago With Enrique For Cash

    Sell My Car In Chicago With Enrique For Cash

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    My transaction with Enrique was very straight forward. I had an very old car that my dad gave me…read moreafter getting my license - a honda civic from 2005. I thought that no one would want to buy it after going around many junk car buyers and getting no good offers. Luckily, Enrique extremely helpful and I walked away with an excellent deal. Out of all the junk car buyers, Enrique gave me the best deal BY FAR. Would definitely recommend him to anyone that needs to get rid of an old car!

    Sell My Used Car Fast with Enrique is a great place to go when you need to sell your old car. I…read moredecided that I did not want to sell my 2013 Lexus on my own because I had my eye on a new car. I started researching used car buying services in the Chicago area. I found Enrique on Yelp and made a call. The car runs great but the mileage is high. When I called Enrique I knew I was in good hands. I had priced my car online so I had an idea what to expect. After we spoke, he gave me an appraisal over the phone, which was more than fair. It was actually more than I considered getting for the car. The buyer came to my office to purchase the car the very next day and was very professional. He verified the information that I gave him by phone, paid me in cash and removed the vehicle. That evening I was at the dealership with cash in hand! If you are trying to sell your car then I highly recommend sellmyusedcarfastforcashwithenriqueinchicago.com. This was an awesome experience.

    Rosen Hyundai of Algonquin - New 2024 Santa Fe

    Rosen Hyundai of Algonquin

    (165 reviews)

    I have had nothing but great relations with Rosen Hyundai My…read more22 Palisade developed an oil consumption problem, they gave it the necessary screening factory procedures, and installed a new engine,all under warranty at 85K miles. Perfect results. Soon after,however, the alternator failed,and it was not warranty. In light of the resent engine replacement,they made sure these were not part of that, and still, extended some courtesy discount. I would brag to anyone the quality of these relations, Rosen Service bends over backwards to please,with competent service.

    My 2022 Hyundai Santa Fe went in for a warranty repair around February 25th. I was initially told…read morethe repair would take approximately two weeks, and the part had already been ordered before I even brought the vehicle in. Instead, my vehicle remained at Rosen Hyundai for over two months. What frustrated me most was not simply the delay itself, but the repeated communication that implied the vehicle was about to be worked on when it apparently was not. I was later informed that my vehicle had been pulled into the bay FOUR separate times and then removed again due to internal prioritization issues. At one point, even the Service Manager acknowledged in writing that there were "multiple internal issues" contributing to the delay and stated that "that is our problem and not fair to you." Throughout this process, I repeatedly checked in for updates. On one occasion, I called and spoke with the front desk and was told someone would get back to me. I never received a callback. To be fair, once the situation was escalated to the Service Manager, communication did improve. He was polite and eventually ensured the repair, inspection, oil change, wipers, and detail were completed. I do appreciate that effort. However, it should not take escalation to leadership after more than two months for a warranty repair to receive consistent attention and communication. As a single mother of three, being without my actual vehicle for this long created a significant logistical burden. I was ultimately placed in a branded sedan loaner for an extended period while waiting for my SUV to be repaired. The final irony was being reminded to return the loaner with the same amount of gas after my vehicle had been in their possession for over two months -- especially since I had not been asked to do so when swapping out the previous loaner. I understand delays happen. Parts issues happen. Staffing issues happen. What I cannot understand is repeatedly being led to believe my vehicle was actively about to be repaired over the course of months when that does not appear to have been the reality. I genuinely hope Rosen improves its communication and workflow processes because no customer should have to chase updates like this for a warranty repair.

    Admiral Motors

    Admiral Motors

    (20 reviews)

    What a great experience and what a great guy! Adrian really cares what his customers think and he…read morecares about doing good business.He gives you the truth and keeps his promises. It is unheard of in this business about this kind of small, at home feeling type of company. He cares about his reputation and doing right for his customers. I am a passionate person and came off fairly abrasive because I expected to be ripped off or to haggle. But there really was no need. He was kind, calm, cool and just had a sense of authenticity about him. He was very calm and respectful. He answered all of my questions and I didn't really have to negotiate or bargain with him. He was able to really sell me a great car for an amazing price without the extra stress that you can expect at all the other car dealerships. This is where you go to buy a car, don't waste your time with other places because what ends up happening is other places will waste your time, waste your money and sell you sometimes not the best car. He's pretty close, he's in a good area and he's just a good guy Thank you for all of your help Adrian. I have attached a picture of my beautiful car.

    My experience on ADMIRAL MOTOR is good. Adrian is a nice guy the costumer service is good. More…read morethan five years ago I bought for the first time it was a Honda Pilot 05 at this time my car is running great I don't have any problem with anything. Almost one year ago I was needing buy another car and my first choice was ADMIRAL MOTOR for his very good service this time I bought an Acura MDX 09 I don't have any problem this this car 100% recommended obviously if I need buy another car I will go there

    Boutique Motors - Lovin my new Mustang

    Boutique Motors

    (15 reviews)

    I purchased a 2005 4runner from Nicholas a couple weeks ago. He seemed nice, fair, transparent, and…read morehonest over the phone. The pictures he had of the vehicle made it appear in great shape with little to no rust. He was charging a huge premium for the 4runner, which made me think they must have done some extensive work to it before putting it on the market. Boy was I wrong! I accepted delivery about a week after purchasing the vehicle through Nicholas online. The 4runner smelled like dog, had less than a quarter tank of gas in it, and the rust is just really bad. The rims are rusted and bubbling, the frame is rusted, the engine, transmission, axles, nuts, bolts, clamps, all rusted. Nicholas sold me this vehicle that needs extensive work, knowing I was planning to use it to move my family and I when we PCS from California to Colorado. I can't believe an American business would do something like this to a military family. I wouldn't recommend boutique motors to my worst enemy. This 4runner is a huge stress/burden on myself and my family both mentally and financially during a time when we've already got so much on our plate. As if moving to another state wasn't expensive and stressful already, we have this to deal with. Shame on you Nicholas! I hope it was worth it for you.

    This is the first time I have ever written a negative review about a business but I felt it was…read moreimportant to make others aware before they make a purchase from Boutique Motors. First of all, we met the owner Nick and his wife and they seemed like really great, trustworthy people. We test drove a couple of vehicles and were interested in another vehicle but it was purchased by someone else, so we decided on another vehicle. We test drove it and thought it was perfect for our college student. Nick sold us on the fact that he has all vehicles inspected by a mechanic and any and all issues with the vehicles are fixed prior to selling them. I certainly take responsibility for trusting Nick and not taking the vehicle to a mechanic ourselves, but at this point it is what it is. We bought the vehicle for our college student and within 3 months, he was broken down on the side of the road for what appeared to be an issue with the transmission. We took the vehicle to a trusted mechanic and he discovered that there was an issue with the transmission and the drive axle and they needed to be replaced. All said and done, the repairs cost $2,000. The mechanic indicated that it was clear that someone attempted to do a temporary fix to the vehicle, which was done incorrectly and as a result ending up causing much more damage. In addition, there is a leak in the power steering with hoses that need to be replaced and some sort of valve leak (forgive me for my lack of knowledge about cars). We were told those could be put off for a few months. We tried calling and emailing Nick to discuss. We didn't ask him to do anything about it we just asked him to call us to discuss. Nick has not answered our calls or returned our emails or voicemails, which is very disappointing because he was well aware of our intention to purchase a second vehicle for him for our other college student. It has been a few weeks and still no return call/email, which speak volumes. If you purchase from Boutique Motors my suggestion would be to make sure you have a trusted mechanic due a full inspection of the vehicle.

    CarMax - carbuyers - Updated May 2026

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