AWFUL PEOPLE. DO NOT TRUST THEM WITH YOUR CAR!! THEY DROVE OVER 40 MILES IN OUR CAR!!! We spend $600/year for a warranty here and after waiting over 2 weeks for our car to be fixed we get in and there is dirty hand prints all over the sun visor! Oh I wonder where those came from? Because they most certainly were not there before. Thank god I took a picture of the mileage and tank when we left our car, because then we can see we have almost a completely empty tank of gas now, we left it half way. Oh I know why! Obviously one or more of their workers was using our car for their personal use while it was there. After calling numerous times no one will answer. This is beyond unbelievable and to think they did this, what else is possible?? I can't say we will ever recommend them or Car Mack Car Capitol next door!!! This was beyond unprofessional. Everything about our experience has been nothing but stress and inconveniences!! Here in the pictures you can see the proof for yourself! Let's see if they ever plan to contact my fiancé; they should fire whoever took our car and compensate him for the trouble of having to pay for more gas!
Edit- JUST 4 DAYS after bringing our car home the check engine light is BACK ON!!! Of course it happened Friday night and we have to wait until they open up again on Monday, let's see if they can actually fix our car this time. read more