Great selection of vehicles! Fair offer for trade-in. Lenny is great to work with, just ask for him. No issues! read more

Carma Automotive Group - Jaguar sedan. - Car Dealers Near Me - Duluth, Georgia

Buyer Beware: I purchased a 2014 Beetle from Carma under the express promise that a newly replaced turbocharger carried a 12-month warranty. The car recently suffered a major failure. A certified European automotive specialist inspected the vehicle and uncovered severe mechanical negligence by Carma's attached shop. They installed a completely incompatible, no-name aftermarket turbocharger that cannot communicate with the vehicle's computer, omitted critical safety heat shielding, and shortcutted the job by spraying copper sealant over reused exhaust gaskets. To make matters worse, they also put the completely wrong coolant into the vehicle, forcing me to pay for an immediate, full system flush and replacement to prevent catastrophic engine damage. Good luck trying to get a human on the phone to address these issues--Carma uses an aggressive AI telephone system designed to screen and filter customer calls, making it nearly impossible to reach an actual person when you need help. When I finally bypassed the system, management refused to correct their shop's faulty, unsafe installation with a functioning factory part, offering only to slap on the exact same failing aftermarket brand. I have been forced to pay almost $7,000 out of pocket to a specialized shop to make the vehicle safe and operational. I have officially filed a consumer fraud and deceptive practices complaint with the Georgia Attorney General's Consumer Protection Division. Be incredibly careful trusting this dealership's word or their internal shop's work. read more

Carma Automotive Group - Report from a specialized European Mechanic - Car Dealers Near Me - Duluth, Georgia

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This is by far the worst experience I've ever had when buying a car. The level of professionalism and communication at this place is very concerning. I had the car for a week before it started smoking from the tailpipe. I had the car towed in and nobody ever even called to say they received the vehicle or provide an update. I literally had to call ten times before someone answered and was super rude. I was told there was a leak and a part was being ordered and I was told the car would be ready in a week. After a week, I call and was told they haven't even received the part yet. There's absolutely no empathy or sense of urgency. Nobody ever has answers and I'm constantly told I need to speak to Desirae who's always non-responsive and NEVER calls back. At this point I don't even want the car any more. They do bad business stay far away. read more

I am submitting this Complaint to bring awareness to poor dealing, unfair practices, and complete lack of transparency by this automotive dealership. I purchased a 2021 Mazda CX-5 SUV from Carma Auto Group on 12/12/25 and financed the purchase through Westlake Financial. I took delivery of the vehicle on 12/12/25 in Duluth, GA. The dealership attached a temporary registration tag to the vehicle and agreed to register the vehicle in Florida. The dealership/its agents did NOT disclose that they use a 3rd-party title agency, Automotive Titling Company, LLC ("ATC") located in Centennial, Colorado, to handle out-of-state registrations. My temporary registration tag expired on 1/26/26 and I am now unable to lawfully drive my vehicle. I am currently making car payments and paying for auto insurance on a vehicle that is unregistered due to Carma Auto Group and ATC's gross negligence and non-disclosure. When I contact Carma Auto Group about this issue, I am invariably told that the registration is "in process" and that they will not issue another temporary tag. They state that they cannot give me a timeline for when the vehicle will be registered. I have heard everything from 20-30 days to two months or longer; no accountability by the dealership; they are quick to say it is up to ATC. I am in the position that I have to decide whether to unlawfully drive my vehicle and hope that in the event of a traffic stop, the police will accept this "in process letter" from ATC, or not drive at all. Neither Carma Auto Group nor ATC are doing anything to resolve this issue and are increasingly difficult to get on the phone. Carma Auto Group representatives act annoyed when I call for status updates, and ATC refuses to speak with me at all because they have "no relationship with the buyer, only the business (Carma Auto Group)." Please investigate this business and prevent other consumers from being taken advantage of to their financial detriment. read more

do not buy from this I do not recommend them. They are terrible and that they never the phone and when they do, it's some sassy rude person who is not helpful and then when you try to make an offer and do a they offer you a $1000 discount on a car they've been sitting on for at least seven months and then it expires within 24 hours and when you come back to to do the deal they raise the price back up just unethical and unprofessional practice. They are not good people here and I do not recommend them at all a very frustrating and upsetting experience trying to purchase a car from . read more

I am a retired Marine war veteran. i responded to a Cama ad about a 2003 Buick with 40k miles. My brother is a cancer patient that needs a vehicle to go backend forth to his doctor. Carma called me the morning of the appointment to ensure that I was coming. Upon arrival, I test drove the vehicle and was satisfied. As I waited to be processed the salesperson came to me and stated that another salesperson had sold the vehicle two days before and received a deposit, she then attempted to sell me a piece of junk vehicle instead. This was gross incompetence or an obvious attempt of bait and switch I would not recommend Carma to anyone. read more

Even though I read the many reviews giving only one star, I saw a car I wanted and asked if it was available. I received a text that stated the car was available and I could come in to look at it. I received multiple texts asking when I was coming in and back and forth, so I sent them a text on the day I was coming. I received a text back that said the car is ready and they will be waiting. I drove about 15 miles just to be told, "There's a little problem. The car is in the shop for a drive train repair." Sloppy! Apparently, the messages were all automated! I'll just find a vehicle someplace reputable! read more

I am writing this on the side of the road while waiting for the tow truck. I purchased the 2016 VW Tiguan in November and 2 months later - after $4,000 of engine works (partially covered by the dealer's warranty at the repair shop recommend by the warranty) - the engine died while driving. This is my 16 year old daughter's car and I am so thankful I was the one driving when it happened. This is so disappointing, I don't wish this experience to anyone. - Update - The engine needs another $2,700 (balance shaft seized) with no guaranty that no other problem will come up given the evidences of poor workmanship from the Carma repair shop (engine brace untight and engine timing belt cover gasket replace by large amount of sealant). Several repair shops recommend a engine replacement which would be $7,000 for a used one. At this point the car is not worth repairing and I have lost $11,000 for a car driven 500 miles. This is by far the worst car purchase experience I have ever had. The sweet people of Carma did contact me basically asking to remove my negative comment and telling me that they would work on an arrangement but with no follow-up, my multiple emails and phone calls remained unanswered. read more

Do not make the same mistake as I did, go anywhere else and you will be better off! They will sell you trash that will break within weeks and will not do anything about it. read more

I swear, the dealer uses a 1 way email system to bounce replies or inquiries. While I have found this sort of one way email address at other car dealers, their 'live chat' was even worse, telling me to "come down if I have any interest"!!! I'm in MA, they're in Ga..and with a reputation found on this board by 77 people, I'd be better off being that redneck orange man buying a 747..but not here! I can't tell you what your chances are of getting a car intact and with p/w here...but you have my sympathies. read more

DO NOT BUY FROM THIS DEALERSHIP!!! This dealership sold me a truck with a bad transmission and engine. It was obviously patched to disguise its problems until after it was purchased. This is an unbelievably dishonest auto dealership. The truck has had one issue after another. The last shop to give me a quote on how much it would be to fix it said it would cost over $14,000!! Yes, thousands to fix a used truck with less than 100k miles on it. Just had to buy a new battery for the truck today. Look at the difference between the (correct) new battery and the old battery that was in the truck when I bought it [pic]. It definitely did not have the right battery in it. Just a small example of the kind of deceitful behavior exhibited. If I could sue this place for selling a lemon, I would! They should not be in business. Heed my advice -- there are many dealerships to choose from -- AVOID THIS ONE AT ALL COSTS!! Note for the owner: Do not bother responding to this post to give you/the dealership a call to discuss --unless you are willing to take this lemon truck back and give me my money back. I don't need to talk about how I was cheated unless money will be returned to me. Update and response: Please do not believe the owner's response to my initial post. They absolutely DO NOT inform customers of the condition of the vehicles. They scam customers. They patch the vehicles to sell them so that the customer is left with a piece of junk after they have bought it. read more

Carma Automotive Group - Car Dealers Near Me - Duluth, Georgia

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Buying a car on the internet is a little scary...lol I recently bought my first vehicle on the internet. I called Carma and talked to Aaron who was a great help with just the right information I needed. It took a couple of weeks for me to be satisfied I was buying the right vehicle. I was not in a hurry. Aaron was an enormous help answering my questions and forwarding me additional information. After I made a deal Jennifer was very helpful with paperwork needed to ship and register my vehicle in Oklahoma. After I finally received my vehicle several states away I am very satisfied. Love My truck! Thanks to and Aaron and Jennifer!! read more

Carma Automotive Group - 2005 SRT 10 - Car Dealers Near Me - Duluth, Georgia

In all fairness, after looking at the reviews of this establishment prior to visiting, I was very hesitant to go there . I contacted the company and spoke with Jennifer. I asked for the out the door price of the vehicle. She provided it immediately. Without hesitation, I set up a test drive for Saturday morning, they were there bright and early kudos to them for those 2 things . we took the vehicle for test drive. My only issue with the test drive. They have Approximately. a 2 mile radius. Where you can drive the vehicle per their insurance regulations, which did not allow me to take the vehicle on the highway. It is important to drive a vehicle at highway speed to see if there are any issues with the drive.Train also to see how the motor and transmission will act under normal conditions. In fairness, Jennifer did say she could drive the vehicle on the highway. I'll explore this option when I return from my second visit to perform a mechanical inspection with a nearby mechanic once I set up a date so far, good experience. read more

Don't walk away from this car lot, RUN. This was hands down the worst auto transaction I have ever had. I buy cars all the time and this place has no clue. Non-existent communication, misrepresentation, taking almost four months to deliver my title documents, this place is a joke. Emails bounced back. I've filed a complaint with the Georgia auto dealer licensing but don't expect any help there. What a complete terrible transaction. read less read more

Everything negative you've read is true. I wasn't able to purchase a vehicle although I tried. They jacked up the price 700.00 during negotiations to purchase the vehicle. My initial sales person quit and Lyndsey her replacement didn't provide that warm fuzzy feeling. The dealership overall left much to be desired. I cannot recommend buying a vehicle here!! read more

You will have a good experience buying a vehicle at Carma, but if said vehicle had complications the experience will be drastically different. 6 weeks and 1,200 miles later the vehicle had broken down, over heated, had a cracked radiator, vibrates at certain mileages needs sparks plugs, and coils. The dealership covered the radiator, but nothing else. The will answer the phone immediately when you are trying to purchase, but when you are calling back with a problem it is a nightmare-- days elapse with no communication, entire days of no one answering the phone, calling you back, or doing what they said they are going to do. I called them several times and was only able to get through after blocking my number. I am big on customer service and I am grossly displeased with my overall experience. What happened after I purchased the vehicle car outweighed the smiles and faux attentiveness. Entire when no one answers the call at a dealership--does that sound reasonable? Is this a coincidence--maybe one time, but several times is a pattern and I expressed this to you so this should come as no surprise. At no time did anyone from Carma ever call me about anything. I have been called back, but it has always been me calling to get information. You did text me at 9:21 yesterday morning, and I responded at 9:24 asking you for more clarity and asking you to call me. You didn't reply or call back. I called at 10:50: no answer, 12:18: no answer, and then blocked my number and called at 1:27 before getting an answer. My point is that I was more than patient and the communication was poor. I expressed to you my concerns about protocols or lack thereof, for example the check whine light was in when I brought the car. I spoke to you 4 days later and you reported that the warranty company wanted proof of the code but the check engine light had since went off. I'm no mechanic but if you sale cars with a limit warranty and you know that the warranty company requires proof then documenting the code should be a priority. That lack of process waisted time. You suggested that I could come get it and drive around to get the check engine light to come back on. I declined. I feel that Carma should have at least offered a percentage off of the service since clearly you sold it this way. That would have been the brand-foward approach. Customer should have a positive experience during and after, because everything matters when you care about your brand. I stand firm on the fact that it has been very difficult to get clarity from Carma after buying a car here. You said that you apologize if my experience was less than my standard, but I ask what is the Carma standard? If you think that I recieved quality customer service through this process (after purchase) than the problem is much bigger than raw truth can rectify. read more

I am finally done with this ongoing, horrendous experience with Carma Automotive. I attempted to get resolution on two issues I've had since my purchase on 11/12/2022. Firstly, I received a faulty key-fob and could not access my vehicle by using the key-fob because it did not work immediately after purchasing my car; therefore, I had to access the car manually. I tried countless times to get this resolved by even bringing the car back to Duluth from McDonough, just to get there and literally wasted gas and my time! Then after having wasted my time, I was lied to and told they were going to send a technician to me since I came there and got no resolution. The lie detector determined this was a LIE!!! Secondly, I received the title to this vehicle by mail, even though I had a check and full instructions from my financial institution as to how to list them as a lien holder. However, Marvin, the salesperson and the title clerk obviously did not or could not read the very clear instructions as the title listed no lien holder and was solely in my name. This means that this had to be rectified. I called and requested to speak with the Title department, and "Shelia" answered and sounded as though she was working from a tunnel, I could barely hear her and she said she'd call me back. Which she never did. I called the location AGAIN and asked for the Manager. I was told that David Love was unavailable but would call me back. He did call me back with a heap of lies and promises to get my title situation and key fob taken care of; however, as stated, LIES!!!! I finally spoke with a delightful young lady - Chelsea after calling David Love back multiple times, without a response. I explained the situation to Chelsea, she told me she would speak with Jennifer, the title dept. MGR and David and that someone would be in contact. Jennifer did call me back, and told me that in order to get the title issue resolved, I had to bring the title to her, sign an affidavit and she'd send it to the state to get it resolved. Chelsea also coordinated for me to get my fob repaired when I came to bring the title and sign the affidavit. Upon arriving, I did meet the lovely Chelsea and she had the paperwork ready for me to sign and she made Marvin aware I was there to get my fob repaired. Tell me WHY, even though this was now January, Marvin finally did some checking and found the second fob to my car - even though when I bought it, he told me there was no second fob. I have literally been driving my car, having to manually open the doors and they had a second key all along! I was so angry, I could not even look at Marvin, nor say a word to him. I bet he could not wait for me to get out of there as the tension was sooooo thick! Oh, but it's not over. Mid-February, I get another letter from my financial institution making me aware that they still have yet to receive proof that they're listed as a lien holder. So, what do I do, I called the title dept., and spoke to Sheila in the tunnel again. She had no clue of what I was saying, so I asked to speak with Jennifer. Jennifer and I connect and she assures me it was sent to the state and that she'd call for an update and call me back.....of course, that didn't happen! This goes on for another 3-4 weeks, I called and got no response. Finally, I call back and spoke to Shelia in the tunnel and she tells me that she'll look at USPS to check the tracking number to see when it was delivered. I asked for the tracking number too. I looked it up, and low and behold, it's still "en route". I called USPS and they told me the sender put an incomplete address on there so it was not delivered. So now, they can't even fill out an address correctly...OMG!!!! I called and emailed Jennifer to make her aware, again, she said she'll call me back. Never happened!!! I finally called my local tag office and they instruct me on getting this resolved. I did that on March 27, 2023 and low and behold, my financial institution emailed me to make me aware it is resolved....only 5-MONTHS LATER!!! When I say, I will NEVER-EVER-EVER-EVER, go in the direction of Carma, trust and believe it. Thank you, Chelsea, for being a professional who does what you say you are going to do. David Love, Jennifer Zamarripa, and Marvin the salesman, you all are not ethical people who do right by your customers! Poor, poor, customer service, David Love, Jennifer Zamarripa, and Marvin the salesman!!!! read more

We purchased a car from Carma Automotive Group in October of 2024. They have not provided the title. The car can not be registered. Worst experience that I have EVER had with a car dealership. BUYER BEWARE!!! read more

Carma automotive group in Duluth Georgia stole $4500 from me. I paid it to them for a down payment on a 2008 Porsche Cayman S and they sold the car to someone else without returning my $4500 down payment back to me. They were unreachable on the phone and did not try to get back with me and resolve the issue. These guys are criminal and terrible people, I will press charges to the full extent of the law and do everything I can to shut their business down completely. This business would be terrible for anyone to encounter. Please do not ever consider doing business there. Help me get them shut down. Let's stop these criminals from ever operating again. Sincerely, John White read more

Carma Automotive Group - Car Dealers Near Me - Duluth, Georgia

Terrible experience here. Truck arrived & after driving a few minutes , all sorts of alerts came up, headlight didn't work, so many issues... we had to spend 40 %. cost of vehicle at mechanics just to get it working properly!? I do NOT suggest getting a car here! Staff is not helpful once car is bought, the problem is yours! read more

Went there 3 years ago and tried a car that was in terrible shape, did not drive more than 2 minutes before to give it back, Went today for another car, set an appointment at 11:30, no car in sight at 12:00. Many excuses, promises the car is almost there several time, one time that the stop light is particularly long, surprised they did not use Covid as excuse actually. Not really serious place so I would not expect a professional work either. read more

I am finally done with this ongoing, horrendous experience with Carma Automotive. I attempted to get resolution on two issues I've had since my purchase on 11/12/2022. Firstly, I received a faulty key-fob and could not access my vehicle by using the key-fob because it did not work immediately after purchasing my car; therefore, I had to access the car manually. I tried countless times to get this resolved by even bringing the car back to Duluth from McDonough, just to get there and literally wasted gas and my time! Then after having wasted my time, I was lied to and told they were going to send a technician to me since I came there and got no resolution. The lie detector determined this was a LIE!!! Secondly, I received the title to this vehicle by mail, even though I had a check and full instructions from my financial institution as to how to list them as a lien holder. However, Marvin, the salesperson and the title clerk obviously did not or could not read the very clear instructions as the title listed no lien holder and was solely in my name. This means that this had to be rectified. I called and requested to speak with the Title department, and "Shelia" answered and sounded as though she was working from a tunnel, I could barely hear her and she said she'd call me back. Which she never did. I called the location AGAIN and asked for the Manager. I was told that David Love was unavailable but would call me back. He did call me back with a heap of lies and promises to get my title situation and key fob taken care of; however, as stated, LIES!!!! I finally spoke with a delightful young lady - Chelsea after calling David Love back multiple times, without a response. I explained the situation to Chelsea, she told me she would speak with Jennifer, the title dept. MGR and David and that someone would be in contact. Jennifer did call me back, and told me that in order to get the title issue resolved, I had to bring the title to her, sign an affidavit and she'd send it to the state to get it resolved. Chelsea also coordinated for me to get my fob repaired when I came to bring the title and sign the affidavit. Upon arriving, I did meet the lovely Chelsea and she had the paperwork ready for me to sign and she made Marvin aware I was there to get my fob repaired. Tell me WHY, even though this was now January, Marvin finally did some checking and found the second fob to my car - even though when I bought it, he told me there was no second fob. I have literally been driving my car, having to manually open the doors and they had a second key all along! I was so angry, I could not even look at Marvin, nor say a word to him. I bet he could not wait for me to get out of there as the tension was sooooo thick! Oh, but it's not over. Mid-February, I get another letter from my financial institution making me aware that they still have yet to receive proof that they're listed as a lien holder. So, what do I do, I called the title dept., and spoke to Sheila in the tunnel again. She had no clue of what I was saying, so I asked to speak with Jennifer. Jennifer and I connect and she assures me it was sent to the state and that she'd call for an update and call me back.....of course, that didn't happen! This goes on for another 3-4 weeks, I called and got no response. Finally, I call back and spoke to Shelia in the tunnel and she tells me that she'll look at USPS to check the tracking number to see when it was delivered. I asked for the tracking number too. I looked it up, and low and behold, it's still "en route". I called USPS and they told me the sender put an incomplete address on there so it was not delivered. So now, they can't even fill out an address correctly...OMG!!!! I called and emailed Jennifer to make her aware, again, she said she'll call me back. Never happened!!! I finally called my local tag office and they instruct me on getting this resolved. I did that on March 27, 2023 and low and behold, my financial institution emailed me to make me aware it is resolved....only 5-MONTHS LATER!!! When I say, I will NEVER-EVER-EVER-EVER, go in the direction of Carma, trust and believe it. Thank you, Chelsea, for being a professional who does what you say you are going to do. David Love, Jennifer Zamarripa, and Marvin the salesman, you all are not ethical people who do right by your customers! Poor, poor, customer service, David Love, Jennifer Zamarripa, and Marvin the salesman!!!!! read more

Fuck this place. Hope it burns with all the cars so it can explode in their face. I removed my previous review just cause they told me to bring my car back to take a look at the subframe damage, which they did take a look at but that shit took hours just to "look at it". Had me sitting there for 3 hours. Then they said they would call me for a quote.. like what? Y'all couldn't tell me right then and there a quote? Wasted my fucking time. Can't believe they sold me a car with subframe damage. Expected them to give me a discounted price from their mechanic since i had bought the car with no warranty, but they wasted my fucken time. The manager look dumb as hell. Hank look dumb as hell selling cars that he don't know nothing about. read more

Carma Automotive Group - Bent subframe shown to me at the tire shop! - Car Dealers Near Me - Duluth, Georgia

(BAD EXPEREINCE BUYING A CAR WITH THEM) DO NOT BUY A CAR FROM HERE ALSO THEY ARE NOT CREDITED BY THE BETTER BUSINESS BUREAU. I bought a 2013 2D white Jeep Wrangler from them back in February 2023 and I had a very unprofessional experience. The car gave me issues including the staff at the dealership and along with the Duluth Auto Service & Import that they work with to fix cars. Duluth Auto Service was supposed to do a proper tune-up to my car because the car was having issues after I bought it and then they "attempted" to fix the issue but all they did was create another issues and the dealership kept saying it was the battery and it was not the battery that was making the car shall so much. They were trying to avoid the bigger issue. I took my car to an actual professional JEEP Dealership and they found that this dealership (Carma), that I bought the car from, prepared my tune up wrong and they did nothing to try to help me in this situation. I was out of a car for 3 weeks because of this unprofessional rude business and I am still under warranty. I had to pay for the tune up because the bosses refused to help me and pay for this considering I was still under warranty. If you are looking for a car, GO TO A REAL DEALERSHIP LIKE THE JEEP DEALERSHIP, THAT ACTUALLY FIXED ME CAR, AND THEY WILL SALE YOU GOOD CARS AND GREAT CUSTOMER SERVICE THAT WONT HAVE YOU END UP THIS SITUATION. read more

Carma Automotive Group - Car Dealers Near Me - Duluth, Georgia

I had an excellent experience buying from this company, and Christie (spelling?) was particularly friendly and accommodating. I purchased a 2017 Camry hybrid with 6000 miles on it, and have noticed 0 issues with it over the course of the past month since purchased. They took a 2010 dodge Dakota as trade in ($800) , despite it not being able to drive and a potential transmission out. Overall would recommend and purchase from this company again. read more

This place is the prime example why people opt to go to bigger more credible car lots. This place is a joke the professionalism and integrity is out the question if you choose to come here. I don't know what the heck I was thinking I know better. I happen to see a beautiful car I wanted and I guess I put blinders on knowing these particular car lots are full of crap. I purchased the car for 30plus no problem it's well worth it. They are supposed to handle tax, title, and license. Tell me why I purchased the car in September here it is going into December and I'm getting the run around. They want to blame it on my bank whom I have purchased multiple cars from never had a problem. I call they lie on employees that no longer work there or I'm on hold forever. I was told and promised my plate would be here today 11/29. I drive all the way out here get at the light to turn in. I get a call my plate want be available until Friday. No courtesy call or anything I drive all the way out here on a promise/lie. Morale of the story stay away from places like, this save yourself a bunch of unnecessary stress YOU HAVE BEEN WARNED!!! Update it's Friday I have not heard anything from them all day. I call the number of said person who is to bring my plate, this person begins to lie and tell me some crap they went to register my car and I had no insurance???? I'm like what are you serious why wasn't I contacted?? I could easily sent my issue verification. No worries you will see this dealership on the news soon hopefully I'm able to shut it down completely!!!!! This is ridiculous I think they sold me a car they are unable to register it's going to all come out soon!!!! read more

They are not even able to complete simple tasks, such as mailing paperwork to the NC DMV, and providing a tracking number in a timely manner. read more

I am writing this review based on a sales person who works at this location. I haven't had the car long enough to post to review, but I will be doing so within the next month. This review is based on this one sales person who goes by the name of Brad. I would like to take this opportunity to express the experience that I had while buying a car from Brad at Carma Auto Group in Duluth Georgia. I bought a car without seeing the car in person. Brad made my car buying experience delightful. Brad never pressured me to buy this car in any way. He was there no matter how many times that I called or messaged him. When I couldn't get through to the manager, Brad relayed all messages and took charge to make sure all my questions and concerns were met. I asked for a video session to the view the car and I wasn't expecting him to spend so much time videoing the car and even went beyond to show details like a cracked dash board. The car was in excellent condition other wise. The car arrived today from Georgia, and I was very satisfied with the looks and the feel of the drive. So far, after driving the car for about three hours oft and on there did not appear to be any mechanical issues or error codes. In a few weeks, I will be giving another update. I haven't had a chance to meet any other sales rep at this location, but I would highly recommend Brad. In the near future, I will also do a review on Carma Auto Group in Duluth GA. read more

Purchased a car with only 61K miles on it from Carma Automotive Group and it ran hot on the way home! The fans were not working to cool the engine. I called and spoke to Marvin and he guaranteed me a call back that day. He never called back and then I called for days leaving messages and no call back. Took the car to a shop and costs $967 to repair fans and radiator. ALSO told the catalytic converter is going out and that will be over $2000 to repair. They are just selling cars to people with no conscience. To be a good business man and have a future....do the right thing! Places like this will not last because they are just moving money for themselves. Checking into small claims court to see if we can sue. read more

My hunt for the right car lasted several months because the model I was chasing was relatively hard to find. Searching through Kelly Blue Book I found only two examples with the coveted S54 motor, both out of my budget. Several dealers. including Carma Automotive Group, had the car with the lesser S52. I chose the one from CAG and made arrangements to fly to Atlanta and drive the 1,100 miles home. Knowing it was a vintage car (1999) I knew there would be a few things that would need work, but it came as a Certified Pro-Owned with a token warranty and the assurance that many repairs had been completed. When I arrived home I took it in to my BMW mechanic. Within an hour I discovered the car was unsafe to drive. The tires had good tread, and looked brand new, but had been sitting on a shelf for a dozen years. All four tires had considerable age cracks and I was lucky to have driven the 1,100 miles at freeway speeds without incident. ( How Long Should a Set of Tires Last? (caranddriver.com) ) Additionally two struts were leaking and the axel bushing was torn, plus a number of smaller items. My repair estimate is around $9,000. On the plus side the body was in great condition and the motor seems healthy. Jennifer was pleasant and accommodating. Take your mechanic with you. read more

Terrible dealership! BUYER BEWARE! Read this before you purchase! I purchased a vehicle "AS IS". My salesmen, Steve Berhalter assured my wife and I the vehicle had "NEVER BEEN WRECKED". This was NOT TRUE! Attached are pictures of the vehicle condition when Carma Auto purchased it and prior to selling it to me. This information was withheld when we asked our salesman. I've since learned the Florida "AS IS" clause allows the salesman to knowingly withhold information about the car. A local Chrysler dealer has deemed my car as "UNSAFE" for passengers and the cost to correct over $8000. For now our salesman and Carma Auto can hide behind "AS IS". There will come a judgement day when hiding won't be possible! Bottom line: MAKE SURE TO GET ALL YOUR QUESTIONS DOCUMENTED AND BUY FROM A REPUTABLE DEALER! THIS IS A BAD DEALERSHIP!!!! read more

Carma Automotive Group - This is the condition of the vehicle our salesman knowingly withheld from us. - Car Dealers Near Me - Duluth, Georgia

These reviews cant be real except for the ones that had a bad experience because our family had the same. "Beware Consumers" Dont be fooled by the I'm an honest business man gimmick from Marvin. This is a lie. These cars look good on the outside but inside they are faulty. We were told the car we purchased for CASH was maintained and inspected/diagnosed and recorded on car fax. First week after purchase A/C went on the car he advised to bring it in for repair. 2nd week Mass air sensor went and engine light came on he said its under warranty bring it in. Returned to dealer and he said it was replaced but the engine light was still on. When asked why he said it needed an oil seperator and wanted to charge me because the warranty i purchased didnt cover the repair! Honest business dont sell junk cars and then ask customers to pay for it. Honest business men take accountability for bad business. So I took the car to auto zone to check the engine code and they said its the mass air filter again. When asked if it was replaced or not he said he didnt know then texted me back "we replaced it with a used part" but it's still the oil seperator. To cut it short.. i took to my own mechanic ive been using for 10 years." And paid for a full diagnostic And he advised $1200 in repairs. I had to call an attorney at this point for auto fraud. Marvin has been non responsive. Not a care in the world. You dont want these headaches trust me. Dont read the reviews get a pre inspection on the cars!!! read more

ENGINE BLEW ONLY 3 DAYS AFTER PURCHASE! Buyers beware!!! Purchased a car from Carma Automotive Group and three days after paying $10K cash, the engine throws a rod and blows two giant holes in the block. I wasn't offered nor requested an extended warranty, but surely a reputable business would help if their product completely blows up in only three days right? NOPE. Surely a good dealership wouldn't make money on a deal for a car that blows up on one of their customers days later right? YEP. It took 3 weeks to finally get them to offer to have their shop only provide discounted labor to replace the engine, but they never could tell me at what cost. Meanwhile we're out a car we just paid $10K for 3 weeks! Plus, I had a feeling they'd actually try to make money off my repair job. They never helped with ANY compensation, just an empty offer with no financial details to have their joke of a shop who clearly did a terrible job servicing my car for sale in the first place. After almost a month, I finally had to replace the engine at an expense of another $6K myself with someone reputable that actually knows what they're doing. This group got me... absolutely ripped me off, but no worries - Karma's a B! read more

bought a mercedes s550 and not even 24 hours after purchase it needed a new $800 thermostat that the warranty covered $200 lol shortly after needed a steering wheel and front tire sensor.. carma was slow w any type of returned call or contact i had to drive an hour plus just to say hello??? why haven't my calls been returned i just bought a vehicle and not even 24 hours later its makin a loud noise w a check engine light and was treated like a pawn therefore after one of the workers tried to be slick and say have a great day after the whole affair too do not purchase from carma!!!!!! read more

Worst experience in the WORLD. 1. Took them 3 months to send off the payoff amount to my previous BMW auto loan which dented my credit. 2. 5 days and 100 miles later, the check engine light comes on. I bring it to their 'in house' repair shop and they proceed to tell me I have $938 worth of damages to my engine. 3. The owner Greg wouldn't take my calls, AT ALL. Avoided me & gave me the run around for an entire month. 4. Shelby, his little finance manager is horrible as well. Always says she'll call back & doesn't. **Never purchase a car from this place. Find somewhere else with a better reputation. They could give a shit less about you, your credit or your car! read more

Sold me a lemon Mustang. Always in the shop. When I traded it in for bare minimum, we found out it was in an accident which they did not disclose. Were only willing to go past AS IS with warranties that made the car a bad, bad deal. Don't buy anything AS IS from these folks. If they were willing to use this to hide information like this from me, they'll do it to you. Learned my lesson about CarFax and AS IS. read more

Do Not Buy a car from Carma!!!! They are so dishonest and overpriced for the junk they sell. I gave them over a week to fix the oil leak that came with my 20000 dollar car and they never fixed it. I picked it up after they said they fixed it and there is oil splattered everywhere from the major oil leak. There is also a panel missing. Never trust anything they say. They will lie straight to your face. I asked them to bring the price down and they did by taking away the warranty. I caught it in time by asking questions not because they told me. They are so dishonest. Do Not Ever shop for a car here. On top of that the rental they put me in was so unsafe. The rear view mirror wasn't clear, it had electrical issues which had me driving with the windows down every time I had to turn on the lights because they wouldn't go up and the keyless battery was about to die. Shop Anywhere else! read more

Customer service oriented they care about the customer and it shows In there Dailey exchange from beginning to the end great job

David was very nice to work with and made sure there wasn't much hassle for me throughout the car buying experience. Happy that he was advocating on behalf of me, the buyer. read more

Absolutely horrible DO NOT BUY A VEHICLE HERE EVER- Bought a 2017 Ford Explorer from this dealership, this vehicle ended up having transmission problems right after we purchased the vehicle. Took the vehicle to the shop and they informed us the transmission problem had been there for a while and this dealership had sold us a vehicle that had the transmission issue previously and offered to do absolutely nothing about it. We also bought a warranty that the dealership said would pay for the repairs, the warranty company ended up denying the claim and again this dealership offers no help and denied buying the vehicle back . Never buy a vehicle here untrustworthy and horrible dealership. read more