Placed an order through the drive through for a Waffle Fry, and 3 Cali Double Cheeseburgers. I asked for a receipt at the window. And was told to park out front. The employee rushed out with a bag and it seemed quick since they were 'making our food fresh' so I checked the bag. Singles. Brought the bag back in and the employee said we made singles! And presented us with a box with 3 patties to 'build our own'. I handed it back and asked they make it correctly. Waited for the correction and before leaving, checked again. SINGLES, all 3 of them... if you've got time, kill it here. read more

This place does not deserve a star. Ordered online and arrived about 10 mins. later. Had to tell server 3 times who I was. Still waiting after 10 mins. Another server came and said, you ordered iced coffee. We don't have that. Told the server 3 times to look at my order on the board. Took her four tries to realize I ordered a different drink. OMG. The man standing next to me was shaking his head. Food was oddly very cold. Ordered 9 piece poppers.... only got 6. Three poppers were hollow. And no dipping sauce. Vanilla shake was all milk. No ice cream. Never ever will I go back for food but will be asking for my money back. read more

Great lettuce wraps. Good serve and the hamburgers are spot on. Nice drive through. Easy access.

Burger choices are good. It's not my first choice for fast food. I have visited about 3 times. No issues, but there's nothing to brag about, either. I am not as big a fan as I was of Hardee's back East. Easy access. Ample parking. read more

Carl's Jr - Fast Food Near Me - Bremerton, Washington

Great people, horribly ran store, family of fly's greet you when you walk in, swarming the drink station, and live comfortably.

Customer service is terrible!! Ordered a single meal sat there for 20 minutes mind you they were not busy!! Watched at least 10 cars go through drive thru, a couple with kids come in after me and got their order! Finally went up and got my money back! Won't ever go back! I wouldn't even give them a 1 star but have to give star to review! Need - stars read more

Went through drive through was told told to wait out front for order never revived order after waiting 15 minutes requested a refund they refused which is unacceptable I'll never be back read more

It took forever to get my order for my daughter, then the California Cheeseburger made my daughter sick. More disappointing than that, when I contacted the corporate office, I got the standard we will look into, and then nothing. read more

Date night with a late night snack for us ! I am 13 weeks pregnant with baby #3 I'm a huge health nut but love my cheat days . Jalapeños poppers are hot ! I am not sure what was in them but I def needed ranch for each bite ! I also enjoyed a shake . Hubs got a #3 combo and Diet Coke . The gal was super nice and quick she definitely ran her team well she was correcting someone on making sure the fries weren't just thrown in there and to properly present the meal. I respect her highly since she takes pride in the food that's going out of her establishment! We went on 4/10 at 9pm . Thanks for the quick service , correct food , and kind personality! read more

This morning, I waited to go till AFTER 6am. They were open, an apparently two employees on duty. Ordered the Grilled Cheese Breakfast Sandwich Combo. First...they were OUT of Sour Dough bread. Oh FFS! All right make it on a bun. The hash browns are way under cooked, and the sandwich looks as if someone had sat on it! Mashed, and crumpled, and looking a lot like an afterthought. WTH??? YOU GUYS JUST OPENED! This sandwich should look GORGEOUS! It also had a paltry 3 tiny pieces of BACON in place of the Sausage Patty, that they advertise! WTAF DUDES?? This place sucks even WORSE than Jack in the Box. GO SOMEPLACE ELSE FOR BREAKFAST!!! I surely will never go here again! Lazy, unhelpful, ignorant, and unengaged employees who clearly don't give a damn about the store or the customers. The only reason I went back was to see if I could possibly get an edible breakfast without grief! Alas, no! NOT HERE! Why in heaven's name is the store even here, and why are you even open?? read more

If you are driving through, skip this one and just continue to Gig Harbor. It's not worth the risk. Pro Tips: 1) DO NOT LEAVE THE WINDOW WITHOUT CHECKING YOUR ORDER! 2) DEMAND A RECEIPT! 3) DO NOT HESITATE TO ASK FOR NAPKINS, WHICH THEY ARE TOO CHEAP TO PUT IN BY DEFAULT! 4) TRUST THAT NO MANAGEMENT WILL BE PRESENT TO HANDLE A REFUND REQUEST OR COMPLAINT AT THE TIME YOU ARE THERE. OTHERWISE: BE PREPARED FOR FRUSTRATION. YOU WIL HAVE TO DRIVE THROUGH AGAIN TO GET YOUR BOTCHED ORDER CORRECTED!! YMBFKM... My family loves this food, but for 3 of the last 5 visits, their staff have screwed up my order (missing or incorrect sandwiches each time). I'm sick and tired of driving across town, just to give up my sandwich to one of my kids because the what was put In the bag was wrong or just missing. Apparently, I'm a fool for wanting to trust more than once that they can complete an order correctly. I've never had so many problems with a Carl's Jr. as I have had with this one... and I grew up on CJs in California. These guys really do not seem to know what they are doing. The are doing absolutely nothing good for the brand, IMO. read more

I been wanting to check this place out since opening a while back. I finally have the chance to test it out. Carl's Jr always been one of my favorite fast food chain. They are two stories building, it pretty big for a fast food restaurant. It's wasn't very busy when I got in there. Took me to while to order what I want. I really liked their "All Star Meal" a very reasonable price. I ordered one of their of their value deal and couple other burgers. I got my order delivered to my table pretty fast. I liked their waffle fries a lot. Well seasoned, not over fried or anything. Their burgers tasted decent, but hope it was a little warmer or hotter on the patties. It was a little cold. Overall, everyday was great, service was decent too. read more

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We waited a long time for this place to open and decided to go ahead and try it today for the first time after it is been open for about a month and a half to two months. First impressions is the location is not very good for traffic purposes. Yes they went out of their way to post signs to not block the driveways but still people don't care and they block the driveway into the place and it's not very conducive to good parking. After we placed our order we stood back to wait and noticed several employees coming off their shift and they went up to order food and they were served immediately we also watched as Car after Car went through the drive up. After waiting 20 minutes young girl behind the counter looked over and asked what number were we after letting her know what her number was she said oh OK let me check. Finally after waiting another 10 minutes we were given our food. The quality of the food was pretty subpar compared to the other location that this owner has in Gig Harbor. The burgers were OK the fish sandwich was good except for the tartar sauce which had a very sour almost bitter taste to it I think the sandwich would be better without the tartar sauce. The fries were OK however I think for the price that we paid the quality of the meal should've been much better. I would have to say that the restaurant in Gig Harbor fire exceeds this one in so many ways. I know I won't be back to this one but I will go to the one in Gig Harbor. read more

This was my first time eating here in 7 years and I enjoyed it. The fries reminded me of the ones they have at Wendy's and the burger tasted like the ones at Burger King but better. If I get another chance to eat here I would. read more

It was a good experience, I've been there before usually once a month for breakfast and it's always good and affordable. This morning the girl at the drive up window was exceptionally friendly and cheerful which I really enjoy. My only comment is the menu board is sometimes fogged up and illegible so I can't read what's available especially in the morning but that's not a problem as I get the same thing anyway lol Thank You read more

Went to the Gig Harbor location drive thru, ordered the famous star cheeseburger with onion rings. The burger was good as expected. The onion rings were burnt, the worst I have ever had. It was as though they use the drive thru to dispose of garbage. If it been noticed before returning to the freeway I would have returned to the store. Time was also a reason for not going back. read more

Carl's Jr on Kitsap way, needs to have the health department visit them. 12 pm Sunday: Stopped by on a long drive to Port Angeles to grab a bite to eat on the road because we wouldn't be back until 3 or 4. We ordered a couple cheeseburgers not fries no drinks nothing else. Food cold, I mean so cold it was as if the patty was as if it was just pulled out of a cooler and put in a bag and handed to us. If the burger was cooked to or being held to the proper temperature it would not be cold to the touch. This is unacceptable, for a multitude of reasons but mostly because serving food that's stored and kept at improper temperatures can lead to bacteria growth and food poisoning and no body wants that. 12:30 my friend in the passenger seat calmly calls and request a to speak to the manager, explains to her the situation and lets her know this is not okay. Manager apologizes and offers to remake our food, awesome! Except we were on a time schedule and didn't know about the food issue until we were basically to Silverdale on the highway. She told us that's okay, stop back by when you get back to town let them know you talked to me and they will remake your order. Cool, super nice manager, pleasant and solved the issue. I don't want to hear anyone be rude and say "well you should have checked the order before leaving" sorry bud, but NO. Restaurants should be serving food at the proper temperature. Approximately 3:30 pm Sunday we pull back onto Kitsap way after driving back from PA to pick up a family member and stopped back buy to get our fixed order. Workers were kind and apologetic for the mistake. Super cool thank you for the wonderful service and smiles! Got our replacement order and everything felt warm from the outside. And after being in the car for nearly 4 hours we just wanted to get home and get the rest of our day completed. So off we drove, everything felt fine so we figured cool not a problem. 3:40 pm Sunday, pull into the driveway all get out and head inside. And we unwrap our burgers. So while the outside was warm to the touch, the middle of the burger was cold to the touch, at most maybe luke warm like it was sitting out on the counter. If the burger was being held to the proper temperature it would not be cold to the touch. At this point I'm fed up, not only is this absolutely not okay, but twice in a row? As a person preparing orders you know if the food you are handling out is the proper temperature or not. Or at lease you should if you have a food handlers permit allowing you to serve food to people. This should have never happened in the first place, let alone two times. Not only am I writing a review here, I am posting it other places as well. And I definitely will not be returning to Carl's Jr on Kitsap way in Bremerton. I'd like to avoid getting food poisoning, thanks. read more

Their hours say they close at midnight, but apparently what they really mean is "whenever the employees working decide to close" I got there at a quarter til and they were closed, saw an employee outside and tried to ask him about it and he blew me off. read more

Not a new Carl's Jr. customer. This place is obviously still learning the ropes. Cashier took our order wrong twice which resulted us paying three times. Be concise and ask to have your order repeated or you'll be headed back to the counter to fix it. Thankfully we weren't in the drive thru, that would have been disastrous as it was my kids' food. Three stars for fast service receiving food and the fact it's good. FYI, as of today (6/26/19) they do NOT have the Mocha Shake or by the looks of it, the cold brew. Hopefully that changes soon. read more

I would give this place negative stars if I could. They have a bit of a hair problem with their burritos, and it's really disgusting. I went there earlier this morning and ordered a load breakfast burrito and checked the burrito to find a hair in my burrito. So I went back and let the store I got it from know and they apologized and remade my order. I had a feeling that I should check the second one they made me just find another hair in the burrito that they remade for me. I was so disgusted that I lost my appetite. read more

Carl's Jr - The second breakfast burrito - Fast Food Near Me - Bremerton, Washington

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I've been a few times, even during busy lunch time hours and the service has always been very good. The cashiers are friendly and the food is hot and fresh as usual. Lobby has always been spotless and men's bathroom is clean(code required) read more

Carl's Jr - view from 2nd floor. - Fast Food Near Me - Bremerton, Washington

Carl's Jr. has been a favorite fast food restaurant for me since I was a teenager. Unfortunately, this location doesn't live up to any of the other locations I have been to. Perhaps it's because the staff is new... I don't know. Problems I see: - Room for seating but not enough seating - They have a big military mural but no military (or senior) discounts - My food wasn't prepared correctly. The bacon wasn't cooked all the way on my Western Bacon Cheeseburger and the BBQ sauce tasted like it was cut with ketchup. Overall, everyone in my party said the food tasted bland. It was weird! - They had a ton of employees working, but only one register open so it took a long time to order And the overall look of the restaurant looked like it had been done on the cheap. For example, no napkin holders in the seating area upstairs (so don't forget to grab some downstairs!), and you look directly at the metal garbage cans in the eating areas. It looks like they just forgot to build the surrounds. Kinda gross to look at the tossed food while you eat. The only positive was the views from upstairs was nice... but not nice enough for any of us to go back. read more

Foods always good, just wish they would put my damn sauce in the bag that I ordered. Unfortunately this is the 4th time I've had this specific CJ's delivered and no sauce. Bone dry burger it is... read more

Not sure why people hate on this location so much, I went there on a limb for quick food and hadn't seen a Carl's Jr. in years, I received very good service and my order came out correctly. I got 3 chicken sandwiches and some fries, along with a cheeseburger for the kids. They also gave us plenty of extra sauce for the side. It's fast food so for my expectations of fast food I give it a 5 star review. read more

$12 for a burger,fries and a drink and all 3 sucked asshole!!! Cold fries, messy burger and minimal ice. Do not go here!!!

Jolly Good Show! We drove by to try out this Carl's Jr location and I have to say, ABSOLUTELY SMASHING!! The food was so good that it made me jump up in my British heals and made me say, "Oh! What a smashing establishment! Jolly Good Show good people!!" The burger I got was so marvelous, so mouth watering, that I practically ate the whole thing in 30 seconds. Well actually no... if I did that you would see a poor British chap on the floor unable to tally away. Fries were great in their own way, especially when you dip them in that amazing honey mustard of yours. Now I know everyone here is wondering why I only have 4 stars instead of a smashing 5. Well, when we came there, we didn't necessarily order that burger, the poor old chap must have been confused when he gave us our order. Gonna tell you that you need to aid the old timer if I wanna be honest. Other than that, good luck my amazing friends. Jolly Amazing Show!!! read more

Called 5 times, no one answered, to find out what time breakfast ended as my family and I were going to swing by on the way to the airport. I called the Gig harbor location and they stop at 11:00am so I had to assume this location did too because no one would answer the phone!!!! Got to the drive thru at 10:37am only to find out they end at 10:30. Wouldn't have been that big a deal but now we were stuck sitting in their SLOW drive thru because a car was behind us. This all could have been avoided if they at least had a voice message when people call that states their breakfast and lunch/dinner hours or just ANSWER THE PHONE!! read more

This location gets one star until I'm contacted by management. This is the second time I've paid for items that didn't make it in the bag. This time, they ran back out with my fries that they forgot, still missing a burger. read more

Every single time I go there they mess up my sandwich- what is so difficult about no ketchup?

This location took 27 minutes to make 3 breakfast items.. absolutely unacceptable for fast food, I was parked outside along with 5 other cars.. while they continued to send people to the parking lot to wait. No apology was given by staff for the wait, or quality of food... this place needs serious management renovations read more

Carl's Jr - Hash browns were thrown into bag upside down? - Fast Food Near Me - Bremerton, Washington

Don't go here if you are in a rush, want hot food or quality service. Waited in drive thru for 5 minutes just to place the order and then for another 5-10 at the window. Got a bacon egg and cheese biscuit that consisted of a cold egg and hard/chewy biscuit. The writing on the speaker says it all. read more

Carl's Jr - Fast Food Near Me - Bremerton, Washington

I like Carl's Jr's food a lot, and I've always been impressed by the service at the Gig Harbor branch, so I've been waiting for this new one to open in Bremerton. Unfortunately, the potential good food here at the Bremerton branch is ruined by the slow employees who make mistakes repeatedly -- tell them you don't want cheese on your burger, and they will waste your time by having to make the burger 3 times before they get it right, and you having to tell the grill person directly exactly how you want your food. Why this information does not get accurately and efficiently transferred from the order taker to the cook is beyond me. Most likely it's because this branch hired workers suffering from ADD (thanks to smartphones), apathy, low IQ, or all of the above. read more

This Carl's has a much hipper feel to it and the staff was great. During a trip to the naval undersea warfare museum in Keyport, we dropped by for a quick lunch. The food was good and consistent with most Carl's. There were 2 things that motivates me to post a review. 1. The decoration and layout of this restaurant is not typical. It was decorations and photos showing off local history. It's also has a really high ceiling and has a second story. The second floor is a bit quieter and has a TV if you decide to watch a game or something. Definitely not a cookie cutters Carl's. 2. The staff was really nice. They took a little longer with our order (probably because of the beyond meat burger) but offered up free dessert unprompted. So thank you! So if you need a tasty burger from friendly staff in Kitsap, drop by this Carl's. read more

Not sure why all the negative reviews, I frequent this location often and the staff is always the most polite and helpful when I go. The drive-thru does take a little time to get through, but I've never had any issues with my order so I don't mind the wait. read more

This location needs help... I'm no stranger to Carls Jr, I love their food, but I'm not sure what was happening at this location. Their clean and spacious establishment was not busy at all the night we dined in. I was not at all bothered with the cashier who seemed to be going through a learning curve because we've all been there at some point. I could tell she had little to no experience because she was very slow on the register, asked us many times to repeat ourselves and asked her co-worker for a lot of help, but this is just an observation. My irritation came when they brought us our order...the cashier brought it to us but later we've noticed our chicken strips never came with the rest of our food. So I went back to the counter and asked about it and a gal apologized saying they messed up the last batch and had a new one going in and it would be brought to us when it was done - but no one felt the need to inform us about this. Alright, no big deal. We rather not get salmonella. KEEP READING... We finished our meal a good half an hour later (we take our time eating) and the chicken strips still hadn't arrived. I went back to the counter and the girl who told me the last batch was screwed up was nowhere in sight. She had left for the night and did not tell anyone that we were still waiting for the strips. We already finished the food that made it to us and at this point we don't want the strips so I told a new face upfront what happened and asked if we could just get refunded for the strips (because we were no longer hungry) and she's like "No, no. We have some that are ready to go. I am so sorry! Would you like some cookies?" I told her no, I did not want any cookies or the strips. I'm not going to eat either of them because I was already full from waiting around for the strips. She threw the strips into the bag along with three cookies and ignored my request for my money back. Needless to say, I would rather drive out to Gig Harbor and eat at that Carls Jr. read more

11:00pm placed drive thru order. Small fries, burger . That's it. 11:30 pm still in drive thru waiting for my burger with 3 cars in front of me. We all left an drive straoght to Jack n the Box. read more

What a dump! I have already been refunded twice. Once for getting the wrong order and second for Burt food. I will never buy from Carl's Jr. again. Nothing like the Carl's Jr. in gig harbor or the ones in California. 2 thumbs down. read more

I've been here 3-4 times and I've never had a good experience they always forget things in my order and I have to drive back.

I love going to Carl's Jr. for the Famous Star. Requested for vegan and not only did they remove the cheese and mayo, they also changed the bun. Cashier was friendly and got my order out pretty quick finding my vegan sandwich still very warm. read more

As soon as Carl's Jr. started serving the impossible burger, we made it a frequent spot for dinner. Typically, we go to the one in Gig Harbor. But since this one is now closer to us, we started going here. Unfortunately, this location still has tons it needs to improve on. 1. It is freezing in the building. Even the employees working have their coats on. Not sure if it's how they built it/the concrete floors but my food and my toes turned to ice in the 10 minutes I was eating. Owner might want to think about actually spending a few bucks on some heat. 2. It took 15 minutes to get my food. The lobby was not busy. Which is fine, I don't mind waiting, but the food was only slightly warm when I received it. This has happened every time we have been here. I understand being busy, probably more than most, but it always feels as though it's not how long it takes for them to make the food, but how long it takes for someone to hand it to you. 3. While we were sitting and eating, not one, not two, but FOUR different orders were brought back to the front counter for being wrong. That's a TON of wasted food. Just in the 30 min I was there. The employees are friendly enough, most are young, seem extremely hard working and pleasant, but they might want to think about additional training to tighten up the service. For now, I think I'll prioritize going to the Gig Harbor location. read more