Went in to see George Carlino to get a crown on my molar (#13). He offered me a METAL TEMPORARY which I denied, but when I went in to get my "permanent" crown put in HE DRILLED INTO THE WRONG TOOTH WITHOUT NUMBING AND CHIPPED A HEALTHY TOOTH (#7). If you're not familiar, #13 is in the back #7 (fang tooth) is in the front... Very hard to mix up. He attempted NOT to use gloves when putting his fingers in my mouth to start so I (not a dentist) had to remind him to use gloves. When I (again not a dentist) informed him that I believed he is drilling into the wrong tooth he starred into my mouth cluelessly for about 45 seconds, chuckled, and stated "these mistakes happen" to which his assistant behind me then stated CLEAR AS DAY AND WITHIN STRONG EAR SHOT OF ME "I told you George, you had the crowns mixed up, I told you that this was not the correct crown & you didn't listen." My insurance company had to call him within a week of my botched crown appointment to get the work removed from my file so I could go to an actual dentist to get the correct work done and he couldn't even remember who I was let alone the work that was botched. He offered me a reimbursement for the co-pay via check in the mail (USPS) after I denied him the opportunity of "fixing" the now broken healthy tooth. Since he agreed to sending me the check I & my insurance company called him back roughly 5x within a 3 month span to remind him to send me my refund check of my co-pay and to remove the work that was "done" to which after 3 months he finally did. This guy is an absolute joke to work with, he has zero idea what he is doing and CLEARLY needs to be retired from dental work before he harms other people. If you value your teeth or want any level of professionalism whatsoever, DO NOT EVER GO HERE. THIS MAN HAS ZERO IDEA WHAT HE IS DOING!!!! read more