I live out-of-state and needed to hire an attorney who specializes in Estate Planning in Columbus, OH. I found Ms. Jane Higgins Marx's name (Carlile Patchen & Murphy, LLP) in an attorney registry and scheduled a phone consultation.
During the consultation, she agreed to take my case and requested I send her several documents, including the entire copy of a trust. After she received my documents, I emailed her asking her rates, to which she responded. She also asked for my permission to phone the attorney of the defendant in this case.
After several weeks of no communication, I emailed her asking for an update and did not get a response. I waited another week, and decided to leave a voicemail with the same request for an update. Again, no response.
At that point, I wrote her a letter stating my frustration and disappointment in the total lack of communication. In order to be fair to her, I gave her several weeks to respond to my letter before I left this review. After not receiving a response to my letter, I decided to submit this review.
I feel I was essentially "ghosted." At the bare minimum, I should have been contacted, even if it was to tell me she was too busy, or that she decided not to take my case. My case is time-sensitive, and I basically wasted four weeks that I could have been working with another attorney.
In addition, because she never communicated back about whether she called the defendant's attorney or not, my case could now be negatively impacted. If she did, in fact, speak with the other attorney, that attorney has now been informed that I've hired an attorney, and they now have weeks to prepare, which now puts my case at a disadvantage.
At the very least, her failure to communicate with me demonstrates a lack of integrity and pride in her work and is all together unprofessional. read more