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Carley Gilbert E Dent

5.0 (2 reviews)

Services - Carley Gilbert E Dent

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

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Ratti Handa, DMD

Ratti Handa, DMD

(11 reviews)

Maybe back in the old days Dr Handa was good dental provider. But now she only cares about taking…read moreyour money and not actually providing full treatment for any of your sleep disordered issues. She will also sell you on classes or procedures that you may not need and then give you impartial treatment for procedures that you do need (and originally came to her for) so that she can keep charging you and keep you as a patient forever. She will charge you $400 (non-refundable) to even put you on the schedule to meet with her for the initial consultation. The first appointment is nothing other than her getting to know your story and then felt like a sales pitch without really dissecting into the main issues you came to her for. Then the second appointment is taking measurements, photos, x-rays, and to set you up with a wrist watch sleep study - which you should expect an even larger fee all together on this appointment. I came to her as she was considered a dentist trained in the "Zaghi" frenuloplasty technique. She did not do anything remotely close to the frenuloplasty. It was basically an hour appointment where she would spend most of the time doing neck stretches and leg stretches (which she said will help cause restrictive tongue tie fibers to come out more) and then slowly coming back to using the laser on my tongue tie. In the end, only a tiny incision was done yet still leaving my anterior tongue tie completely in-tact, when what I needed was a posterior tongue tie release. She also ended up using surgical glue to seal off the tiny gash that was made (instead of sutures, which is common to use for a complete release) which the glue ended up falling off after my first mouth rinse, revealing the incomplete release that Dr Handa had done. I could have excised the same amount of tissue that was released from this appointment by using my two finger nails. Literally nothing had changed about my tongue before and after - no extra mobility or muscular relief. Dr Handa then tried to sell me on her coaching classes that she insisted was necessary to complete the final steps of curing my tongue tie. She also tried to get me to see one of her own staff for myofunctional therapy when she knew I was already working with a myofunctional therapist! Sometimes she can just be too much of a hard sell that I don't think she even realizes it. These are just the one of many scenarios where she has pitched a sales to me, even if I am receiving the same treatment elsewhere. I won't mention all the cases as this post would be long winded. Dr Handa and I eventually sorted it out and agreed upon a refund for the "frenuloplasty" procedure I received, which I am at least appreciative for. But she did end up wasting a lot of my time, which I had used sick days at work and still a lot of money for the other diagnostics and stuff (which were paid from my flexible spending account - and I am not happy about that). (Picture is 1 day post-op of my frenuloplasty procedure with Dr Handa)

I am so disappointed. I really liked Dr. Handa. Unfortunately, I had a very negative experience…read morewith her staff. I received a bill in March for a crown that my insurance company had denied. When I contacted the office about it, I was informed that the office "always" appeals, but offered me no further details. I spoke with my insurance company and learned that the office had not appealed the denial despite receiving information about the appeals process in October and November of 2020. I placed multiple calls to the office, hoping for more information and to see if they would file an appeal (at my insurance company's suggestion). When I left a message with the office asking for a call back after learning this information, I never received a call back. If you value quality patient assistance, service, and communication, I would recommend a different office.

Carley Gilbert E Dent - generaldentistry - Updated May 2026

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