Dr. Rocio Jones is an angel. She is the best thing to happen to my son and I as far as finding a truly caring, knowledgeable, honest and ethical dentist. I went to a dentist before her, here in SCV that I will not name, with a modern dental office, "state of the art" everything and blah blah blah. I thought I was in good hands. When I first went there four years ago, everything seemed good, then as time went on, the dentist was rarely if ever around and all the assistants were doing the work and although we had appointments and arrived early, once we were "in the chair" we'd have to wait 30-40 minutes or more to be seen. Also, when my son and I would get our teeth cleaned and checked on very very consistent intervals, we "never" had cavities, and all was peachy. Yet I was in more pain than ever, my tooth sensitivity was through the roof and my teeth seemed to be falling apart. All that I would ever hear is "you need a crown"...."you need another crown"..."you need more crowns." How on earth was this happening? I knew something was not right. My son also had some tooth pain, especially after they did one cavity filling that broke within months of them doing it. I finally had enough, did research, saw that Dr. Jones had phenomenal reviews and went to her. I brought her all of my son's and my x-rays and files from the other place (which if you do not know, you have the legal right to ask for). My teeth were falling apart....the dentist I trusted was basically letting my teeth get so bad, that I would have NO choice but to get more root canals and crowns. The other dental office seemed to be totally allergic to performing fillings or any type of restorative treatment that required actual effort vs slapping on a crown. I told Dr. Jones that I could not eat cold, I could not eat hot, I could not eat any type of even remotely-hard foods, etc. Dr. Jones was so caring and I could see from her reactions that although she was very professional, she was appalled at what I was telling her. She told me that was no way to live, and she is 100% right. In the last 5 months since going to Dr. Jones, she has patiently and carefully done ELEVEN fillings/restorations on my teeth and ONE crown. She has also done SEVEN fillings on my son. Despite all of our attempts to care for our teeth, we had several cavities, yet somehow, the other dental office always said we had none! I am convinced that after fleecing me for THOUSANDS of dollars out of pocket that I had to put on credit to cover the costs for treatments that my dental insurance would not cover or I'd max out on, the other dental office just did NOT CARE. We were just another number, another dollar sign in a factory line. I feel like my son and I are finally in good hands with Dr. Jones. In the last 5 months, with all the work that Dr. Jones has done on my teeth, my life has changed. I do not think about what I'm going to drink or bite into before I do. I do not eat and cringe in pain while holding my jaw or cheeks. I do not avoid hot drinks or cold drinks. I cannot believe I lived that way and trusted someone that truly should be running a factory, not a dental practice. I took the time to write this detailed review because Dr. Jones is incredible. She is the most patient, most ethical, gentle and kind dentist. She is truly talented in restoring teeth and has so much experience that her work speaks for itself. Do not be fooled by "fancy" dental practices with shiny interior design and TV screens in every room. Look for someone who actually knows what they are doing, has extensive experience and holds themselves and their practice in the highest regard. Dr. Rocio Jones has changed my life. read more

First-time visit and I couldn't be more impressed! From the moment I walked in, the staff was warm, welcoming, and incredibly professional. They made me feel comfortable right away. Dr. Jones was absolutely fantastic, she was kind, patient, and extremely thorough. She took her time to explain everything clearly and answered all of my questions without ever making me feel rushed. It's rare to find a provider who genuinely cares and takes the time to ensure you understand your care plan. This was by far one of the best dental experiences I've had. I'm so glad I found this office, and I'll definitely be back! Highly recommend! read more

Amazing experience for my whole family. Dentist and front desk are extremely friendly and do a great job. Top quality.

I would highly recommend this dental office the staff is friendly and professional I went in with a chipped tooth Rocio m jones dentist is awesome explained everything I need done did a great job on the tooth it looks awesome I very happy with this dental office . read more

"Dr. Jones is an outstanding dentist whom I highly recommend. She is genuinely caring, knowledgeable, honest, and ethical. I always feel comfortable and confident in her care." read more

Great care, Dr Jones has never hurt me! Been coming here for 3 years! Highly recommended. read more

My son had his first appointment at this office, we came from another dental practice. The whole staff at this office were amazing. They were very kind and welcoming. They found out that my son was going trick or treating as Spider-man later that evening. They talked to him about Spider-Man for the rest of the appointment. They did a great job to make my son feel comfortable during the appointment. He had his check hp and cleaning during this appointment. They took great care of my son. I will likely be switching to this office as well. read more

I feel.very comfortable with Dr Jones, she is conscientious, and caring. Friendly and does what seems to be a good job! ​

I am thoroughly happy!!!!!!!!!! I went to a different dentist for a few years. But after the main dentist retired I noticed a significant decline in patient/customer service. After going to Dr. Jones, she listened to me and addressed my issues immediately! I didn't have to wait for another consultation. She told me right away what needs to be done and scheduled me right away. Other dentists took several months to address, refer, or help me with dental issues. Sweet, caring, trustworthy, and loyal. Thank you for caring! read more

Dr. Jones and her staff are very warm and welcoming. Unlike other dentists office I have tried there is no used car salesman approach. Dr. Jones cleaned my teeth herself and did a much better job than previous hygienist that did a recent deep cleaning. She explained everything in detail regarding work I needed done on my teeth. read more

My first time going to Caring Quality Dental Office and I had an amazing experience. The doctor has a lot of knowledge and the service was great! They also work based on your budget. read more

Dr. Jones and her staff are amazing. So glad I found her. Been coming here for over 5 years. I highly recommend her. Very professional and clean office. read more

My history with dentists is not a good one,so I am usually wary when I go to a new one, I was pleasantly surprised by the care and thoroughness given in this practice. I felt sure I was being given honest information about my teeth and gums. due to Covid I have not seen a dentist in a long time. I feel confident that I am in good hands. Thank you. See you in a couple of days. read more

Dr. Jones and her team are so friendly and compassionate. Dr. Jones is thorough and discovered the issue causing my tooth pain before I could even tell her where the discomfort was. She takes her time to explain what's going on and why she is doing what she is doing. I didn't feel like another number, I feel like she actually cares about me as a person and makes sure I understand what is going on with my teeth. I'm so glad I found this place. If you're looking for a wonderful dentist, you should really look no further and see Dr. Jones and her team. read more

Dr. Jones was so nice and very gentle. She made me feel so comfortable and I appreciate her time. Feels like family, she pays attention to your needs and I feel so happy that I finally found someone who take their time in explaining what the main things need to be done but at the same time asks you what you want to get done first without pushing extra stuff to be done at that moment. Office is so cute! Feels cozy and comfortable. read more

Rocio is very professional. I have been going to her the last two years. No issues at all. They always call day or two days ahead if you are coming or want to reschedule. read more

Dr. Jones is the best. Gentle and caring never rushed and always makes sure I leave with a smile

super sweet and friendly office staff! great dentist with a wonderful chairside manner! right on main in our little downtown newhall. easy to get to. parking in back and on street. very accessible. would recommend to everyone read more

Very sweet and patient with me. Im totally a baby when it comes to drills in my mouth but she made the experience as good as possible considering. This will be our new family dentist. read more

Dr. Rocio Jones takes extremely good care of me and my family. She's an amazing dentist who is very professional and the place is very well maintained. She cares for all her patients and it's always very good to see her every time you walk in for some dental work. I highly recommend coming to her for great quality dental service. read more

Do not use this dentist office. They will scam you. The first time I was assigned to them, they referred me out for a root canal, and when I came back for my follow up appointment to have the crown placed, they informed me they were no longer accepting my insurance and would not finish the procedure. They couldn't have called to let me know in the week following my root canal, before I actually drove across town for my crown appointment?? They also gave me a sob story about how little the insurance company reimburses them for the procedures they do, and it's just not worth it for them to take those patients. That's great, but not my problem, don't complain to me about how you aren't making enough money off my teeth. A year later and I had new insurance, which had assigned me to this same office. I was willing to give them a second try. I scheduled an appointment for x-rays and possible fillings. They contacted my insurance company to get the copay amounts. They quoted me $100 per filling, and $500+extra fees=$640 per crown. When I called my insurance company to confirm the copay amounts, I was told a worst case filling would never exceed $85 per filling, and crowns are $60, plus a possible $205 for "elective procedures." They said there is no way the amounts the dentist was quoting me could equal what my benefits actually are. When I originally balked at the $100 filling copay amount, the front office lady gave me the exact same sob story about the insurance company not reimbursing them enough and they aren't making any money. Once again, not my problem! If they aren't happy with the negotiations they are making with insurance companies, don't make the contracts in the first place!! What it seems is happening is that the dentist is charging me above and beyond my copay amount in an attempt to make more money. I'm so glad I double checked my copays instead of trusting what they said the insurance company told them before I had my crown done. As it is, I'm now waiting for a reimbursement on the fillings they overcharged me for. So frustrated at being treated this way. Please choose a different dentist, I know I will be. read more

Caring Quality Dental is a dentist office that I trust. I feel very comfortable here and know that I am in good hands. I have been coming here for a few years now, along with my entire family. The staff is very friendly and I have only had positive experiences. This office meets every need I could possibly have and all of my expectations of a dentist office are met. I would highly recommend them for you and your family. read more