This is a review for Caroline Glassell, who went out of her way to help us find in-home acupuncture…read moreservices for my dad, who had a major stroke (and then deep vein thrombosis). Regardless of where she was personally benefitting from it, she provided us with kindness and that extra effort, and it made all the difference in the world. With people like this, you just know you are getting the very best!

Very expensive and not caring - While workers were nice…read morethe admin was terrible- pushy and hostile to older folk

I can't say enough wonderful things about my experience with Cerna Homecare in Larkspur. From the…read moremoment I reached out, their team was incredibly responsive, compassionate, and professional. They took the time to really understand our family's needs and matched us with a caregiver who has been an absolute blessing.The level of care and attention has far exceeded our expectations. They treated my loved one with respect and dignity, always going the extra mile to ensure comfort and safety. Communication with the office staff has also been amazing, they are always available to answer questions or make adjustments as needed.Cerna has given our family tremendous peace of mind during a challenging time. If you are looking for dedicated, top-quality in-home care, reach out to them. They truly set the standard for excellence in caregiving.

I cannot recommend anyone more highly than I do Susan Ross and Cerna Home Care in Marin County. My…read moremother recently passed away, having been hospitalized briefly and discharged home so as to honor her wish to pass at home with family. We didn't know how long that would be and the hospital told us we would need 24 hour care in the interim, so we received a referral to Cerna and others from the "A Place for Mom" agency. Susan returned my call immediately and came to the hospital the same day to do her assessment before the hospital discharge. The home health care workers dispatched to our house were fantastic; helpful, caring, and compassionate. They succeeded when we could not get her to swallow water or accept pain medication by mouth. They repositioned her as necessary to keep her comfortable. To fill a short gap in scheduling, Susan herself came to our home to be with my mother. It was such a calming influence to have present home healthcare workers who knew what to expect and were in command of the situation. I really want to single out Kebeh, Jasmine, and Pauline who, with Susan, made a situation involving some sad moments also have some beautiful ones.

Home Instead is an excellent service for anyone in Marin who needs caregiving at home, be it…read moretemporary and light, or permanent and complex. I broke my foot badly and realized I needed extra care to live independently while I healed. Home Instead, which is based in San Rafael, came to my home and explained their services. They were amenable and flexible to a schedule that met my needs and my budget. All of the caregivers they sent to my home were outstanding. Cleaning, cooking, driving, wellness assistance at any level. My elderly Mother also uses Home Instead in another region of California, so they have a good track record. If you get a caregiver who isn't a good fit, you just call the Home Instead office and they immediately find another caregiver. Licensed, insured, and highly professional, I can recommend Home Instead for caregiving. I also find it comforting to know that if I have a health emergency in the future that requires caregiving at home, I have an established relationship with Home Instead for quick service.

I was recommended to Home Instead from By the Bay Health. Christy came to my house right away and…read moreset me up with Rudney. Rodney came in the afternoon and worked with the hospice nurse to take care of my husband in his final hours. He was great.

Long story short, I was dismissed by the owner for being too focused on the details of their…read moreservice contract. I was told to look elswhere for help. I can only assume they are not used to people seeking clarity about the details of their contract. People are usually too devastated about their family circumstance to have the energy to get everything done and focus on every detail. But this is for my loved one, and I wanted to make sure the arangement was fairly balaced when it came to how each party was covered from a responsibility standpoint. I was told to go elsewhere. Which wasn't only rude and unprofessional, but mean. But I'm glad I know now before they ever had a chance to get near my loved one. It's sad.

My husband was injured in a bike accident & when he came home from the hospital, we hired Right at…read moreHome to provide home health care to help him because he was not able to put any weight on his left leg nor use his left arm. We had 3 different helpers and all three were wonderful - pleasant, competent, experienced & very helpful. I strongly recommend Right at Home

A couple years ago when a sick friend passed, I tried to donate brand new shower and potty chairs,…read morebut nobody would take it. I was referred here & they welcomed the chairs with open arms. Recently when a friend fractured her foot, she really needed a special boot to allow her foot to heal. With no medical insurance (no job), paying for something outright would've been tough. I decided to check out HomeCARES & sure enough, they had a whole box of boots; lefts, rights, full-length, short cam... & one of them worked pretty well. HomeCARES is an amazing nonprofit which recycles gently used & new medical equipment to those who need it at no charge. Their hours are only Wednesdays, but if you or someone you know can wait to check to see if they have what you're seeking, it could be well worth it. It doesn't get better than FREE. I saw numerous commodes, crutches, wheel chairs & so much more. If you have medical equipment to donate, this is the place.

Wow, these guys are the real deal. My husband had a serious accident and needed a variety of…read moremedical equipment. The hospital recommended Home Cares. It's staffed by kind and friendly volunteers; they were able to give us everything we needed. If you need medical equipment or have some to donate, give them a try. They seem very well organized. It's located in an industrial park and can be a little tricky to find, watch for little white signs near the location. They are in another part of the park, not where the address leads you. They are only open from 11-2 on Wednesdays, for pick-ups and donations.

Loree and Mark are incredibly kind, helpful, and efficient. They respond quickly and consistently…read moreprovide outstanding caregivers. Their professionalism, prompt communication, and dedication to quality care truly set them apart. I highly recommend their services! They gave my family and I peace of mind.

Called this outfit in an emergency need (missing scheduled caregiver for next day). Mark said he'd…read morebe glad to help. Minimum 8 hours at $35/hour, weekdays. Less than 8 hours the charge is $50/hour. Since my sister lives in an adjacent town to San Rafael they also charge 2 extra hours for travel there (an extra $100). So a 4 hour morning care would cost her $300! I kept looking.

Michelle has referred me to three new physicians in the Bay Area, which have resulted in amazing…read morenew relationships in the beauty field, cosmetic and surgical. After two decades of working with practitioners around the country, I now have the best support right here, thanks to Michelle. Since I was new to the area, I invested in my relationship with Michelle, and it has been one of the best decisions of my life. Michelle's acumen assures clients receive the best care, with the most qualified practitioners and she walks you through the process, step by step. She doesn't just deliver the names of the best of the best in their respective field, she also advocates for you from the outset, sorting through priorities, finances, resources. She is warm, kind, direct, and if you work with her she will make sure expectations are managed, which is pretty amazing because the results have each time surpassed my expectations. Also, the relationships she has are so specific so that, for example, the best surgeon for rhinoplasty is not the same surgeon to perform a different surgery and, similarly, the best person to do fillers for one area may be unique to one practitioner, while another practitioner might be better at something else. Her referrals are that specific. Also, the doctors she refers to are not just skilled in their work, but are also open, receptive to their patients, kind, humble. I have also benefited from the after care services with Michelle when she helped me through a recent difficult surgery. She helped us to get access to better pain relief, made soup, helped with bandaging and organized a list of drug store needs that helped me to feel better fast. If you are investing ongoing with cosmetic needs and/ or considering a big surgery, I recommend working with Michelle. It is ultimately the best use of your resources to make sure you are planning strategically and have a coherent plan, and a good team to support you along the way.

Michele took care of me after a facelift. I am so glad she was there since the first couple of days…read morewere a bit overwhelming. Having someone who has been through the operation and has helped others post surgery was a tremendous relief. It allowed me to focus on adjusting to my limitations and learn to fend for myself. I would highly recommend others sign up for her services, not only post surgery but also as you search for the right doctor for you. She can help you understand what you really want and how to communicate those desires to a plastic surgeon.

Left me without any care options for my husband 1 day before his release from hospital. My husband…read morehad open heart surgery and before all this happened we signed contract and sent in form which outlines days and hours of care requested. The VA will pay for 16 hours of care and all this was put into place. The schedule was 2 days at 5 hours and 1 day at 6 hours. After the surgery I get a call from their representative who hadn't opened the emaI with the dates requested for 3 days. She promised to work on schedule. Then I get communicaiton telling me her people only want to work full days and she has no one to send out because her people only want to work full days. Surely, she knew that prior and if she had reviewed schedule when it was sent it would have given me time to find another company. Here I am with no help and I work with cancer patients so no way to cancel work. THIS SHOULD NEVER HAPPEN TO ANYONE AT THEIR MOST VUNERABLE MOMENT. There were no delays on my end. Please understand you can end up like me....I have no words for the oversell and the complete inability to show up and provide what was promised for the person I love.

When that time you've been dreading comes, you want the number for this agency in your hip pocket…read more They came to me highly recommended by an old friend and exceeded expectations. When we were in a hurry to get our 85-year-old mother sprung from a really unpleasant rehab hospital situation, Sharon and her excellent team sprung into action. They have an RN on hand to assess needs and oversee care. And I can't say enough about the experienced, kind caregivers who leapt into action: They were 100% reliable, intuitive, knowledgeable, professional, creative and hard-working. You will breathe a sigh of relief that your loved one is in good hands!