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Cariloha - Naples

5.0 (2 reviews)
Open • 10:00 am - 9:00 pm

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City Mattress

City Mattress

(31 reviews)

$$$

I had been on a relatively new mattress for four years and had begun realizing it was on the…read moreharder/firmer side and was open to a new one and would be much softer! I know people say harder firmer beds may be better for your back, i tend to think these people dont really prioritize sleep and dont want to be in bed for long. A softer bed will cause me to fall asleep faster and stay asleep longer. I went on a tour of mattress stores during a certain stretch, kind of like a mecca of mattress stores. The first mattress i got into, a Europa Plush, at City Mattress turned out being the softest one i had gotten into along the itinerary and shopping circuit. It sold itself. I liked the way the sunlight shined into the store too through their windows and i flippantly added they dont even need to have their overhead lights on during the day. I had a saleswoman named Katie which i was happy about being in promotion of women in the workforce. The one thing i would provide in terms of feedback is that City Mattress should price in or even accept your trade-in of a previous mattress like a Car Dealership does. This is a business and they handle mattresses better than we do. If i was an employee there, this would be a Board Meeting winning idea id enter in with before joining! Consumers would shop at the mattress store knowing they'd take their previous mattress as far as discounting the price. Always wise to be conciliatory to the consumer securing more sales that way too! :)

I bought a bed here it was amazing I called the wrong store and had terrible service tarpon Bay is…read morea joke and so is Travis I'm really happy with this store it's been really well they called me and resolved the issue which was really caused by another store and call the wrong number highly recommend

Mattress Firm Naples North

Mattress Firm Naples North

(13 reviews)

$$

It is called Mattress Firm for a reason. All of the mattresses in here were hard and firm. I was…read morelooking for a much softer one. There is a little bit of an ongoing debate of which is preferred a firmer or softer bed. People say a firmer one is better for your back, I think they may not priortize sleep and dont want to be in bed for long. Me on the other hand, a softer bed will cause you to fall asleep faster and stay asleep longer. What good is a bed that youre laying on without falling asleep just for your back? Aye. The saleslady Shari was nice and very considerate, why this experience got any kind of a high review. I prefer working with women in every capacity. It was just me and her in the store trying each one, but unfortunately they were too hard and firm. The one thing i would like to add in general on behalf of mattress stores, they should price in or even accept your trade-in of a previous mattress like a Car Dealership does. This is a business and they handle mattresses better than we do. If i was an employee there, this would be a Board Meeting winning idea id enter in with before joining! Consumers would shop at the mattress store knowing they'd take their previous mattress as far as discounting the price. Always wise to be conciliatory to the consumer securing more sales that way too! :)

Read the return policy before you buy from this company. Ordering directly from the manufacturers…read moreonline store is always going to be a better option - especially for potentially not liking a mattress and wanting to actually do the return without loosing money you shouldn't have to let go of. Restocking fees are a joke. I am not happy about many aspects of this purchase I made and I will never buy from this company again. $200 to return a mattress that wasn't touched is theft in my eyes. Never again.

Cariloha - Naples - menscloth - Updated May 2026

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