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Caribou Coffee

2.7 (15 reviews)
InexpensiveCoffee & Tea

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7 years ago

Very unfriendly baristas. The coffee here never taste up to typical Caribou standards. 2nd time being disappointed here.

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Ask the Community - Caribou Coffee

392 Caffé - Clinton - Lavender Honey Latte!

392 Caffé - Clinton

4.8(148 reviews)
34.3 mi
•$

This place needs a huge lesson in customer service. I'm…read morevisiting from out of town and had heard decent things about this place, so I decided to give it a try. We walked in around 11:30 a.m. There was only one other customer (a dad and his son) and the person who walked in just before us, who appeared to either be a friend or a regular, based on how all three employees greeted her. While they were extremely friendly to her, we weren't acknowledged at all--not even a simple "We'll be right with you." Instead, the employees stood there for more than five minutes talking about how business was, how they slept, what they did over the weekend, melatonin, and other personal topics. During that time, no one took our order or made any effort to help us. After waiting, I finally said, "If you guys are going to keep having a conversation, can we at least order our coffee and get that started?" They looked at me like I had said something unreasonable. One employee, who was sitting at a table near the counter coloring, muttered something under her breath, and they still didn't take our order. Instead, they continued their conversation. At that point, we left. This experience was completely unacceptable. Great customer service starts with acknowledging people when they walk through the door, especially when your shop is nearly empty. Unfortunately, this first impression ensured we won't be back, and I can't recommend this business to others.

Great atmosphere and decor. All the food and drink we had tasted very good. Highly recommend!read more

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392 Caffé - Clinton
392 Caffé - Clinton - Burrito which was tasty

Burrito which was tasty

392 Caffé - Clinton - Outside

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Caribou Coffee - coffee - Updated October 2026

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