We came here for the Sunday, Nov. 7th 2021 matinee showing of ETERNALS...This multiplex is a huge…read moreimprovement of what St. Croix had previously for cinemas at the Sunny Isle shopping complex--new, clean, stadium seating and state-of-the-art surround sound... ...however, the customer service can certainly be improved: 1) We asked the ushers where the restroom was located, and were told there were none! I knew this was impossible and of course once we got past them we found the large bathrooms with no problems. Do the employees know, or even care, to direct their customers with such questions? 2) The poster outside for the latest James Bond movie was displayed in the Lightbox BACKWARDS. Someone actually put the one-sheet inside the glass case without even the pride or care to see if it was placed correctly (as a marketing film executive who actually worked on the last several Bond films, this really annoyed and insulted me). 3) My friend and I bought a large popcorn that we wanted to share, but because of Covid we requested an extra bag so we could divide the portions and not eat out of the same container. We were told no, because of 'inventory,' and that we would have to buy a full-priced extra serving of popcorn just to get the extra bag (we were asking for a paper bag, not a gold watch!). 4) Small complaint, but for a movie theater of this size not to carry ice cream products (especially in a warm, sunny, hot climate) seems wrong. I am not saying 'the customer is always right,' but seriously--the above issues are not asking too much! I would love to know what the manager might say to know this-I would hope they would care enough to address for future patrons.

If I can give this post less than 1 * I would, it is clean it does look nice but I have to say the…read moreservice is horrible. There is no way a concession stand should take 30 minutes with 10 people in line to be served. Everybody moving very slowly to serve you one or two people that are actually helping it's unacceptable. Service needs to run faster and more efficient and show that they've actually had some training. are your customers to come into the movie on time go in and sit down and come back out or send their loved ones and to sit down while they wait in line for 30 minutes for a simple bag of popcorn while they're missing the thing that they came to see in the first place that they paid their money for should never ever happen.

Fine Arts Miramar was fantastic as far as service from the staff and the actual movie that we went…read moreto see (Avatar,Btw) two issues that ruined the experience of the movie and the great staff were 1-there is a seat that kept making a terrible squeaking noise every time the person sitting in it moved (which was almost non stop because this guy must have had ants in his pants) (the first movie theater- the seat was center aisle,right.) **sidenote-I started this review a few months ago and evidently got sidetracked....soo,to wrap things up- I really enjoyed the movie and the staff and of course the company I was in (wife&father in law). Come to the Fine Arts Miramar, you won't be disappointed.

I'm a movies lover for years. I enjoy many genres of movies. Caribbean Cinemas is a great option…read moreto have a date night, family night or a solo night for movies. Good food and ambiance. Love it!

Updated facilities, cheaper ticket prices than USA and weekly specials: Ladies' Night, Student…read morediscounts, etc. Smaller theatre screens and seating, yet comfortable and very clean place with many options for eating outside of traditional movie theater fare. We went to the movies twice at different Caribbean Cinemas and the service was consistent throughout.

Last time I was here was a year ago, but only to take my son to the arcade room. Before that, I…read morehadn't been here in over a decade. Overall, I've always liked this cinema, but it just never stood out from the others in San Juan and Guaynabo. Add to it that it was the farthest from me and it became my fourth choice. Since then, it has undergone several upgrades. One of them is the 4DX room, where the seats move around and you get several special effects thrown at you during the movie. Just like for some rides at theme rides. My wife and I decided to check it out when we saw Top Gun: Maverick. Overall, it was fun. It helped that the movie was also fun. However, it's not something I think I'll do again. It's one thing for a short ride, but for a feature length film it's a bit too much and gets old. Again, this is a nice cinema. The staff does a good job at keeping it clean and ordered. However, unless the movie I want to watch is only screening here or I decide to give 4DX another shot, it'll still be the 4th or 5th choice.

An average theatre around San Juan that has your typical new release movies. The theatre itself is…read moredated, not very clean, but has elevated seats which allow pretty much everyone to see the movie. My wife and I went here to watch Jumanji 2 while we were in San Juan and it was a good experience. Ads alternate between English and Spanish. Mainstream movies are mostly in English with Spanish subtitles. They do have a good variety of Spanish audio-only movies too. The best thing about this theatre are the prices. Honestly $4-6 cheaper for tickets than a movie stateside. The food and drinks are extremely cheap. A good comparable is my wife and I spent $30 here, which would've been about $45 in our local theatre in Virginia. The other positive is that this theatre is located in one of the biggest malls in Puerto Rico. You'll easily find something to do here while waiting for your showtime.

The employees are rude when you ask them wheres the bathroom and they snap at you "over there"and…read morethe movie started at 1pm I arrived at 12:43pm to sit down was rudely told "you must way until 1:00pm!" I waited until 1:00pm to be told again no is not yet the time. When I stated is already 1pm what are you talking about? they came up saying; "oh well is that is not clean yet the room." Could have easily been avoided if only told me since the beginning "hey rooms are taking longer to be clean, please wait." No rudely stating "Oh it isn't time yet!" Nor told me how long it would take to be clean approx, either. I had been to many carribean cinemas before never been so rudely treate. 0/10 do not recommend!

I really enjoyed the seats in the theater- completely reclined with the leg rests. I truly could…read morehave fallen asleep. All I needed was a remote control. Very spacious. Very good atmosphere. My only critique would be that the audio for the dialogue was very low (I'm thinking that it was because the movie was in English audio (not dubbed) and many if not all that come to the theater here, are Spanish speaking 1st and most would just read the subtitles. Other than that I would absolutely make it a point to keep coming back to this theater. Truly enjoyed the experience.

The website is confusing. I selected the closest location under the impression that I was buying…read moretickets for same location. NOPE! That aside, me and other customers were made to wait outside.

Great movie theater like any other in the states, only with slightly cheaper prices. Two tickets,…read moreXL popcorn, two drinks and a bag of M&M's for a total of $30; included a $2 service fee for ordering the tickets ahead of time. This is strongly recommended to skip the long line. What I also liked about ordering ahead was that this also included your drinks and snacks. Upon entering the theatre, there's a designated area for pickups. Speaking of which, vaccination status is checked at the front. I assume they won't let you without this. Theatre, bathrooms and main areas were very clean.

Not many theaters in the island. Decor and theater seating is very dated. Take a pillow to sit on…read more Other than that it was nice.

escogimos una película que no pensábamos que era tan gráfica y los niños (ya teenager) querían ver…read more no duramos ni dos minutos adentro de la sala por que uno de los chicos se asustó. Le pedimos empatía al gerente en turno y no nos pudo resolver nada, de cambiarnos de película. entiendo que es responsabilidad de uno ver de que trata la película y eso, pero también la empatía no estuvo en ningún momento, literalmente estuvimos 2 minutos en l sala. Fuera de eso todo excelente, el cine completamente vacío.

Caribbean Cinemas is a chain of movie theaters in Puerto Rico and the Caribbean. We decided to come…read morewatch a movie (Captain Marvel) while on vacation in PR and this theater was just perfect! You can choose to watch the movie in English, Spanish or English with Spanish subtitles which is pretty cool. Tickets are about $7 or $4.50 for students for regular movies but they also offer 3D, IMAX and 4DX. Popcorn, food, drinks and snacks are so much cheaper than in the states making the experience so much better. The seats were very comfy and the bathrooms very clean as well as the theater in general. Great experience. ESPAÑOL Caribbean Cinemas es una cadena de cines en Puerto Rico y el Caribe. Decidimos venir a ver una película (Capitán Marvel) mientras estábamos de vacaciones en PR y ¡este teatro fue perfecto! Puede elegir ver la película en inglés, español o inglés con subtítulos en español, lo cual es bastante bueno. Los boletos cuestan alrededor de $ 7 o $ 4.50 para estudiantes para películas regulares, pero también ofrecen 3D, IMAX y 4DX. Las palomitas, la comida, las bebidas y los bocadillos son mucho más baratos que en los Estados Unidos, lo que hace que la experiencia sea mucho mejor. Los asientos eran muy cómodos y los baños muy limpios, así como el teatro en general. Gran experiencia.

Great movie theatre at the T-Mobile District in San Juan! They have reclining seats, seat service…read moredining, and a Screen X dedicated theatre, which has screens on three walls for an immersive viewing experience! It was very clean and the service was prompt and friendly. Not to mention that theatre ticket pricing was much cheaper than in the states. Plus, if you become a member (free) you earn points for every purchase!

While it's pouring outside & you get bored standing & watching same old thing you decide watching a…read moremovie is a much better choice . So I ended up watching the 'The Beekeeper' & I actually enjoyed it. It's so funny that every time I visit a new place I ended up watching a movie ! The place looks nice & clean. Customer service could have been better ! But they probably get busy everyday , so they are just tired !