This car wash was truly amazing before they "updated to 2x faster wash." I was a loyal customer…read moreand would have been for life, however this new wash they installed truly stinks. I washed my car today and you wouldn't even be able to tell. I'm so disappointed. First they changed it from daily wash package to "every other day" even though the price did NOT go down lol but I was okay with that had they not changed up the wash. The only positive thing about the new wash is the lines go faster. But the quality is completely gone. I'm so sad they changed up bc it's so convenient and close to home but I'll drive across town to get what I pay for. I really wish they would have never changed. The old wash kept my car sparkling and clean. This new wash they installed is absolutely terrible & I know I can't be the only one who's noticed the downfall of the quality. They have however always been pleasant to work with and so friendly which makes me even more sad to end my membership.

The nice thing about this car wash is they keep it always clean, and in excellent working…read morecondition. Also, for the two automatic washes, for touchless, they are awesome! Then they do have a handful of really nice vacuum sweepers to use on the inside at a reasonable price. One time it took my money in the automatic wash and they called me the next day and gave me three free washes, or was willing to do a return on my debit card.

I signed up for a buy one get one free in January. It should have ended in February, but I have now…read morebeen charged two months in a row for $29.95. I have tried contacting them to the number that's on the website 574-777-0525 I always get a prerecorded message that all the representatives are busy. It tells you to leave a voicemail and they'll call you back but no one ever calls you back. It also tells you to use option number two to have someone return to call to your phone number but again no one ever calls back. I have also tried contacting them through the website and given them my email address and phone number and no one has contacted me. I went to the location in Goshen but the gentleman that i spoke to said that he could not do anything about that and that I had to contact the number that's on the website the same one that I've called multiple times with no response. I give them a negative five stars for terrible customer service and no way to get a hold of anyone to talk to about your account. I figure that if I posted a review maybe they would see this and actually try to contact me. It's funny the response that they give on all of these reviews is the same stupid number that I keep calling and no one ever answers or calls you back.

After being pressured at the line of the car was I reluctantly agreed to try the 30 day unlimited…read moreprogram. The man assured me (because i definitely asked) that I could cancel before the 30 days and not be charged the monthly fee. 4 days before the 30 days, I tried to contact customer support leaving messages on the phone (no one ever answers) and texting the number given to me. Finally someone got ahold of me and assured me they would cancel the 33.00 from going thru. Of course, it went thru anyways and it's been two weeks trying to get a refund. No one will answer phone or respond to my texts. HORRIBLE customer support. Still trying to get someone to contact me. Very disappointed. I have made a comment on their Facebook page to warn others and of course they delete it.

Great fast service! It was hard to tell where the entrance of the place is. Basically you drive up…read moreto the garage door (which is supposed to be open) and then pull up inside. There's a sign that says you have to honk. It's quite tucked away. They did a great job cleaning and doing everything I asked. $10 for the wash and $2 more for interior, $5 for interior shine or tire shine or leather care. Awesome!

Looks super sketch from the outside, and waiting room makes you fear for your life, but other than…read morethe CASH ONLY transaction (with the actual price higher than the posted), this was definitely the best $23 I've spent on my car in a long time! The place is located on the corner of Sample/Sheridan, the entrance is a small driveway off of Sheridan. Pull up to the closed garage door and follow the sign: honk your horn and wait. They'll open up the door soon enough and wave for you to drive in. From there you can choose your services: a basic car wash includes vacuuming all but the trunk. You will need to take your stuff off the floor though or they'll ignore those spots. The trunk is additional to the posted $15. The wheels weren't washed, but the body was fine and their shop vac did justice to my husky's fur on my dark seats! I also added a small tip for their quick and efficient service! (And for making it out there alive!)

The best in Elkhart period!! Automatic or self service high pressure water on super highread more

Gathered up my quarters- headed out. Put 8 quarters in vaccum-didnt start-coin return didn't give…read moreme my return. After shining phone light in saw quarters packed in not able to get them out despite sticking my car key in. Had no more quarters. Shit

Best Car Wash for Your Money!…read more Love this car wash. It's between $3 and $10 for an array of options, which is pretty great. This is my favorite local car wash.

Came into town for a car show and had booked a car wash. Arrived early and they told me to come on…read moreover. The guys were friendly and did a great job inside and out. Reasonably priced, too. Car looked great at the show, thanks! Keeping their info handy since I come out this way periodically. If you come out to Kalamazoo for a show (or if you live here) use them, they do a great job.

ok!! SO please please Go to Drive & Shine Lube they are the BEST BUNCH of Guys there!!! Especially…read moreJORDAN, he's fair, professional A mazing Guest Service!!! I WILL NEVER take my car anywhere else ms. Lisa Seals

I stopped I. to get my car wash and update my cc information at the location in Mishawaka off…read moreBittersweet. Done. Several days later, I was told my account was closed even though they charged me and denied it was a charge. The following month same charge to my card. still being told my account is closed . Disputed charge with my cc company. Asked Drive & Shine to verify that account information is mine and not someone else's getting free washes with my cc attached to wrong account. they said they could do nothing because of dispute. A company cannot verify their own data base and make sure everything is correct. Wow. I will no longer go there after many years of being a custome.