I have shopped here in the past over the years and had good experiences (including purchases)…read moreuntil my wife went to buy a car for our son. Sales guy was nice and everything seemed fine. However, they tacked on a $2200 "coating" charge to a $6600 car without ever verbally mentioning the price. And once the coating is on, they can't refund anything. It must be a magic coating. No doubt we should have read more carefully and the price was in the documents that were signed (in small print, but it was there). When my wife asked about why the loan price seemed so high, there was a kind of hand-wavey "interest" mentioned, but the real issue was the coating which wasn't mentioned. You can't add an item which ups the cost of the car by a third while only including the price on written documents and feel good about how you're treating customers. When I saw the documents, we went in the next day to discuss this with them and it was clear we weren't the first to have a complaint about this issue. I can't claim we were defrauded. I'm sure they checked every box technically, but they've lost this customer. And I hope that others take my warning seriously. It sure feels like they were taking advantage of a female shopper. I feel terrible because I told my wife that I was sure they'd treat her well as I'd been treated well in the past. Live and learn, but $2200 is an expensive lesson.

Great customer service. Attentive and knowledgeable. I really appreciate how open and honest Randy…read moreand Jace were during the whole process.

My wife and i recently bought a used Subaru Outback from Aaron at Chatt Town Auto Brokers. Great…read moreall around experience with no bs to worry about. Its obvious they work hard to find good used cars and make any necessary repairs before selling them. We are really enjoying our Subaru! Kevin

From the owner: We are a local, family owned and operated used car lot in Hixson, TN. Our team has separated…read moreourselves from the crowd by giving you the best car buying experience in Chattanooga. We strive to provide you with the highest quality vehicles that keep you on the road. Every vehicle we stock and sell undergoes a thorough inspection and test drive by certified and professional technicians. We do this because we genuinely care about you and the car you drive.

Shout out to Ronecia, she assisted me in the purchase of my vehicle. Her and the staff were very…read morepleasant. This is actually my second vehicle that I have purchased from Edd Kirby. I will go back again if i am in the market for another vehicle. An awesome experience especially as compared to other dealers that I have looked in in the past. Thanks Adventure Mitisubishi

Was lied to by them. Told me they had the truck I wanted bro up from Dalton and payments where I…read morewanted. Got there and it was all a lie. For them to still try to push me into buying something I wouldn't be happy with. I'm sorry but if you have to lie to do business and humiliate a woman then thats not good business!

I hate this dealership. Every time I come in for an oil change, they try to get a couple hundred…read morebucks from me. They never remember how to pronounce my name. I miss the Huntsville Hyundai. They took great care of me.

What ever u do Do not let this company work on your car…read morethey took my truck and broke parts and they are making me pay for it They sent a video to me the tech even said they broke it an they are still making me pay for the parts and labor

Ron totally misrepresented the car he sent me. $17k and 3-years later, it is the car it should have…read morebeen. Bent frame, suspension so dangerous, it wasn't safe to drive. That being said, it was my decision to buy the car without flying over to have it inspected (Covid) so I own that mistake. Ron seemed like a trustworthy guy so I trusted him. Moral of the story is never, ever buy a collector car from anyone without having it inspected by a reputable source.

I read the reviews, ignored them and wound up with a total piece of crap. Absolute shiny turd!…read moreSomehow the car inspection service was convinced that the car was mechanically sound. I'm not implying anything. SO many nonfunctioning items. Great photographer.Got perfect lighting, angle and distance. Purchased against my better judgement and paying for it now. Words of wisdom : Please be smarter than myself and others and just say no to Ron's Classic Cars. No matter what he does or how it looks. **AND RON : I read several reviews where you threatened to open a "can of whoopass" on your cheated customers. I'll give you my address. 6'5", 230 lbs. Beware of a pissed off Marine. **

Do not deal with this place!!!!!! They tell you one thing and then abra cadabra it changes. Dont…read morebelieve the down payment sticker on the car your looking at, cuz it will automaticlly double,due to what they say is tax, title and registration,then its not a montly fee but a weekly fee of a $150 weekly. I went Sat and looked at a few. He told basically told me on o vechile thatsaid $895 down was going to be double that, and all I needed was proof of income, I had all that on me. When i called back today, the whole ballgame changed. he talked to me like a i was dumb woman, talking to me about batteries and core charges, what this idiot didnt realize, I have been in the aftermarket industry for 30+ plus years

This guy chuck tries to find any reason to say what you have done wrong and keep your money. He was…read morevery rude and got loud and smart while having a conversation and I record all conversation. Just for the simple fact in the event someone try's to say things went another way. You can go get a car from there but you will soon find out why there are so many bad reviews. Also I had got a car from there when I was 18 let it go back cause come to find out it had a savage title and the flywheel started knocking after three weeks. I haven't and he wouldn't fix it so I let the Car go back.

Great and speedy service. Love his work. The first time I went to him, he was curious and helpful…read moreeven when the parts place messed up my order, he took care of it. And I'm grateful.

Roman knew everything about my new car. He was perfect in how he helped me buy my new car. I went…read morein to get my current Mercedes serviced and ended up buying a new one

I'm writing to express my disappointment with the level of service I received from one of your…read moreadvisors, Dan Hawkins. I went online to schedule a diagnostic appointment for my Mercedes-Benz sedan. After booking the appointment, I attempted to reserve a rental vehicle, but the system showed no availability for the entire month. I called the dealership and asked to be transferred to the service center. Dan Hawkins later called me back and asked what was wrong with my car. I explained, as stated in my online notes, that I needed a diagnostic check to ensure everything is in good condition for my yearly service. He proceeded to ask me the same question three times, as if my answer would change. Dan then informed me that the service center only performs basic maintenance on Saturdays, and that diagnostic services are available only Monday through Friday(note this is not mention on the dealership website -service center tab). I asked for clarification--whether my car would receive only basic maintenance or a full diagnostic check--and he confirmed it would only be basic. He then told me a rental vehicle wasn't necessary because the service "wouldn't take long," which I found misleading based on past experience. Throughout the call, Dan came across as dismissive and rushed, which made me feel undervalued as a customer. I ultimately told him to cancel the appointment, reminding him that this was not the first time I've experienced his unprofessional behavior. I'm extremely disappointed. This type of service is the reason I've hesitated to purchase another vehicle from this dealership. I hope management addresses this issue and ensures that all advisors represent the Mercedes-Benz brand with the professionalism it's known for.

These guys got out to my car quickly, and we're professionals, when it came to the care and the…read moreskill, they used to handle my vehicle. 10/10 good guys!

Marcus was super easy to work with! Called him the same day, he came within the hour, took my car…read moreto the dealership, let me know when he made it, reasonable prices....can't say enough nice things about him. Very professional and you could tell he takes pride in his business! Highly recommend if you need help and uplifting!!!!!!!