They did a great job on both my sons' cars. They sis the work in a timely manner and there was good…read morecommunication. I'd highly recommend.

The is the most honest shop I have ever gone to they are upfront with everything and I have been a…read morecustomer for over 20 years. I even have family that come from Massachusetts to go to this shop.

We've been bringing our vehicles to VIP Tires & Service in Merrimack for a few years now, and what…read morekeeps us coming back isn't just the competitive pricing or the convenient hours -- it's the people, and specifically, Store Manager Alissa Johnson. Alissa is always friendly, professional, and her team makes diagnostics and vehicle maintenance so much easier. They also keep you in the loop with helpful updates every step of the way. We really value Alissa's attention to detail and how clearly she explains everything.

I have used VIP for many years,20+, in Maine and NH. They have always treated me well. The prices…read moreand quality were what I expected-top notch. I have used them for many different vehicles.

I would be very careful of bringing your car into Manzira Autoworks. I had a serious issue with…read morethe owner Arthur Manzira, at his other shop "Matrix Autoworks" at 321 Main St, in Nashua. Unfortunately, the owner of Matrix auto seems to think that he can just use customers vehicles for his own personal errands. I dropped of my car to Matrix, and trusted that my car would be taken care of. BIG MISTAKE! I called on Friday, to see if my car was ready, and I was told by the very helpful Gabe, that the owner was out test driving my car, and should be back in about ten minutes. That was good news, so I waited a bit and then started walking down Main St to pick up my car, from Matrix. Much to my surprise, as I was walking I spotted my car (windows wide open) sitting in the Walgreens parking lot, unattended. So, I stood there, and waited to see where the driver of MY car was. After 15-20 minutes of waiting, I decided to go into Walgreens looking for the driver. I found the owner of Matrix , Arthur Manzira standing at the pharmacy, picking up a prescription. I confronted Aurthur, only to be given multiple excuses as to why it is okay for him to have done this. There is also video of the owner Arthur Manzira, admitting that he "made a mistake" but also tries to give me utterly ridiculous excuses. It will be posted on all of the other social media sites, as Yelp does not allow the video. (ask me for the link(s)) So, in my opinion, if you are looking for a trustworthy mechanic, steer clear of Matrix. If the owner is treating customers' vehicles like this, imagine what else is going on. I guess that's why the flyer says that they offer "Loaner Cars" but actually DO NOT because of "insurance issues." You can see the other review on the Matrix Autoworks page here: https://www.yelp.com/biz/matrix-autoworks-nashua-2?hrid=JBAS4tmTNyMACRJlEhFh8Q

Not only does Arthur do a wonderful job, but he's extremely fair and nice. He has worked on every…read moresingle one of my cars..... And worked incredible magic. And while you wait, go out back to Nathaniel's Bar for good people and conversation!

Had a heat issue and dropped it off at autofair to get it checked out. Workspace seemed clean and…read moreeverybody was friendly and communicative. They gave me a rental to use while it was in the shop which was awesome. The heater was fixed in a reasonable amount of time, but the exact issue couldn't be determined initially. It's concerning to me when things are repeatedly taken apart and put together because things are inadvertently forgotten or broken. I conducted my own regular maintenance today and noticed a mirror tool was left in my engine bay, there were screws loose, hoses not reattached, clips undone, etc. It's great that my issue was fixed, but this is the reason I'm hesitant to bring my car in to dealerships. Everything I found was on the surface, I don't have peace of mind that things were done properly deeper in the engine bay towards the heating parts. It's understandable that shops get busy, but it's the attention to detail that matters for me. I don't think any techs would do the same when working on their own vehicle.

Left dealership with salesman telling me he would call me 2 days later to schedule to have liftgate…read morebutton figured out. Have yet to hear from him. Day after buying vehicle, turn wipers on and passenger side one flies off. Had to zip tie it on so i could see to drive. Within about a week or two, check engine light came on. Had it checked out at local place. (I live about 3 hours from dealership). Came up as an O2 sensor. I am disabled and on a fixed income. I traded in my Kia and some cash for this vehicle. It has been one thing after another. It has been leaking antifreeze and getting worse. Took it to the garage today and was told it's the water pump and it's inside the motor. The part alone is $900something dollars and about 12 hours of labor. Call the dealership and they want to know if I bought any kind of warranty. I tell them I don't know because the finance guy put a stack of papers on the showroom desk in front of me and said sign all of these. NOTHING was explained to me as to what I was signing. Guy I spoke to named Matt is who I talked to on my third call to them after the other 2 people never called me back. He says there is nothing they can do to help me. I have not even made a payment yet on this vehicle. On a fixed income, I don't have the almost $2000 to fix it plus make the payment on it. I have already spoken to an attorney about this.

Employee Mike threatened to punch me in the face, because I wanted him to fix his mistake. My car…read morehas 8 k miles on it. He put down 108k miles. I would not recommend this place.

If I could give this place 0 stars, I would. Big "tough guy" named Mike is an absolute jerk. Went…read morein for an inspection, came out with wires hanging all over my pedals and my airbag light on! I came out with more problems than when I went in. Oh, and there's only 2 guys that work there, the drill sergeant, Mike, and I think just another warm body. DO NOT COME HERE NO MATTER HOW DESPERATE YOU ARE! I had to call customer service and drive off with my airbag light on after getting screamed at in front of my 3 year old by Mike. Worst customer service, and worst experience I've ever had at a mechanic.

Now...I MAY be jumping the gun a bit here. But I'm gonna go out on a limb and rate this place as…read more"top notch" in terms of ease when renting a vehicle. Because as far as first impressions go, their customer service appears to be quite stellar. In this instance, I acquired a rental via my insurance company after experiencing my first ever collision due to inclement weather and a tree (not my finest hour; still salty about it). And no...no one was hurt. Shame I can't say the same for my ride. Anyways, the way it works is...Enterprise actually syncs with whatever collision shop you're being serviced by and literally meets you there the day you drop off your car. You sign the digital contract on their tablet and you're on your way with a brand spanking new rental. Okay, so...one caveat here: you *probably* don't need the additional insurance they always try to sell you. BUT...should you slip up in an error of judgement and somehow purchase the additional insurance for $27 per day in 2026 monies like I did, fear not! For you can easily cancel this superfluous coverage. Just take the rental back to Enterprise and make your request to customer service in person to amend your contract and cancel. That's it! My guess is most people who purchase this unnecessary add-on never bother attempting this either because.. A.) They don't care about money. B.) They seriously believe they NEED this redundant coverage. C.) They falsely assume once it's purchased there's no going back. Keep in mind, this service is charged by the day. That alone implies that cancellation is totally within your right. Just figured I'd share that hidden tidbit. Thank you for attending my Ted Talk. :D All jokes aside though, I've never really had any significant problems with Enterprise in general. Tragically, car rental businesses appear to be one of those commodities which causes customers to be quite divisive in their reviews. A quick look at their history here and you'll see reviews on either side of the extreme. Call it a staple of our times. Go figure! While I may update this review in the future should anything happen to change my mind, I'm gonna give Enterprise in Merrimack 5 fancy rentals with that new car smell out of 5.

I made an online reservation with Hertz.com for a mid-size SUV. I paid $154.40 online, specified…read morewhen I needed a pick up, and thought all was well. Long story short: Hertz did not pick me up because of a staffing issue, told me I did not have good enough credit to rent from them, and refused to refund the full amount of my rental, saying I had cancelled. So, I called Enterprise, who I have rented from many times in the past. They picked me up, got me in the vehicle I wanted, and sent me on my way. The staff was friendly and helpful, it was convenient and easy, everything was up to the standard I have come to expect from Enterprise. Rest assured, I will not go to Hertz again. I'll use Enterprise from now on. Thank you for saving the day!

They are so so kind but completely over charge you every single time. I've looked up the actual…read moreprices of parts, and have talked to other mechanic places about prices, and they'll charge you almost double. They've been so helpful but over charge everyone. If you have the money, this is an amazing place to go. But with these prices nowadays, save yourself the multiple thousands of dollars to go somewhere else.

Excellent, high quality work. They have always been 100% honest and fair without overcharging for…read moreunnecessary work.

I was having an issue with my truck where my hard tonneau cover was slowly misaligning, so I…read morebrought it into Yankee Customs to get it looked at and repaired. At first, I had my son bring the truck in to look at the cap, where, after inspecting it, they recommended I schedule a follow-up appointment to get it repaired. I later brought the truck back myself for that appointment, and after no more than eight minutes of looking at it- I was told the cover was completely unrepairable and considered "trash." Despite this, the shop was not even willing to take it off my hands, and I had to drive the truck home with the cap on it, broken. After the frustrations of my time being wasted just to be told the cover was trash, I prepared to throw it out. My son, however, refused to believe that it was truly broken, and recommended I try bringing it to another truck cap shop instead. I ended up visiting Cap World in Salem, New Hampshire; and their staff evaluated the truck right away, finding that only issue (literally, only one), was a cracked hinge. They recommended I order a new one from Leer and install it myself. Less than 20 minutes after the part had delivered, I had replaced the hinge myself, and the cap worked perfectly. I should also note I am not a mechanic or engineer, this was as simple as a task could get. Based on my experience with Yankee, one of two things happened: Their staff were either incompetent, or they simply did not want to do the repair. If it was the latter, I wish they'd been honest from the start instead of sending me on an extra hour of driving for an appointment that was completely useless. I'd recommend others save themselves the trouble, and visit another shop instead.

I have bought three covers for my trucks from Yankee Custom. Just bought one yesterday. Had a 4pm…read moreappointment and arrived at 3:50pm. They brought my truck right in and installed the cover quickly. I was in and out inside of thirty minutes. Pricing was upfront and easy to understand. Shop is clean and the people are nice, professional, experienced and knowledgeable. I am a happy customer.