Honestly the worst place for getting care and genuinely a nightmare to go here for any level of injury or illness. The kindest person in here is the X-ray technician. Front desk staff always has an attitude and they will sit at the counter making jokes about patients who are sitting less than 10 feet away. I've been stuck going here for the past two months for a work injury and I had to sit there and argue with their doctor about giving me the proper restrictions and wording for paperwork to give to my employer. It has been an absolute nightmare dealing with this situation as well as feeling so unseen and unheard by medical staff. read more

I have no idea how the care is because the front staff is horrible. All it took was one very rude staff member and I was done. I left immediately. I will never use a Care Now facility and definitely DO NOT RECOMMEND this location. read more

You could literally die waiting for the doctor here. I'd rather take my chances at any ER than to go here. The misdiagnosed my issue, and I ended in the hospital for 3 days because of it. Why do insurance companies still.pay for these places? read more

Had to get my stitches removed. Sure they gave me a decent diagnosis. But they definitely have no idea what they are doing. How are they going to give me a number to an oncology for an infection. And they even put on the paper "Wound care" like do some research. All those years of being a doctor just by making simple mistakes? I could have asked a person from AZ and they would have done better. No point. If anything self evaluate urself before even thinking coming here. read more

Your receptionist is completely unprofessional... talking about how stupid ppl are with their insurance, her name is Isabelle. Horrible!!! I checked in on line, I was sent a text to be here ( they are ready for me) that was 9:38 am, it is 11 am and I'm still waiting... listening to this horrible receptionist. Never again read more

Charged me like $357 just for a flu and covid test. The staff were nice to me at least.

I went twice to try and get help for poison ivy. Evidentially the Dr. Patel does not know what he is doing. I finally went to my dermatologist which I should have done to begin with. I just thought I would get a head start on it on Saturday. I should have waited until Monday. read more

I signed in online and was seen after about 20 minutes on a Saturday for a blossoming itchy rash that turned out to be a bacterial infection. Dr. Jones was kind, efficient, & informative about my condition and treatment options. My prescriptions were ready by the time I could drive across town to my pharmacy. Staff were respectful and helpful, and I just got a followup call to see how I was doing. Credit where credit is due! read more

Should be called CARE LATER!!!!! The 2 girls at the front counter are more concerned about what's going on on there personal phone than the patients coming in for medical attention read more

My review is about what happened on 11/27/24. I scheduled an appointment at 19:00 hours because that was the only time they had available. We arrived very early at 17:16. The lights were off inside. When I knocked on door a person stepped in to the light. They would not answer the knocking at the door.. The posted time to close was 20:00. I do not recommend this facility for anything needing urgent care. They do not care........ They closed 3 hour's early. read more

DO NOT GO HERE! * the physician (actual doctor) was this horrible middle aged woman who 1. Told me i was using the wrong vocabulary word to describe affliction and berated me for it 2. Rushed me to get up from laying down even though i was weak 3. Seemed extremely annoyed at my presence in general and dismissive of anything i had to say 4. Basically told me that i should've went to the ER to get IV because they don't do IV there 5. Took every chance she got to correct me on medical terminology and ended up confusing me even more This place is literally a high school nurses office but for adults. Keep in mind this entire time i was sick with the worst food poisoning imaginable actually level 10 pain. Also they will say an 45-1hr wait and it will take twice that read more

Location Easy to find in Razor ranch near Starbucks Facility Clean , clean. In the days of Covid this is more important than ever. Registration is done online then enter. Info is on door. Staff Helpful and efficient. They work at doing things quickly. I was in at about the 10 minute mark. Staff used good technique with masks and hand washing as well as handling specimens. I notice these things as I am a bit retired licensed medical professional Summary. If your need less than emergency level care this is a good facility for it. read more

CareNow - Rayzor Ranch - Front door - Urgent Care Near Me - Denton, Texas

We were seen very quickly. The staff was very polite and professional We were in and out in less than 30 minute

Long wait periods. I checked in online at 12pm, arrived at the clinic & was seen by the Dr @ 2pm. It's best to check in online, get an estimated wait time, wait at home then allow clinic to call you when it's time to come in. Nice, friendly staff, called me the next day to check on me. read more

Long story short; went in with pinched nerve in neck 10/18, left with rx for meds and an MRI. MRI ends up denied by insurance Bc they couldn't get ahold of the dr for approval. I contacted CareNow twice personally to get this approved and still nothing. I was just told the "message would be passed along". Complete waste of time and money. read more

I was very sick with the flu and congestion. I did it online came in. They told me you'll be a four hour wait that's right four hours urgent care is not the word you use for this place not only that the people at the desk were rude as rude could be they don't care in a sarcastic. I know I was ill but don't go here unless you want to be treated like crap read more

I'm not one to just go into an urgent care unless something is actually wrong. The nurse practitioner lets me talk for 20 seconds before telling me I wasted my time and money coming here for allergies... when I ended up having pneumonia. Wait time was fine but was just beyond rude np. Don't go here, go to Texas Health Breeze instead. read more

I do not have too many experiences with Care Now and the like as they are typically more expensive than a PCP and nobody ever seems happy with their experience at one. However, I had a serious issue with my eye and was really concerned I had scratched something. Having terrible vision and being heavily dependent on my contacts (which I couldn't wear in this condition) to be able to drive or work, I knew I had no other choice on a Sunday morning. I was looking through my options at 5am and this one opened the earliest at 8am and was also the closest, so I searched their website, looking for details. I was able to do an online check in to get in line where I could choose a time or "earliest available." I received an email with a link that needed a 4 digit code from reception to complete registration. I was intending on showing up at 8am and just take my chances, but I didn't need to worry about that as Ashley tried to call me at 7:39am. I of course missed the call and couldn't return it as the system wouldn't let me through since they were still closed. However, she did call again while we were en route and explained the process and gave me a 4 digit code. I easily completed the registration in the parking lot, it was the most basic of information and then uploading the front and back photos of both my ID and insurance card. Then I walked right in at 8am where she greeted me and had me fill out a 2 page HIPPA form. I was only in the waiting room for a few minutes before the nurse, Sarah, called me back to get my vitals and takes notes on the reason for my visit. She spent an appropriate amount of time with me and repeated a few of the details before telling me that Dr. Tariq would be with me shortly. The longest I had to wait was a few minutes for the doctor to come in and again after she performed some tests on me (yay, nothing was scratched), maybe around 8 minutes or so for her to return from sending my prescription to the pharmacy. While I found her bedside manner great during the consultation, I did mention an eye ointment that had worked well for me in the past and she prescribed me some other eye drops that burned and didn't seem to work as well- well not as fast at least. I ended up being fine, but the paper work that was given to me with details/medicine instructions/similar said to return in 3 days if my condition had not improved. It had been expensive, so I considered calling and asking for the prescription to be changed, but was pretty sure they would make me return and spend more money. I have no intention of returning as it's nearly twice as much as seeing my own doctor, but I do appreciate that I have the option for a quick appointment in an emergency, including weekends. When viewed that way, I think this location is a good choice for what they are. read more

The person in the front desk does not even care about you and we got there at 10:00 and they told us that there was a long waiting list and that they would be ready around 12:00. We went home and waited for them to call us. They ended up calling us at 3:00 and we got there at 3:15. We then sat in the lobby for 30 minutes and finally got a physical. Then we were sitting in an examination room for twenty minutes. The nurse then only took 5 or 6 minutes to give me an exam and sent me on my way. Do. Not. Recommend. read more

I would give 0 stars if I could. Every experience here is awful, I'm a college student and this is the only place near me for medical help but I'd rather drive than come here. The doctors are rude and the desk staff is rude. read more

Was "greeted" by a girl on her computer. She was too busy to look up and said "give me a moment I'll be right with you". Had me awkwardly stand there and wait while she finished her email or whatever. She told me to scan the QR code and go have a seat. I asked her what the wait time was and you would think I offended her. After a long moment of silence, she looked to the other 4 girls and said "any idea" and they all just looked puzzled. Finally, she said 1-1.5 hrs. I asked if she was sure, because I didn't want to be on the other side of the town and have her call me and say I was ready and I'm 30 minutes away! Again, the same look- you're bothering me. Finally, one of the other girls spoke up and said they would hold my place. I came back and and a new girl said she could get me back and she needed my co-pay now. I paid and watched almost everyone that came in after me go in first. Frustrating. I finally see a PA and she asks me what's wrong and I told her allergies. She tries to get me to take a covid test, I refused. I think I know what allergies feel like. She just kept talking about covid. Big money maker for them. Anyway, she asked what I wanted- I told her the steroid injection I have taken and that it works great for me and that it lasts for 6 months. She said we don't have that, so I should try this other cortisone shot that works almost as good. I said I would just go somewhere else and get the shot. She said she couldn't guarantee it would work as long, but it's pretty good. I said why not just get the one I have used before. She said "you know with costs and everything these days". So, I'm supposed to get a shot that works 1/2 as long and "should be ok" because it was cheaper for you to buy?? I packed up and left. As I was leaving the nurse said "See you Oct 4th". I said for what?? She said for a checkup. To see if I still have allergies?? Ha! All about money here. Keep driving. I felt like one of 100 cows going through a cute. Moo read more

I would give 0 if possible. I wouldn't go here if it was the only doctor in a 50 mile radius. The doctor was very short with me and did not make sure I understood anything he was saying. Referred me out to a specialist and told me they would call, I ended up having to call back because the specialist never got the referral. Now waiting on results from a scan, I've been told a doctor will call me back. That was over 2 weeks ago and I've called multiple times just to continue to be told I'll receive a call back. DO NOT GO HERE! There are way better options in the area. read more

Don't come here unless you want to wait hours for a 5 minute visit and get even more sick. People sitting around in the back and apparently nurses don't know how to obtain drug screenings? And then the lab tech touches my urine specimen cup WITH NO GLOVES ON (mind you, there was pee on the outside of the cup), uses his computer and pen and then hands me the pen to use to sign the paper. Talk about DISGUSTING!! Never once used germX or washed his hands. This place is nasty and a waste of time. Can't imagine seeing a physician here. read more

I received a call today from a friend in tears that she is in excruciating pain in her back and she can't move at all. So I bring her to care now at Rayzor ranch. She checked in at 12:30p online and I took her in at 3p. We waited in the lobby for about 40mins before they took her to an exam room. The nurse practitioner was very nice and seemed like she truly understood the pain my friend was in and she was very kind, calm, and soft spoken. When she left she said, "DR Williamson will be in in just a minute." We sat there for another 40mins before the DR came in. When DR Williamson came in he was very monotone in his overall morale. He never introduced himself, just dove right in to asking questions, which is alright and all, but he was very rushy and even sort of did the whole "omg-here-we-effing-go" wide eyed look, he didn't even try to hide the fact that he was getting a bit of an attitude as she answered questions through tears. He was very stand-offish and didn't seem to care whatsoever. Furthermore, she was in so much pain she was physically trembling, her face was red and, as I mentioned before, she was crying. At other care now facilities, I've seen people get a shot for the pain for less! I realize they're a quick emergence place but patients deserve some sort of understanding and respect. If you need to go to care now in Denton, fight the traffic and go to the other location across town, by Medical City. read more

I come in to see if I have the flu or Covid because my symptoms are severe and are in line with both illnesses, once they take all my info down and the actual doctor shows up is when I have a problem. I describe to her 'severe' symptoms of chills, headaches, muscle aches with pain levels at 10 a good amount, a fever that regularly stays at 102-103. After describing that and more, one of the first questions she asked me was when I was ready to go back to work, which I felt was very strange and took me a second to process. She gave me no medication and diagnosed me with a viral infection and said I would be good to go back to work in 2 days. Feeling completely unsatisfied wasting my money just to feel the exact same pain, I went to the ER the next day only to find out I had pneumonia. Do not go here they take your money just to tell you your sick. read more

Girl at the front desk has the worst attitude !!!! 2nd time coming here with same attitude. Otherwise clean place and friendly staff read more

I would give 0 if offered. Arrived at 210. Was told there would be 30 minute waiting time. Asked at 3. They apologized. State 30 more minutes. At 4 I went in to remove myself from queue. The stated I was next in line. After 2 more people were called back after this and another 30 minutes passed. I left. Do NOT tell people they are next if they are not. A complete waste of time. Wasted 2 hours and 45 minutes for nothing. I wonder if I was Medicare discriminated since their payment reimbursement is probably much less than non-Medicare. read more

Why do I have to wait for 45 min to be seen? I came here to treat for sudden high blood pressure of over 200/100 mmHg. read more

came here for urgent care had us wait for more than 1and half hour. they made us wait inside and all we hear is them talking with each out. would not recommend to anyone to be here. read more

Done the check in like I was supposed to. Was called and was told they were 2 1/2 hours behind. I said if it would be quicker I would wait until in the morning. No no come on in we will call you when to come. This was at 2:22pm. At 6:02 they told me they were ready for me. My husband and I went to the clinic and I checked in. This was at 6:18. At 7:52 they finally took me back to the room. 5 other people came in after me (one was a dog bite I understand that one) but the other nope. The front desk staff screwed up and instead of saying they screwed up they said well we did have a trauma come in. So here I am 8:31 and I am still waiting to see the dr. I would have left if it was not for me needing to see the dr so bad. read more

Visited for a Covid test. Most of the staff I dealt with was rude, slow and uncaring. It's been 11 days since my Covid test and still no results. I called to check and again I was met with rude employees. I sent an email to the corporate office to let them know and have heard nothing. I will not visit this facility again. read more

Excellent check-in process! Quick response. Front desk and assistant professional and friendly. Alan Armentrout, NP had excellent bedside manner, empathy, humor, dignified the patient, did not mind questions, thorough!! HIGHLY recommend. Would give 10 stars!! read more

I have come to this place a few times beforehand and the only annoyance I had run into was wait times - however I understand that everywhere is slightly understaffed at the moment so usually this is not a problem. However, today I went in with a suspicion I had pink eye - which is highly contagious - and wanted to confirm this as I work in the food industry and did not want to spread it. I was brought back into a room after waiting a little over an hour and was finally seen after two hours. The doctor came into the room (not wearing medical clothing) shined a light in my eyes once, and told me "they look fine to me" when they had been leaking yellow pus the past 36 hours and burned terribly. I told her about my suspicions I had pink eye and asked if I could go to work to which she said "I could go back to work if I wanted to" even when I clarified that I work a job where I would be making drinks to serve to people. I was surprised by this as I figured I was contagious since my boyfriend seems to have caught whatever I have to which she said "pink eye really isn't as big a deal as society says it is - you would go to work if you had something contagious like a runny nose". If I am contagious why are you assuring I can go back to work where I can potentially infect multiple people? I'm not a medical professional and just assumed I had pink eye - she took this as fact without truly asking/looking into it. Additionally, we were prescribed eye drops that could be bought over the counter and basically told to just give them a call if things get worse after two days. I understand that there was probably many patients to see in a small amount of time, however i paid $65 and waited two hours to not even be looked at and to be told "she could write me a work note if I really wanted one". Now I have to make another appointment somewhere else to determine I don't have an infection since they deemed I had something "undetermined". Highly disappointed, frustrated, and will not be returning. Do not come here - look for a reliable medical professional in the area that will take the time to look into your symptoms and tell you not to go to work if you are contagious. read more

I came in for a pre-employment drug test. Everyone was so nice and I was in and out in under fifteen minutes. Great location and wonderful staff! read more

Horrible experience! Rude employees! Used web check-in. Was told about 30-minute wait so we left before we got a phone call. Arrived and was told it would be at least 45 minutes! When I questioned why, we were told they had to see the people who walked in. Isn't that why I should use web check-in ... so I can be at the top of the list? I will not return to this location. Very, very disappointed! read more

DO NOT GO HERE FOR COVID-19 TESTING! You will wait over an hour, for the office visit, pay close to $100. depending on your insurance, charge for the test is $126.00. then you have to wait 5 to 7 days for your result. You are better off going to a drive center in Frisco, Dallas or Fort Worth. read more

If you need to get test for Covid-19 please do yourself a favor go somewhere else. I got test on 7/8/20 finally my test results came back on 7/24/20 and result is "Inconclusive". I'm very disappointed using your service. I waited all these day to get this result. What a waste of my time. read more

So much gratefulness for Ms. Shannon (PA). From the first moment I met her, she was kind and considerate to my hip pain, accommodating my position whenever possible. She came across as extremely competent with how she assessed the source of my pain, walked me through her thoughts, reassured my anxiety, and did all of it with such nurturance and humility. So grateful to the Universe for you, Shannon. read more

I would never recommend this CareNow if my life counted on it.. The entire front office staff needs to be replaced.. None of them have a sincere personality they all Fake...On top of that they are lazy and inconsistent in what they're job duties are! I only went here because it was the first available appointment I could get for Covid Testing.. I should have went with my right mind because I felt the insincere in the voice of the first two calls I made to this office..Just, Unprofessional, Inconsistent and Fake! CANT EVEN GET ANY INFORMATION ABOUT MY TESTING...I KNOW AT THIS TIME EVERYONE IS STRESSED OUT, BUT YOUR NOT GONNA SPEAK TO ME ANY KINDA AWAY AND NOT THINK IM NOT GOING TO SPEAK ON IT!!! Then I asked for a manager or supervisor was told no one worked on the weekend and that they all run it THEN SHE HUNG UP....SO YOU MAKE SURE YOU LET LISA KNOW HOW YALL we're acting sinceyou didn't want to provide her name!! YEAH INTO THE GROUND ia where yall runing it!!!...I would never ever go here or recommend you take your family here these ppl are only here for a paycheck the PA was the only person to seem to have an empathy or carr about her! read more

This place BLOWS watch out for the front desk everyone in there seems like they're miserable just anticipating the end of the work day ...not only did I go here 3 months ago and was overcharged on my card $100 for a basic check up ...but more recently I was alongside my mother when they informed us that was a 2 hour wait, so we suggested leaving and coming back. They told us they were locking the doors at 5'o'clock (which was 30 minutes later) and as long as we were back before 5 they could get us in. We arrived at 4:59pm on the dot, but the door was already locked and ironically the whole lobby was empty meaning they had lied about the 2 hour wait and the front desk was also unattended meaning they pre-locked the door prior to 5. We banged on the door and finally one of the workers came out from hiding and he didn't even open the doors to talk to us. He proceeded to mock us through the window glass and although he recognized us, and knew we were just there and that he had told us to be back by 5 and he would just shrug his shoulders and look back at his other employees. It was beyond embarrassing to my mom/horrible for me since I was super sick. To know I can't have suitable medical care that actually cares about their patients...Care Now more like Care Later this place sucks will not be back and don't even try me Lisa. read more