Well after they changed from a nice small town doctors office to what ever they claim to be now it was a great doctors office. Let me begin by saying my primary actual doctor I haven't seen in I don't know how long. I haven't seen an actual doctor in years. Then when they can't get you in they tell you to go to urgent care which we all know is a joke!!!! at this point I have been forced to seek doctors at other places. My biggest complaint is they never can make time to see you when you are sick yet the waiting room is completely empty and everyone is just chatting away together. I'm honestly sad at the fact I have been going to this "group" since I was a child and it was great friendly doctors always made time for me etc.. now between the overcharging on the bills to no time to see anyone... I feel like the staff here can't be bothered and they act like they are doing me a favor, well you will no longer be getting my insurance money, or my copays. I wish you could go back to being a small town doctors office that actually cared about its patients instead of tying people up on hold to the point of frustration so they hang up and listen we know the waiting room is empty so let's quit the busy act and get it together for the other people that have more faith in you than I do read more