Home Care Assistance stepped up to help my sister with Parkinson's. Their caregivers understand…read morehow to make a big difference for my sister. She is getting eight hours of care a day, seven days per week! Every day is excellent. They are always on time. I mean always!! My sister is so happy when I call her. She receives three home cooked meals a day and she loves each meal, believe me. Home Care Assistance is so helpful with bathing, hygiene, safely walking in the home and meal preparation. They get her groceries and medications at the pharmacy too. I do not have to worry about my sister's care anymore. I can visit for the fun times since Home Care Assistance is so reliable and gives her the loving care she needs!! The office and billing staff are easy to work with and responsive.

My mom lives in a senior residence, but needed additional assistance after a hospitalization…read more Alicia was so helpful in arranging it on short notice. Caregivers Araxi and Tina were both very friendly and nice. Since my mom is in assisted living, there wasn't a lot for them to do, but they did whatever they could to help her out.

Recovering at home from total knee replacement was much easier because of their compassion,…read morepatience, and genuine kindness. I am so grateful to my team, Sherilyn, Haley, Kris, Amanda, and Kate. They took the time to listen to my concerns, and encouraged me every step of the way. I can't thank them enough for everything they did for me, and I would highly recommend them to anyone in need of home healthcare. Thank you

I'm a retired physician, a former quality assurance board member at a Silicon Valley hospital…read more The care I received from my team ( RN Scott , OT Emerald, PT Anita and Amanda from Social Services) more than met my high standards. Their competence, knowledge, compassion and great listening skills is why I believe UC Davis has partnered with them as their affiliate Home Care Agency. Communication skills, patience and experience with homebound patients is different from health care providers in an outpatient or hospital setting. They definitely have that from years of experience in home care. Thank you to this team and the owner of American River Health Care for his insight and providing extra much needed services for free that are not provided by insurance. You have set the bar high! P.S. It's important for NEW home care patients to understand that home care professionals are unable to stick to a specific appointment time frame due to travel time and the importance of judging when the patient is physically and mentally ready before leaving for their next patient.

I would give zero if I could based on quality of care provided to my father with dementia who…read morerequired 24 hour care while my mother was in a rehabilitation facility recovering from surgery. The quality of caregivers is a hit or miss. There were a few great caregivers and of the 10 or so that cared for my father 2 were worth the cost of care. They interacted with my father and cleaned during the 12 hours they were there. Other caretakers left the floor unswept and counters unwiped. Just some basic expectations when you pay almost $1000/day and leave all supplies out in the open for them to use. One caretaker, per a nurse calling from his doctors office, yelled at my father to come to the phone. That nurse, when we went in for his doctor's visit, questioned who was caring for my dad and suggested we look into potential elder abuse based on the way she interacted with my dad. The final straw that led me to cancel immediately (for which we paid dearly) was when my son went to check on my dad and the master bedroom smelled like feces, the sheet was not washed and the toilet not wiped down. That being said, the office staff are great. I interacted a lot via text, the most effective communication given the timely nature of our problems and the need to adjust caregivers. All of my bad experiences are documented via text, however give laws and the contract they are not accepted when trying to prove a claim. Word to the wise, ALWAYS cover yourself with email. Beware of the owner! Carrie is a great salesperson, but a ruthless business person who does not investigate problem situations within the company. Would love to know if ALL the workers are insured and bonded. Something else to keep in mind when hiring this company.

Tina- marie was excellent assistance from Golden Year. She went far and beyond. Highly recommend…read moreher.

HomeCare professionals has always pulled through for us even at the last minute. Thank you, Gail…read morefor your support and care for our community!

Beware do not use this agency at all cost. My mom was severely injured to the point of death…read morebecause of the negligence and carelessness of a caregiver named Chaimere. Obviously this caregiver was never trained properly on how to get an elder patient into the car. She fully did not safely put my mom in the car before she pulled her safety walker away in the trunk to turn around and let my mom fall under her car in the garage on hard concrete. She suffered from an open fracture in her ankle that was nearly twisted off her body along with a fractured femur, all of this leading up to a slow and extremely painful passing on hospice. I loose my mother but Chaimer still has a job just because she wanted to get in the car 30 minutes faster. Absolutely unacceptable. Disgusting this agency has unprofessional overpriced caregivers that only care about your money and not your precious priceless loved one. Absolutely nightmare for our family and poor mother traumatized for life.

They were very supportive with needing same day care for end of life care for a family member for a…read morefew weeks. Great quality, grateful for them. Staff felt like family. Highly recommend!

Cyndi Rose is a gem. She has been working with our families to place our brother who has had…read moreParkinson's for over 18 years. Recent changes in his health, including memory loss and a fall resulting in a hip fracture, required changes in his housing and care status. Cyndi was a tremendous resource who helped us immensely in his move from independent living to skilled nursing for post surgery rehabilitation and finally his current board and care home. His needs were very specific due to his current condition and Cyndi located a perfect home for him. We couldn't be more thrilled with Cyndi who never gave up for us.

Cyndi is truly amazing at her craft. She exceeds all expectations every single time. To find a…read moreplacement agent that actually cares is hard to find in this area. I have worked with her numerous times with some very challenging cases. She rises to every curve ball thrown at her and works endlessly to find the best outcome. I highly recommend Rose Senior Placement. The strength, determination, and the pure grit from Cyndi makes her stand out. I have not just gained a valuable placement agent I have gained a friend as well. Thank you for all that you do Cyndi!

Apex has been amazing. We started by only needed a few hours several times a week, and in the…read morespan of a month we needed 24 hour care for our loved one. They pivoted quickly to fill our needs. Also, the caregivers were great. Highly recommend.

The caregivers were not reliable. From May 2025 - August 2025, my mom's primary caregiver,…read moreBrittany, called out 19 times. I needed home care on the days I worked in office and this was not it. To add insult to injury, my mom passed away on 5/5/26 and I discovered all of her good jewelry was missing. Got zero response from the company. I understand time has passed since I ended services for my mom, but the caregivers were the only people who had access to my mom's jewelry, which included a special piece my dying sister bought for my mom.

I called and was able to get an IV an hour later. I had a procedure he following day and wanted to…read morebe hydrated. Jillian came over and was so helpful, gentle, and professional. She made me feel at ease as his was my first time doing this. She sat with me and we had great conversation. I will absolutely be having her back. Also all the staff I spoke while scheduling was awesome and helpful too!

We had a wave of the flu In our house and mobile IV came through!! Annie was our nurse and she was…read moreabsolutely amazing! So sweet, so knowledgeable, and she had us feeling so much better. Will definitely be using them again in the future!