1. BrightStar Care

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Roseville, CA

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BrightStar Care

4.3 (23 reviews)
Open • Open 24 hours

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Recommended Reviews - BrightStar Care

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Reviews are largely positive. People highlight the professional therapy staff, attentive caregivers, and supportive and flexible staff. Communication is also described as open and helpful.

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2 years ago

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Ignacio C.

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1 year ago

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1 year ago

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1 year ago

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7 months ago

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9 months ago

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1 year ago

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1 year ago

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1 year ago

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5 years ago

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4 years ago

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4 years ago

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2 years ago

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Ignacio C.

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6 years ago

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5 years ago

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7 years ago

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6 years ago

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Ignacio C.

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6 years ago

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Ignacio C.

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7 years ago

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7 years ago

BrightStar is a great company.! Very respectful staff. They are always willing to help me. I highly recommend this company.

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10 years ago

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Ask the Community - BrightStar Care

Do they offer ongoing classes to meet different needs of clients caregiver serve/assist?

Yes we do! Also, caregivers sometimes are trained to the specific needs of a client. And we have also trained family members, such as our hands-on Dementia training.

Don’t See Your Question? Ask Away!

Review Highlights - BrightStar Care

“Richard was a great therapist and showed me different ways to exercise my knee to help me get back on track.”

Mentioned in 5 reviews

Read more highlights

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TheKey - Christin-General Manager

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We have engaged with Craig Cares for two+ years in the caregiving for our mom who's in her 80's and…read morehad a rough go of it medically. They have been extremely flexible in the scheduling of staff to take care of mom at different facilities and varying the staff to meet her needs (and challenges), In March 2020 with the onset of COVID-19 when we took her out of her facility and started sharing her between the local family and Craig Cares was right there assisting and helping her and us through the new life challenges. Recently her caregivers, Michelle and Imelda, have been awesome as we finally transitioned our mom back into her own home with safety improvements. I work closely with Tenisha, one of the schedulers, and she's very pleasant to talk with and understanding as our mom's needs keep changing. We're very happy this company is weathering the COVID-19 storm as I'm sure a lot of families in the Sacramento region really depend upon them. Thanks Craig & Team! Jon

In seeking home care for our 81 year old mom for a couple of weeks after a long hospital visit &…read morerehab, we were referred to Craig Cares by more than one persons/organizations. My first call to them was with James who instantly made me feel they were the company we wanted and they were willing to get us care within 2 days. Tiffany, the case manager, is both very professional and also very caring and personal. She came the first day with the first caregiver to make sure we were all set. Their policies are generous and they are incredibly flexible and willing to pivot when needed. Our goal was to get my mom to independence. We had 2 very different caregivers and both were wonderful. My mom got to independence earlier than expected and we cut a few days off our original plan. I FULLY recommend this wonderful company!

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TheKey - Samantha-Client Care Manager

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Ivy Park at Roseville

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I want to recognize Deborah Levin at The Ivy Roseville. Her kindness and caring to my mother in law…read moreand others at Ivy is next level! My mother in law talks about her all the time and lights up when she comes by. Ivy you've got a gem in Deborah. My mother-in-law has been a resident at Ivy Park Roseville for close to 18 months. I would recommend Ivy Park Roseville to all my friends and family that are in need of a new home for their loved one that has different levels of active and assisted living. There are many activities, outings, attentive staff and a special room where you can come and dine with your family member.

Moving a loved one into senior living is never an easy decision--especially after a difficult…read moreexperience--but this community has been an absolute breath of fresh air. After what my friend went through at his previous assisted living facility, we were understandably anxious. That anxiety disappeared almost immediately once he settled in here. The environment itself is clean, comfortable, and thoughtfully maintained. There's a real sense of community here, not just a facility. My friend is more engaged, more relaxed, and overall much happier than he's been in a long time. That peace of mind is priceless--not just for him, but for those of us who care about him. We feel incredibly relieved and grateful that he found this place. It's everything we had hoped for and more, and I wouldn't hesitate to recommend it to anyone looking for compassionate, high-quality senior living.

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Ivy Park at Roseville
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Anytime Anywhere Senior Care - A beautiful caregiver, not only on my team- but hired to care for my mother until she passed! Now, she helps care for my brother!

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Adequate words cannot be found to describe the superlative care my loved one recently received from…read moreAnytime Anywhere Senior Care. I had never needed any type of home care services before, so I admit that I was a bit reluctant to jump in feet first...untiI, as sole caregiver for many months, I realized that the need for professional home care was upon us. I initially met with agency owner Lisa Taylor; she came to our home with materials in hand, a warm glowing personality, and presented her company's services in a most impressive way. I knew that THIS is what I wanted and needed for my loved one in order to keep him at home as I'd vowed I would -- rather than 'placement' in a facility somewhere. I immediately felt overwhelming relief and security knowing that he was going to be in the very best of hands...and he was! Without question, Lisa and her hand-picked team are amazing. A rare blend of professionalism, sensitivity and empathy, and a warmth exuded at every turn...I could not have asked for more! I give Anytime Anywhere a five-star rating and a double thumbs-up and, without question, highly recommend them for your loved one's home care services needs.

We have been clients of Anytime Anywhere Senior Care for 6 years. Our difficult life was…read moretransformed when Lisa introduced us to Kim Andrews as my husband's caregiver. Kim has been become part of our family in so many ways and she helps us above and beyond anything anyone could ever do. We highly recommend this company to those who are in the need of Home Health Care.

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Anytime Anywhere Senior Care - Another Great Review from a fabulous couple we were able to provide care for!

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Anytime Anywhere Senior Care - President Owner- Anytime Anywhere Senior Care

President Owner- Anytime Anywhere Senior Care

Anytime Anywhere Senior Care - Anytime Anywhere Senior Care is always more than happy to offer free educational seminars on your choice of subjects.

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Anytime Anywhere Senior Care is always more than happy to offer free educational seminars on your choice of subjects.

FirstLight Home Care - Kimberly Ellis Director of Operations and Care Coordinator

FirstLight Home Care

3.7(14 reviews)
1.1 mi

Have had help to stay at home. 2 home care ladies stood out, did above and beyond in cooking,…read morecleaning, medication reminders, sleep routine. Fun company, stayed off cell phones kept me company, listened to my stories and took me to appointments and shopping. Were very interesting to talk to. Laundry done, floors clean, mopped better than family. Ms Charlotte & Ms Nancy in OKC. OK. fm

It's been a few months since I stopped using FirstLight Home Care in Roseville, CA, and I'm only…read morenow writing this because I wanted to make sure I had all the facts together. Overall, it was an extremely frustrating experience, and not just because of billing issues, but also because of serious concerns around professionalism, accountability, and trust. I initially sent an email in December regarding billing discrepancies related to mileage charges and billing time, but never received a response from the staff member I emailed. Because of that, I later followed up by phone, and the conversation was handled poorly. Instead of focusing on resolving the issue, I was met with defensiveness and a lack of accountability from that staff member. The company's stated billing practice is simple: billing should reflect when a caregiver arrives at my door and when they leave my door. This was clearly communicated during intake and at the time of signing the contract. They also stated that mileage is tracked based on errands requested for the client. However, when I raised concerns that my billing, including a specific mileage charge, did not match what was billed, the response I received was defensive and hostile rather than solution-oriented. Communication within the company also seemed disorganized. I was initially told to direct concerns to one person, but later questioned as to why I had not contacted someone else, despite never being informed that was an option. I was eventually offered a small credit for the mileage inaccuracy, which was referred to as "Trump change," and it did not reflect well on the company's accuracy, transparency, professionalism, and billing practices. Overall, the interaction left me feeling unheard and uncomfortable. Additionally, I need to address a serious concern regarding my belongings. After taking time to thoroughly go through my home with a family member, I confirmed that certain items are missing. I initially gave the benefit of the doubt because I am disabled and didn't want to wrongly accuse anyone if something had simply been misplaced. However, after carefully reviewing and reorganizing everything in my house, items that I know were present before a specific caregiver's visits are no longer there. I won't make direct accusations, but the timing and circumstances are concerning, and I feel it's important to share this experience. I also became aware that the company offers bonuses or incentives to their caregivers for getting clients to leave high-rated reviews. While there's nothing wrong with asking for feedback, I think it's important for people to know this because it can give the public a misleading impression of the company's overall care and reputation. When families are looking for home care, and even in my own case, reviews play a major role in deciding who they trust with their loved ones and access to their home. This company knows that, and during intake, they even present and emphasize their "5-star" rating materials. Because of that, I think transparency matters. High ratings do not always reflect the full range of client experience with the company. Overall, all of this made it an experience I cannot recommend. If you value accountability, transparency, professionalism, and feeling secure in your own home, I would strongly reconsider using this company.

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FirstLight Home Care - Paul Terpeluk Owner and General Manager

Paul Terpeluk Owner and General Manager

FirstLight Home Care - Paul and Kimberly during Caregiver Appreciation Day!

Paul and Kimberly during Caregiver Appreciation Day!

FirstLight Home Care - Best team around!

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Best team around!

BrightStar Care - homehealthcare - Updated October 2026

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