This has been our GPs surgery for years now and we've used it a fair bit (having three kids does that to you...)
It can be a pain in the neck getting an appointment in the morning as it's the standard "keep ringing until it's not engaged" tactic although on one occasion we did explain - once we got through - that it was one of our younger children who was ill. The receptionist took our details and a doctor rang back very shortly after to arrange a shorter-notice appointment. Can't tell you how much we appreciated that.
We've dealt with three or four of the medical staff and I can comfortably state that their bedside manner is superb. Rarely, if ever, have we felt rushed out the door and they've always been happy to really *discuss* problems, not just throw a simple solution at you and hope it sticks.
If this is your local doctor's office then you're lucky. They really are good. I've knocked the one star off my review purely for the telephone appointment lottery. read more