Dr Cardinali is the best of the best doctor. I would never…read morebring my dog to anyone else

My pom died because of misdx. Never informed he had liver issues. When he got critically sick…read moretook him to Coram animal hospital and found out what was wrong. Started with another vet. Then, sent all my 5 pet records and completely trashed me on each pet record..My nephew worked for new vet, so he pulled all the slander. Had 5 animals with Mt Sinai. Called to have a kitten of my grandchild looked at 104 temp. They couldn't be bothered to busy. Kitten almost died. Pneum. Ended up in Riverhead true hospital. Vet stated,if Mt Sinai had taken him in would have only need antibiotic. Became major issue cost me $3000. and he had to stay over night. My daughter and her child did not have this kind of money.. But, as Grandmother was not going to let my grandchilds kitten die. IV hydration and antibiotic..$3000 because kitten had not been seen at Mt Sinai. When I called, for emergency appoint as a client.... MISTREATMENT of my pom..Mis DX. ..Can't be bothed to see my other kitten. Ended up critical. Slander to another vet when I asked for all my 5 pets. Is this what you want. I'm a RN and animal person. This is not a animal hospital but a VETS OFFICE. Could careless about animals but the vet charges.. They charge more than Surgeons for people..Rates are horrible. Care is horrible when you need emergency. Won't help even when your a client. Than trash you for your medical records. Slander your records.. Please this is not a place you want to be. Stated to busy. What to see critical kitten when your a client.....

I have had nothing but beyond amazing experiences with this veterinary practice. Dr. Hirsch is…read moretruly one of a kind, so caring and thorough. The entire team is incredible- from my initial phone call to actually diagnosing my dog to going over the treatment plan. They are so wonderful and I am fortunate to live so close to their location. Highly recommend. My dog, Willie, was very clearly in excruciating pain and I didn't know why. After an unsuccessful midnight trip to an emergency vet- The Miller Place Animal Hospital was able to take Willie the following day. Due to the pandemic, pet parents are not allowed inside but they were SO great with calling me and keeping me in the loop. I finally felt like my dog was truly getting taken care of. We will never be able to thank them enough. **Our other dog also goes here- she absolutely ADORES them. I've never seen a dog so excited to go to the vet before...truly!

they charged a woman almost $800 to treat a stray cat. the cat wasn't hers. I've talked to many…read morevets and asked them, when do you scan a stray animal to see if they have a chip? the answer: BEFORE you do any work on the stray animal is protocol. miller place animal hospital decided to check to see if the cat was chipped AFTER the work was done and after this very gracious woman shelled out $800 for bloodwork and insulin shots that could have been a bad safety concern on this diabetic cat. if they checked him and found the chip they would know he's on insulin and had been lost by calling the owner. shame on them for taking advantage of this woman. now knowing he has an owner they should have reimbursed her money once they finally figured out he had be chipped. I am a very disappointed. of course I had to do the right thing by this woman and pay her back. miller place vet took advantage of her kindness. there is no compassion over there at all. to the one who had the after thought sense to check if he's chipped, thank you. - snoopy is now at home with his family, we are now $800 in the hole for their mistake.

We have had multiple dogs come and go from our lives in the past few years. Our interactions with…read moreDr. Gerbino have been nothing less than top-notch. Today we brought our latest rescue in, who we've only had for a month, and is super scared of the vet experience. Dr.Gerbino and Vet Tech Laysha took all the time in the world, reassuring and calming my frightened dog through her exam and treatment. To know that we have a talented, truly caring and empathetic partner in our canine's care is positively critical, and ever so much appreciated!!

Always extremely knowledgeable and helpful! My dog years…read moreago had an infection, I brought him in and they fixed him in no time. I remembered how nice they were and now my female dog is having an issue. I was able to go back in my email to get the name of this hospital because I trust them so much. They really make you feel comfortable and less nervous about your dog's care. Great staff!

Best animal hospital I ever worked with. We switched from a different animal hospital and I just…read morewish I found out about Jefferson Animal Hospital sooner. Dr. Sagel is wonderful, the entire staff is as a matter of fact. It's clear they care more about our babies' welfare than how much money they make. They are all so kind and show such care, it's immediately obvious they are a great group of people. I planned to switch from our old vet in Islip to Jefferson when we adopted our newest puppy, but our older girl Holly was the first to visit when she developed a bad cough. Throughout it, Dr. Sagel & the supporting staff has been wonderful. Everything was explained and they broke down costs for all her treatments before performing anything and never pressured us into anything. Holly even seems to like it there, each visit while she's nervous at first, soon as a tech mentions her name, she would let out a bark to say "hey that's me" and has been actually happy during exams. I also love that they see lots of different type of animals - we have ducks, cats, guinea pigs and small birds, I'm happy we can bring them all here instead of having to go to three different animal hospitals like we used to.

I had to leave my Bambino cat for the day, and I was very nervous to do that and within the first…read morehalf hour after I left the hospital, I received a text with a picture of a staff member holding Lilith in a blanket I felt so much better I saw she was calm, and I felt a sense of relief. Dr Brian is amazing, Lilith had to get a sonogram and Dr Brian wanted it to be read by a specific Cardiologist he said he would even wait an extra day if needed be because he felt he was an extremely experienced and reputable Cardiologist but what he said afterwards was so comforting he said "I want this Doctor because now I consider Lilith MY cat" I felt so reassured that whatever I had to deal with I knew she was getting the best possible care. I had many questions after the diagnosis and Dr Brian returned my call that day and explained in detail everything I needed to know. I cannot say enough about the Jefferson Animal Hospital I can feel the team attitude and love for animals at every visit.

Dr Joseph Azagrar and his Team are absolutely the Best!! Dr. Azagrar listens to the patient's…read moreparents, he takes his time and is extremely thorough. He actually diagnosed a problem we didn't know about and was left unfinished upon exams with my prior Vet. I advise anyone who wants exceptional, professional, diagnosis proceed to Dr Joseph Azagrar..you will not be disappointed Thank you, Judith and Thomas Fezza

I brought my pug, George, to Pet ER today, and I felt compelled to share just how exceptional this…read moreexperience was. George's nails had grown so long they were beginning to cut into his pads--something no pet owner ever wants to see. To make matters more difficult, George is absolutely terrified of having his nails cut. It's always been a stressful experience for him. But when I brought him to Pet ER, they immediately put us at ease. They were more than happy to help, took him in right away without an appointment, and had everything done in less than two minutes. To my amazement, George didn't make a single peep--he stood calmly and allowed them to do exactly what they needed to. They even told me he was perfect! I was truly blown away. From the moment we walked in, the level of compassion, professionalism, and genuine care we received was beyond anything I've experienced in a long time. I've been part of the Setauket community for 58 years and have owned and cared for many animals over my lifetime--including horses, goats, donkeys, dogs, and cats. Having worked with countless veterinarians in this area and beyond, I can say with complete confidence that Dr. Azagrar and the entire team at Pet ER stand out in every way. They are not only highly knowledgeable and skilled, but truly compassionate. They take the time to care about you as a person and treat your pet like a valued member of your family--not just another appointment. George was treated like royalty. The staff is kind, attentive, and incredibly respectful. You can feel that they genuinely love what they do, and that makes all the difference. Pet ER has become such an important part of this community. It's exactly what Setauket needed--a place where our pets are treated with the dignity, care, and compassion they deserve. I am overwhelmingly grateful that they chose to establish themselves here and serve our community. If your pet ever needs care, this is the place to go. I cannot recommend them highly enough.

Horrible !!!! , uncaring staff !! stay away .. for the safety of your pets ‍…read more we used this practice for over 20 years..it has gone horribly down hill in the last 2 years ! they only care about the $ I took my dog in with a ruptured eye - due to a tumor behind the eye . The staff was extremely rude and uncaring !! they turned us away as his eye was bleeding out . ( even though I had an appt for another one of my pets) . we then drove him to another vet in the area -.... they were mortified... that a professional veterinarian practice would turn a pet away with such a serious issue !!! / He is now going to lose his eye Thank God, there are other practices in the area that actually care about the pets .

RUDE front office staff. They act like they're doing you a favor to check you in . they don't like…read moreto get out of their chair. Overpriced , rude , 0 empathy . Filthy office. Needs a good cleaning. Would never go back there again. My dog actually got sick from something on their floor .

Great vets for a nervous puppy. They put him (and me) at ease, and explained everything…read morethoroughly, and in plain langauge. Highly reccomend!

They give vaccines and tests you do not consent for. They take your pet into another room to check…read moretheir nails and preform tests/ vaccines you did not give permission for.

They answered all of my questions and were very informative with how the adoption process worked…read more Very generous with items and food to take home with my kitten. Would definitely recommend adopting from here!

We had a great experience adopting our dog from this shelter. The staff was so kind, knowledgeable,…read moreand clearly dedicated to the well being of every animal in their care. We're so grateful and would highly recommend this shelter to anyone looking to adopt!

You should not keep betta fish in cups they will be much much happier and healthier if you give…read morethem tanks. They don't even have to be big bettas just need around a 3-5 gallons even just putting them in big sized mason jars with some easy plants like Java moss and lucky bamboo or plants from your betta buddy cups and a scoop of gravel is better than those tiny cups.You guys already have empty tanks and bettas can sometimes go with community fish if they have the right personality. But the rest of the store is good. Still just for the bettas sake stop putting them in cups.The bettas will thank you :)

I've been coming to this pet smart for years and have never ran into any issues before except…read morerecently when I had a rude encounter over the phone. I had called about my fish that were sick with dropsy and asked what to buy to help improve their tank, to which a worker named Lisa was extremely rude to me on the phone and had cut me off mid conversation and hung up on me. I had went to the store in person and confronted the issue and recorded the entire interaction. Her excuse for being extremely nasty to me was because she "thought I was a child on the phone" and sounded "young" so I wasn't taken seriously. She then apologized to me with no sympathy behind her apology instead she had a smile on her face. I'm disgusted with how this worker handled the situation and behaved. I hope no other customers have to encounter such rude behavior.

I recommend. I bought a male Abbysinnian kitten and picked up at cargo at La Guardia. Cat is 3…read moreyears now and indoor. He is super smart and affectionate.

catsdogs.us made the entire process seamless and truly special for our family. They helped us find…read morethe most perfect Russian Blue kitten--healthy, beautiful, and with an amazing temperament. From start to finish, their professionalism and care were evident, and we always felt confident we were in good hands. Our new kitten has been an incredible addition to our home, and we're genuinely grateful for the experience. Highly recommend.