A+ service at North Shore Veterinary Hospital! My cat was…read morehurt by another cat late night so we couldn't call until the morning. They told us to bring him in any time. We had him there within the hour and they fit us in to the schedule. The people at the front desk were awesome as were the vet techs. The doctor was also amazing and did a great job fixing up my big boy as well as reassuring my daughter who was very upset at the time. I know that the staff probably hear the same things from the people who bring in their pets but they all listened and treated us with kindness and as individuals. I recommend this office to anyone who is looking for a place to bring their pets. We will definitely be back.

These are not even a days worth of animals they have helped save. They are always willing to helpread more

My family's been going here for many years! We love Dr. Luckow. The entire staff treats my dogs…read morelike family and gives them the best care. I trust them completely and honestly wouldn't go anywhere else.

Dr. Ken is the most gentle compassionate Veterinarian I've ever met…read more He helped me when I had to put my little dog down and he sent me a condolence card written by his own hand I teased him I said I knew it was him that wrote the card because like every doctor you can't understand anything. They write.. Now I have a new pup and I brought him there when he was eight weeks old and now we're off and running on a new adventure and I wouldn't do it without him , Dr. Ken and his staff are very compassionate, very knowledgeable and act like my dog is the only dog that they take care of. What more can you ask for I recommend for to Fort Salonga animal Hospital highly..

I read the other reviews, and I have no idea what these folks are talking about. My cat Pig (don't…read moreask, my partner, named him, lol) is one of their patients. The staff has NEVER been rude, and the doctors are terrific. If having to wait a few minutes past your appointment time is too much to bear, you must lead a very charmed life since any wait time is typical​ across many service industries. Its nonsense to think otherwise. Terrific center. **and no, I am not a paid spokesperson.

They made an appointment and when i showed up they said it was wrong time and I had to come back 3…read morehours later. They couldn't squeeze me in. I had to medicate my older dog due to anxiety soo disappointed and i told them my dog had trouble breathing. Absolutely no wiggle room or compassion. ​

Recently brought my 3rd dog to this office for her first visit. She had a complete physical and…read moretest results were provided promptly. This vet is very knowledgeable and compassionate. The staff is friendly & efficient.. They have been wonderful in providing the special foods and supplements that my dogs need at very reasonable prices. My dogs are treated as if they are the only patients of this office and after all, isn't that the way we all want our precious pets treated? Now all 3 of our dogs are patients of this office. Wait times are minimal and they also do home visits and are always available in an emergency, even at 1am with our adopted mill dog vomiting. Excellent advice always Thank you Dr. Heller & staff for taking such great care of our 3 Tervurens.

Absolutely mortified how I was just treated by this vet! Brought my husky in a few days ago for…read morelimping injury did a full panel of x-rays $2000 later gave x-rays blood work etc. submitted a report to us via e-mail When my husband called to have the email report gone over with him so that we we could be explained what was wrong with the dog and what needs to be done. We were told we had to come into the office to review it. We advised the office staff that we do not live close by and neither one of us would be available today to go over it, but would like to speak with the doctor. We were refused to speak to the doctor and told that if we couldn't come in, we should take the report go to another vet and be seen there ! He is not a compassionate doctor. He's fucking crazy.! I don't need to go in there and hear his personal laundry detail to me about his family. He should be keeping is personal stuff to himself. And he should be getting on the phone with us for clarification concerning our dog.

Finding Commack animal hospital has been a godsend for our rescue puppy who unfortunately ended up…read morehaving some lifelong health issues. This office offers a free first visit which definitely saves you some money and you just pay for all the tests and vaccines you chose to do. Following the first visit we chose to signup for their care plan which actually ended up being cheaper for our dog's situation. If your dog will need to go to the vet multiple times a year I think their care plan is worth it and the app makes it easy to track and cancel the auto renewal. Additionally, the vets at this location have gone above and beyond to accommodate our dog who is extremely nervous at the vet. The staff is friendly and was willing to work with our dog's needs. They have been easy to work with, have plenty of appointments available to work with your schedule, and the staff has made it easy to navigate such a stressful process.

VEG!!! commack emergency group, formally know as commack animal hospital , absolutely amazing…read more The employees that work there obviously love animals to pieces. Very kind, very friendly, very knowledgeable and compassionate.

They care for your cat or dog, and my words probably will not do justice to how kind they are when…read morethey talk to you about issues you have with your pet. The pricing is a bit on the expensive side, but I don't mind spending the amount as my cat is my baby. The place itself is huge, and the bathrooms are spotless, and the whole office is like that as well. I completely trust them with my cat and give them five stars.

After years of good relations, and several pets, the last contact with Island Vet was aberrant on…read moreboth sides. They heard something on their voicemail that was clearly not meant for anyone other than me. I explained that to no avail. I hope it was just a bad day on both sides. The overreaction was regrettable. At their request (and I concur), my dog and I will not be back.

Best of breed! Everyone at HVAH takes such great care of our dogs...wouldn't bring them anywhere…read moreelse!

I highly recommend this vet! I had a 10 week old puppy who WOULD NOT STOP PEEING! I've had…read morepuppies before but this was an insane amount of peeing. The girl went every 5 minutes and howled and cried. No one would believe that this was abnormal behavoir. The general response was puppies pee a lot. This vet gave us a same day appointment when I described her symptoms, despite being new patients. She was diagnosed with a severe UTI. We have used them ever since and I have only the nicest things to say.

My cat had a urinary blockage- crystals. I had to bring him in the VEG at midnight (because my vet…read morewas closed). The vet there was spot on. He also told me right away how much this treatment cost and if we had insurance. They fixed my poor suffering cat. He stayed there for two days and I could take him home. I am very thankful that my cat survived. Thank you! The staff was very patient with me as well. I had thousands of questions but they were very patient with me. Again, my cat is alive and if I would have an emergency I would bring my pet there again.

I've had to bring my small dog in for 2 emergency visits related to seizure activity and had great…read moreexperiences each time. All the staff were friendly, helpful and good with my dog. Both visits was because it was during off hours hence my primary vet was closed. We were seen quickly and all my questions were answered to my satisfaction. I never felt rushed or stupid for asking questions. My most recent visit, I had to rush my dog in and they saw him right away. I had initially called as I was unsure if his behavior warranted a visit so they had me send a video clip to make sure and they did recommend him to be seen. During his stay, they called to update me on any happenings which thankfully there were none. At discharge, they supplied me with medication and a script to get a little more in case I couldn't get a quick follow up visit with my primary vet. Though it is pricey (each visit I opted for several hours of observation), I expected it but you aren't pressured to do anything. They will print out an estimate and breakdown of what and how much everything would cost. Then as the pawrent, you decide. They have a free private parking lot and 24 hour visiting hours or you can stay with your pet. There's always someone there so I felt confident my furbaby was safe.

We have been taking our dogs and cats to Smithtown Animal Hospital for about 30 years…read more They are very caring to our loved ones. They are also very reasonable

If I could give negative stars, I would.... I have been…read moregoing to this vet for many years and specifically with one of my cats we've been facing major issues with. She was always congested, her nose would always bleed, losing weight rapidly, no more energry and so much more. Supposably they did a bunch of tests and even surgery which costed me over $1,000 on one visit. They said nothing is wrong with my cat.... within the last month or so my 12lb cat who loves to eat wouldn't touch any type of food. She lost 7-8lbs within the last 3 weeks. Also my cat had a cut that looked infected in the middle of her forehead which the vet said was probably a cut from my other cats. They still claim there is nothing wrong with my cat. Today I took my cat to an emergency vet and they diagnosed her with a tooth infection and cancer saying the spot in the middle of her forehead is actually the cancer eating her bones from the inside out. Now today after thousands of dollars spent at Smithtown Animal Hospital, I had to put my loving, sweet, angel cat down.... I am so disgusted with Smithtown Animal Hospital. All they care about is the money not your pets. Please beware and go anywhere but here!!!!!

I would give this vet NO STARS!!!!…read more I truly wish I had read the reviews before bringing my cat here. This was one of the most distressing veterinary experiences I have ever had. I brought my Ragdoll in because she was clearly not acting normal - she was in pain when picked up, unable to jump, and not using her back legs properly. I also explained that my other cat had attacked her multiple times over the past week and had ripped out a chunk of fur under her left ear. She was understandably anxious and nervous. Instead of approaching her calmly and compassionately, there was no visible effort to soothe or gently examine her. The doctor briefly felt her back, did not even examine the bald patch under her ear, and then walked out. Shortly after, a nurse returned and said the doctor wanted to prescribe pain medication and have us come back next week. I expressed concern that she had not been fully examined. I was then told the doctor was refusing to continue because he "didn't want to get hurt." I understand safety concerns, but handling anxious animals with care and professionalism is part of veterinary medicine. There was no attempt to properly assess her injuries or even discuss sedation or alternative approaches. When I requested X-rays due to her difficulty using her back legs, I was told they would not do them and that we would have to return another time. I left feeling unheard, dismissed, and deeply disappointed. My cat was clearly in pain, and we received minimal evaluation and no real answers. If you are looking for thorough, compassionate care - especially for an anxious or injured pet - I would strongly encourage you to reconsider before coming here. DO NOT TAKE YOUR PET HERE!!!!!!!

Just terrible - take your pets anywhere else…read more This vet is so highly disorganized and negligent, it's very concerning! My mother and I took two pets here on the same day, both were almost killed. 1. One was coming in for a routine spay. I was originally told she would need a cone as females tend to lick their wounds, but when picked up they did not provide said cone after asking for it multiple times. The care instructions were to leave her in a 'cold, dark room for anesthesia to wear off'. I did so, and checked on her shortly after to find a BLOODY MASSACRE all over the room, she had chewed through her stitches and opened her wound! I had to take her for a second operation to an emergency vet the within two hours of bringing her home to have her stitched up. Sure enough, that vet always provides female felines with cones for this reason! We called the following day to notify the staff what happened which could have been avoided with a simple piece of plastic. We thought they would take a little responsibility for this terrible circumstance, but instead have avoided speaking with us altogether. In fact, he called the cops when my mom showed up to speak with him in person....The cop was so disgusted by this, he suggested we write this review. 2. The second cat was brought in with severe dehydration and funky urine odor. I suspected it was a UTI, they gave some fluids and said to let him rest in his crate despite me calling hysterical stating he was walking into walls.... he was in full kidney failure when they released him... Had I not gotten him to West Hills, he would have died... GO ELSEWHERE