A+ service at North Shore Veterinary Hospital! My cat was…read morehurt by another cat late night so we couldn't call until the morning. They told us to bring him in any time. We had him there within the hour and they fit us in to the schedule. The people at the front desk were awesome as were the vet techs. The doctor was also amazing and did a great job fixing up my big boy as well as reassuring my daughter who was very upset at the time. I know that the staff probably hear the same things from the people who bring in their pets but they all listened and treated us with kindness and as individuals. I recommend this office to anyone who is looking for a place to bring their pets. We will definitely be back.

These are not even a days worth of animals they have helped save. They are always willing to helpread more

My family's been going here for many years! We love Dr. Luckow. The entire staff treats my dogs…read morelike family and gives them the best care. I trust them completely and honestly wouldn't go anywhere else.

Dr. Ken is the most gentle compassionate Veterinarian I've ever met…read more He helped me when I had to put my little dog down and he sent me a condolence card written by his own hand I teased him I said I knew it was him that wrote the card because like every doctor you can't understand anything. They write.. Now I have a new pup and I brought him there when he was eight weeks old and now we're off and running on a new adventure and I wouldn't do it without him , Dr. Ken and his staff are very compassionate, very knowledgeable and act like my dog is the only dog that they take care of. What more can you ask for I recommend for to Fort Salonga animal Hospital highly..

They made an appointment and when i showed up they said it was wrong time and I had to come back 3…read morehours later. They couldn't squeeze me in. I had to medicate my older dog due to anxiety soo disappointed and i told them my dog had trouble breathing. Absolutely no wiggle room or compassion. ​

Dr Ullman is not only a pleasure to deal with, but also has an amazing breath of knowledgeread more

Recently brought my 3rd dog to this office for her first visit. She had a complete physical and…read moretest results were provided promptly. This vet is very knowledgeable and compassionate. The staff is friendly & efficient.. They have been wonderful in providing the special foods and supplements that my dogs need at very reasonable prices. My dogs are treated as if they are the only patients of this office and after all, isn't that the way we all want our precious pets treated? Now all 3 of our dogs are patients of this office. Wait times are minimal and they also do home visits and are always available in an emergency, even at 1am with our adopted mill dog vomiting. Excellent advice always Thank you Dr. Heller & staff for taking such great care of our 3 Tervurens.

Negative stars. Dr. Jason Heller is condescending, arrogant, racist, rude and I am unsure of how he…read morestill practices. I brought my cat to him and he stunk like marijuana. I heard him screaming at an employee to the point I asked another if they would like me to call 911, to which they mumbled "no that's okay he is always like this" He spoke down to ne and spoke as if he was the end-all, be -all of veterinarians, told ne that both my cat and MYSELF could "use another wall around the block" because we are both "unhealthy" - I am chubby but also I don't go to animal doctor to be critiqued on my weight. This nab thinks who the heck he is and, my cat did NIT get better after his treatment and I had to go somewhere else only to find he was misdiagnosed. Unless you want a man who is screaming at his staff, stinking like pot, insulting both you and your pet, I would pass on this one. I was so upset when I left and I cannot believe he has any good reviews.

Finding Commack animal hospital has been a godsend for our rescue puppy who unfortunately ended up…read morehaving some lifelong health issues. This office offers a free first visit which definitely saves you some money and you just pay for all the tests and vaccines you chose to do. Following the first visit we chose to signup for their care plan which actually ended up being cheaper for our dog's situation. If your dog will need to go to the vet multiple times a year I think their care plan is worth it and the app makes it easy to track and cancel the auto renewal. Additionally, the vets at this location have gone above and beyond to accommodate our dog who is extremely nervous at the vet. The staff is friendly and was willing to work with our dog's needs. They have been easy to work with, have plenty of appointments available to work with your schedule, and the staff has made it easy to navigate such a stressful process.

Keep track of your pets vaccines. We were charged for a 2nd office visit to get one additional…read morevaccine because they did not do it at the visit 1 month earlier to get vaccines.

They care for your cat or dog, and my words probably will not do justice to how kind they are when…read morethey talk to you about issues you have with your pet. The pricing is a bit on the expensive side, but I don't mind spending the amount as my cat is my baby. The place itself is huge, and the bathrooms are spotless, and the whole office is like that as well. I completely trust them with my cat and give them five stars.

After years of good relations, and several pets, the last contact with Island Vet was aberrant on…read moreboth sides. They heard something on their voicemail that was clearly not meant for anyone other than me. I explained that to no avail. I hope it was just a bad day on both sides. The overreaction was regrettable. At their request (and I concur), my dog and I will not be back.

Best of breed! Everyone at HVAH takes such great care of our dogs...wouldn't bring them anywhere…read moreelse!

The first time I brought my new puppy there I was very happy although I thought a bit pricey…read more I returned three times and was never addressed by name. What I found disturbing was that when asked what I planned to do for flea and tick prevention I Tom's them that I used seresto collars. Obviously I knew about the collars and had bought them in the past. They applied a collar and when I looked at my receipt noticed I was charged almost double for what I can purchase anywhere. I came home and ordered a collar for my second dog from petco, delivered the same day. When I inquired I was tons these products are counterfeited on retail. Puppy needs to be spayed and when I inquired about fee I was told they'd prepare an estimate, I had to call to get it, I thought really high and who ever gave me the estimate, listed items like presentation, hydration and monitoring as if they were separate items. They are actually part of every surgery either for a pet or myself. It does seem that the envelop is being pushed in financial terms here. I sought other recommendations and was quoted almost half the fee for spaying. As a senior in this economy I have to be careful about how I spend my money, I have never denied my pets any care they. Needed including cancer and diabetes care. Expensive but I'd never deny any if my pets life saving care, As conveniently located I can not continue to deal with this facility.

I am writing to express my sincere gratitude to your entire staff…read more My husband and I have visited many animal hospitals over the years, and your 24/7 facility is truly the best emergency animal hospital we have experienced. During our recent visit, I watched your team skillfully and attentively handle a wide range of situations--from a puppy who ate chocolate chip cookies to a dog with a bleeding nail--all while managing more critical cases in the back area. Dr. Ross was wonderful with our 14-year-old dog, who was experiencing "old dog syndrome." Having gone through this with his sister a few months ago, we felt deeply reassured by Dr. Ross's care and left confident that he will be feeling better in a few days. Thank you to everyone on your staff for showing such incredible compassion and care to every animal that comes through your doors.

Never I repeat never entrust your dogs care to total vegetables. Incapable and total idiotic raving…read morelunatics. I basically had to explain everything to them myself. Complete imbeciles and self righteous pompous asses. The service was horrific. My dog was ill and they completely neglected him and turned the other cheek. I can't even begin to describe how terrible and nasty they are. Truly the worst vets on Long Island. I repeat the worst!!!!! I waited 2 hours for absolutely nothing. No help from them just simply whatever. Please take your hard earned money elsewhere. These people will take advantage and rob yoy blind. I will probably press charges after this kind of Lowsy treatment. This was traumatic for my dog and myself. Entrusted his care to childish morons. They knew and comprehended less than a 4 year old. Total embarrassment. Please spare yourself the time and aggravation. Simply just go elsewhere. Veg er say they are the best. Clearly they have no clue. I asked for assistance and simply got aggravated. Pathetic! I would never take a pet or any animal there. Horrible.

We have been taking our dogs and cats to Smithtown Animal Hospital for about 30 years…read more They are very caring to our loved ones. They are also very reasonable

1 star I started…read moreusing Smithtown Veterinary because my previous vet was a bit too far from us, and unfortunately, I was extremely disappointed with the experience. I was 7 minutes late to my appointment, and when I arrived, the door was still locked. Despite that, two other patients were taken before us, and I ended up waiting approximately an hour to be seen. My dog was there for an allergy shot that takes about five minutes, so the amount of time we were made to wait was especially frustrating. They also refused to cut his nails. I explained that he doesn't love having his nails done, and I was told they weren't going to do it this time and that he would need a sedative for the next visit. At our previous veterinary office, nail trimming was handled routinely without making it into such a major issue. The visit was supposed to be a relatively straightforward visit for an allergy vaccination. I expected the cost to be around $220, but the final bill was $353 because of additional fees, including an exam fee that was not clearly explained to me upfront. What upset me most was the explanation I was given afterward. I was told that the exam fee was necessary because they need to have an exam on file in order to prescribe medication in the future. Medication was never discussed during our visit, nor was I there for the purpose of obtaining medication, so this explanation felt completely unrelated to the services I was actually seeking that day. I also found the experience unnecessarily difficult when it came to something as simple as nail trimming. At our previous veterinary office, these basic things were handled without making it into an issue. Here, it felt like every additional service came with another fee or complication. I have no problem paying for appropriate veterinary care, and I understand that veterinary practices have fees and policies. What I do have a problem with is unexpected charges and explanations that don't seem to correspond with what actually happened during the visit. Between the hour-long wait, the refusal to do his nails, the additional fees, and especially the lack of transparency regarding the exam charge, I left feeling extremely frustrated and disappointed. I expected much better communication and customer service. Unfortunately, I will be looking for another veterinary practice.

I would give this vet NO STARS!!!!…read more I truly wish I had read the reviews before bringing my cat here. This was one of the most distressing veterinary experiences I have ever had. I brought my Ragdoll in because she was clearly not acting normal - she was in pain when picked up, unable to jump, and not using her back legs properly. I also explained that my other cat had attacked her multiple times over the past week and had ripped out a chunk of fur under her left ear. She was understandably anxious and nervous. Instead of approaching her calmly and compassionately, there was no visible effort to soothe or gently examine her. The doctor briefly felt her back, did not even examine the bald patch under her ear, and then walked out. Shortly after, a nurse returned and said the doctor wanted to prescribe pain medication and have us come back next week. I expressed concern that she had not been fully examined. I was then told the doctor was refusing to continue because he "didn't want to get hurt." I understand safety concerns, but handling anxious animals with care and professionalism is part of veterinary medicine. There was no attempt to properly assess her injuries or even discuss sedation or alternative approaches. When I requested X-rays due to her difficulty using her back legs, I was told they would not do them and that we would have to return another time. I left feeling unheard, dismissed, and deeply disappointed. My cat was clearly in pain, and we received minimal evaluation and no real answers. If you are looking for thorough, compassionate care - especially for an anxious or injured pet - I would strongly encourage you to reconsider before coming here. DO NOT TAKE YOUR PET HERE!!!!!!!

Just terrible - take your pets anywhere else…read more This vet is so highly disorganized and negligent, it's very concerning! My mother and I took two pets here on the same day, both were almost killed. 1. One was coming in for a routine spay. I was originally told she would need a cone as females tend to lick their wounds, but when picked up they did not provide said cone after asking for it multiple times. The care instructions were to leave her in a 'cold, dark room for anesthesia to wear off'. I did so, and checked on her shortly after to find a BLOODY MASSACRE all over the room, she had chewed through her stitches and opened her wound! I had to take her for a second operation to an emergency vet the within two hours of bringing her home to have her stitched up. Sure enough, that vet always provides female felines with cones for this reason! We called the following day to notify the staff what happened which could have been avoided with a simple piece of plastic. We thought they would take a little responsibility for this terrible circumstance, but instead have avoided speaking with us altogether. In fact, he called the cops when my mom showed up to speak with him in person....The cop was so disgusted by this, he suggested we write this review. 2. The second cat was brought in with severe dehydration and funky urine odor. I suspected it was a UTI, they gave some fluids and said to let him rest in his crate despite me calling hysterical stating he was walking into walls.... he was in full kidney failure when they released him... Had I not gotten him to West Hills, he would have died... GO ELSEWHERE