Words can't express how wonderful Dr. Leister, Christen and the entire caring staff were as we…read moredealt with the sudden loss of our 3 year old Golden Retriever Brodie. We were on vacation when we and Dr. Leister received the horrific news that our Beautiful boy was gone. Dr. Leister handled everything for us and convinced us to stay on vacation, since there was nothing more we could do. We picked up Brodie's ashes and again the staff and Dr. Leister gave us time to talk, cry, ask questions and simply be there for our family. If it wasn't for Animal Hospital of Nesconset helping us through this time, I'm not sure how we would have gotten through this sudden loss. Many hugs and thank you's to Dr. Leister and her staff. We give them the highest possible recommendation as a veterinary hospital.

How could you call yourself an animal hospital and have such a negligent receptionist?…read more I had an emergency for my cat and my current vet is booked. I desperately called this place as it's called an ANIMAL HOSPITAL, told the lady I'd like to book an appointment for my cat today and that I usually go up the road. She rudely said they're not accepting new patients. Didn't even ask what was wrong or if it was an emergency.

I am a new patient at this Animal Hospital in Setauket area and I have to say it was a great…read moreexperience. The vet that I I saw was Dr Sibley who was amazing and so thorough in every way. I have two dogs and I'm just at the beginning of dealing with both of them. One of them has a lot of complications and this doctor was just so thorough and so professional I was thoroughly impressed. his warmth that his patience really were better than any other Vet I've really ever seen and I've seen many. I highly recommend this Animal Hospital. I think the Care is superior and the people that work there are just warm and caring and it's everything you want in a vet hospital to take care of the animals that you love so much. I Highly recommend Setauket Animal Hospital.

We have had multiple dogs come and go from our lives in the past few years. Our interactions with…read moreDr. Gerbino have been nothing less than top-notch. Today we brought our latest rescue in, who we've only had for a month, and is super scared of the vet experience. Dr.Gerbino and Vet Tech Laysha took all the time in the world, reassuring and calming my frightened dog through her exam and treatment. To know that we have a talented, truly caring and empathetic partner in our canine's care is positively critical, and ever so much appreciated!!

Dr Coiro, and his entire staff are very professional, and compassionate. I highly recommend them to…read morecare for your pet. They treated my Cat Sylvester very well, and did their best to treat him as he was dying.

I cannot say enough good things about Smithaven Veterinary Hospital and Dr. Coiro When my dog fell…read moreill, their team provided incredible care, expert advice, and effective treatment that gave her three more years of quality life. Throughout that time, they were always patient, knowledgeable, and compassionate. When it was finally time to say goodbye, they handled everything with the utmost kindness. They gave us all the time we needed to say our goodbyes, never rushing us, and treated both our dog and our family with such warmth and respect. Their empathy made an incredibly difficult moment just a little bit easier. If you're looking for a vet who truly cares about both pets and their people, I wholeheartedly recommend Dr. Coiro and the Smithaven Veterinary Hospital. They are exceptional!

From a puppy to an old dog, the three VILLAGE veterinary hospital took wonderful care of our dog…read more Always extending themselves and giving a personal touch when needed. We could not recommend them more highly. GIina and Bruce Stasiuk.... Setauket

THIS PLACE IS HORRIBLE!!!!! I called to make an appointment and they gave me 4 options for the next…read moreday. I was all set to go. 15 minutes later they called me and said sorry we have no appointments bring him to emergency after booking my appointment. Not to mention the last time I brought my dog there they brought my dog in the other room and heard them hitting and abusing him. Never go to this place. The staff are all liars and do not know how to take care of animals! ANIMAL ABUSE !!!

Tried to make an appointment for a new patient and they require a $50 deposit to make an…read moreappointment. Bad business practice

You will not find a better combination of compassion and competence. They provided excellent care…read morefor our 2 dogs. They offer advanced care like acupuncture in a local and comfortable setting. Just as important, they know how to keep their patients comfortable. My dogs were always happy to visit. The reason for that is that they sensed the vet's and staff truly cared and loved them. They took the time to offer sensible advice in difficult times. I highly recommend them.

I can't say enough good things about Head To Tail Animal Hospital! Dr. Cohen is the…read morebest--knowledgeable, compassionate, and genuinely cares about our furry family members. Every visit feels thorough and stress-free thanks to their calm, reassuring approach. The facility itself is always clean, calm, and refreshingly non-chaotic--exactly what you want when bringing in a nervous pet. The entire staff is wonderful too: friendly, professional, and always going the extra mile to answer questions and make both pets and owners feel comfortable. Highly recommend this practice to anyone looking for exceptional care!

Geoffrey did well with his procedure! Head to Tail, as always, took great care of him. They are…read morealways helpful and professional. Our lab actually loves going to his vet appointment! I highly recommend them

Kind polite staff and decent vets. Quick service too! Have gone here on amd off for over 15 yearsread more

I am deeply disappointed by the service we received at this veterinary clinic. Despite being…read morerecommended by family, our experience was nothing short of a nightmare. According to the vet our dog needed a sonogram prior to being neutered. I took my dog in two weeks ago, unrelated to the surgery, to update his shots which at no point was there any discussion of the surgery or the sonogram ESPECIALLY the cost of it all. Throughout the entire process, there was zero transparency about costs with the tech Jay. We went ahead and scheduled the sonogram and still no disclosure about costs were mentioned. When my mother-in-law arrived at the sonogram appointment she asked what the cost of the sonogram and surgery were going to be. We decided to postpone the sonogram due to uncertainty about the costs. This decision triggered an unexpectedly hostile reaction from Jay, one of their technicians. His behavior was shocking and unprofessional. Instead of addressing our concerns calmly, he became irate and threatened us with a $175 cancellation fee, which was never mentioned beforehand. To make matters worse, he rudely instructed my mother-in-law for us not to return to the practice and he would send us the bill. This kind of treatment is utterly unacceptable, especially when dealing with beloved pets. I requested a call from the vet to clarify the situation and never received a call back. Jay falsely claimed to have discussed the costs with me during the earlier appointment which was a blatant lie. The lack of transparency, coupled with Jay's unprofessional behavior, has shattered our trust in this clinic. I would strongly advise against trusting him with the care of any animals. His conduct reflects poorly on their commitment to animal welfare and customer service. Update* received a call back from Jay 3 days later (not the doctors themselves) and he refused to put me through to speak to the doctor. He said "that's not going to happen, I'm the office manager here." I am appalled and disgusted by this situation and behavior. He took no accountability for how he treated my mother-in-law and AGAIN fabricated a conversation we never had so that he wasn't at fault for not disclosing the price of my dogs surgery. If you care about your animals I would highly suggest STAYING AWAY.

Dr. Azagrar and his staff are incredibly friendly and caring! I had to bring my dog in after she…read morecame home from daycare with a deep laceration on her neck from a freak accident involving a chain-link fence. Dr. Azagrar thoroughly examined her and reassured us that it was not a dog bite, but that the wound would require staples. He prescribed an antibiotic and an anti-inflammatory, and I'm happy to say she's healing beautifully! There was a bit of a wait, but it was absolutely worth it because I knew my dog was in great hands. The care and compassion we received gave us so much peace of mind during a stressful situation. I highly recommend Dr. Azagrar and his team!

If you have an emergency with your pet, after hours, you better call before you go!…read more I am extremely disappointed with my experiences with Pet ER in East Setauket. We never got to see a Vet there for a couple of reasons. On August 20th, I had a life-threatening emergency with my beloved cat, Stache. At approximately 4:00 a.m., I went to this location expecting an emergency veterinary hospital to be available -- only to find that they were closed. I was then forced to drive elsewhere for emergency treatment, losing valuable time. Tragically, we lost our boy, Stache. I will never know whether getting him emergency veterinary care sooner would have changed the outcome, but I will always be left wondering. When your pet is in a medical crisis, every minute matters. If a facility advertises or represents itself in a way that leads pet owners to believe emergency care is available 24/7, people need to be able to rely on that information. Unfortunately, we had another upsetting experience today, October 5th. A cat in our neighborhood was struck by a car and desperately needed emergency treatment. We called the East Setauket location, and instead of feeling that the immediate concern was getting this injured animal help, the conversation seemed focused only on how payment was going to be handled. A rescue organization was willing to assist, but given the urgency of the situation, we ended the call and rushed the cat to another emergency veterinary hospital over 25 minutes away, where he is now receiving care. I understand that veterinary hospitals are businesses and that payment arrangements have to be addressed. However, when someone is calling about an animal that has just been hit by a car, compassion and helping that person understand how to get the animal immediate care should be at the forefront of the conversation. After what happened with Stache and now this second experience, I simply do not have confidence that I can rely on this facility during an emergency. Please, if you advertise or imply that you provide 24/7 emergency veterinary care, make sure that is actually what pet owners can expect. Families dealing with a critically ill or injured animal are already frightened and overwhelmed. They should not have to discover during an emergency that the facility they were counting on is closed. Losing Stache was devastating, and knowing that I arrived at an emergency veterinary facility in the middle of the night only to find it closed is something I will never forget.

We have been taking our dogs and cats to Smithtown Animal Hospital for about 30 years…read more They are very caring to our loved ones. They are also very reasonable

1 star I started…read moreusing Smithtown Veterinary because my previous vet was a bit too far from us, and unfortunately, I was extremely disappointed with the experience. I was 7 minutes late to my appointment, and when I arrived, the door was still locked. Despite that, two other patients were taken before us, and I ended up waiting approximately an hour to be seen. My dog was there for an allergy shot that takes about five minutes, so the amount of time we were made to wait was especially frustrating. They also refused to cut his nails. I explained that he doesn't love having his nails done, and I was told they weren't going to do it this time and that he would need a sedative for the next visit. At our previous veterinary office, nail trimming was handled routinely without making it into such a major issue. The visit was supposed to be a relatively straightforward visit for an allergy vaccination. I expected the cost to be around $220, but the final bill was $353 because of additional fees, including an exam fee that was not clearly explained to me upfront. What upset me most was the explanation I was given afterward. I was told that the exam fee was necessary because they need to have an exam on file in order to prescribe medication in the future. Medication was never discussed during our visit, nor was I there for the purpose of obtaining medication, so this explanation felt completely unrelated to the services I was actually seeking that day. I also found the experience unnecessarily difficult when it came to something as simple as nail trimming. At our previous veterinary office, these basic things were handled without making it into an issue. Here, it felt like every additional service came with another fee or complication. I have no problem paying for appropriate veterinary care, and I understand that veterinary practices have fees and policies. What I do have a problem with is unexpected charges and explanations that don't seem to correspond with what actually happened during the visit. Between the hour-long wait, the refusal to do his nails, the additional fees, and especially the lack of transparency regarding the exam charge, I left feeling extremely frustrated and disappointed. I expected much better communication and customer service. Unfortunately, I will be looking for another veterinary practice.

I have been going to Dr. Star for about 20 years between all of my animals. He is an excellent…read morediagnostician. He has provided superb care to all of my pets. The staff is warm,friendly and aim to please.

We ( my husband and I) can't say enough wonderful things about Dr. Star and the St James Veterinary…read moreHospital!!! From the moment we walked in, the staff was warm, welcoming, and genuinely caring. Dr. Star took the time to thoroughly examine our pets (1 dog and 1 cat), clearly explain the diagnosis, and answer all of our questions. It's obvious they (Dr Star and his staff) truly love animals and treat them like family. Everything was clean, well-organized, and very professional. I especially appreciated how gentle and patient they were, which helped keep my pet calm and comfortable. I feel completely confident in the care our pets receive, here and would highly recommend this Vet hospital to anyone looking for a compassionate, knowledgeable, and trustworthy veterinarian. Thank you for providing such exceptional care!