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Cardinal

2.3 (3 reviews)
Open • 9:00 am - 5:00 pm

Services - Cardinal

Buyer's agent

Listing agent

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6 years ago

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12 years ago

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RowCal Oakdale

RowCal Oakdale

(5 reviews)

I have been sending Work orders or calls to Rachel Casillas and to RowCal regarding issues that the…read moreirrigation doesn't come on. It has been three years and they ignore me. I think the problem is the RowCal representative named Rachel as she makes promises that she doesn't keep. She claims she returns every phone call and she doesn't. She says she will reimburse me the expense to repair my clogged drain pipe and she didn't, and she doesn't know our bylaws when issues come up as she told us incorrect information about getting things passed. We started out with good management representative, but for the last 3 years we have a representative that has caused a downturn. Nothing gets done now and the association is looking shabby. I could go on, but I don't want to waste your time reading.

I am a homeowner in Oak Ridge Park, and Rachel Casillas has been our RowCal HOA agent for a number…read moreof years now. She has responded promptly to my concern as to lawn care, mowing, and snow removal issues, informing the vendor of the specific details involved. Some of these were evidently contractual missteps on the part of the vendor, and Rachel made that clear to the parties involved. She let us know early in her tenure that photographs are very helpful in remedying said issues, because it clarifies what the problems are, along with the written description. I was glad that I was available to send photographs to her. This process seems to have helped us all, homeowners and vendors alike. I have also made it a point to take photos after the fact to show the positive efforts/results made by these companies once they received the comments and communication from Rachel. I just hope they keep it up! Kathy W.

Rachel Ludwig - Edina Realty

Rachel Ludwig - Edina Realty

(7 reviews)

Rachel was responsive and concerned about what was important to us. She was the first realtor we…read morecalled that asked what was important to us in a realtor (our response - easy going, sense of humor, working on our schedule not hers). She assigned someone who ticked the boxes

How often have you heard these statements: "Buying our home was a delightful experience. I would…read moredo it again in a heartbeat! Our realtor was the best!" Um, probably never. Home buying/selling consistently rates as one of the most stressful experiences in a lifetime behind #1 losing a loved one and #2 being diagnosed with a terrible disease. Well, I am not sure exactly where it falls on the top 10 of most stressful experiences, but it is certainly up there. And I am convinced this is due to the lack of Rachel Schaden's in the world, because if there were more Rachels around, home buying/selling would be a delight. Or at least as delightful as the banks would allow it to be. :) Rachel is a gem, pure and simple. She was our realtor in Portland when we recently bought a house in SW. I moved a lot growing up, so I already had a lot of experiences with realtors (read: mostly bad experiences). My husband and I continued the moving tradition recently, and Rachel was the one bright spot in the whole mess of selling our old home and buying our new one. And when I say mess, I do mean an all caps M-E-S-S. The realtor selling our home (NOT Rachel) could have taken notes from Rachel (I wish she had!)...no follow through, no professionalism, flaking out at inappropriate moments. (!) But despite the unevenness of the professionals that we paid to sit around while my poor husband and I were forced to do their jobs for them, Rachel was the one person who we knew we could count on. We knew if there was a deadline, she would be all over it. Not on vacation. Not pawning it off on her assistant. Not out to lunch on the inspection report, buyers addendum, or counteroffer documents. Our poor buyers were made to wait (and stress!) about the outcome, while we waited and stressed, and the sellers in Portland that we were trying to buy from waited and stressed. Lots of waiting and stressing. I wish Rachel had been our realtor for the whole process. It would have eliminated a lot of waiting and stressing. Rachel was the one person who followed through exactly as she promised she would. I am convinced we never would have gotten our current home without her professionalism and attention to detail. She went above and beyond in every respect, even helping the realtor selling our house (!) manage that aspect of the deal. She never once dropped the ball during the entire process of trying to buy our house in Portland (and we had a pretty convoluted journey). And she ALWAYS did what she said she would do. Even the sellers of our current home were impressed with her (and they had their own agent!). I am sure when word gets out about how good Rachel is, she will be inundated with clients, and she certainly deserves the recognition. She is uncommonly good at her job. Probably because she actually cares about her clients. I don't get that feeling from most realtors, but I felt it the minute I met Rachel. I regard Rachel as a friend, and I would recommend her in a heartbeat to anyone looking for a reliable realtor (believe me, this is NOT an oxymoron). Based on my experiences I believe Rachel is a diamond among a lot of carbon copies out there. She is the real deal and deserves to be celebrated for her impeccable level of professionalism, kindness, concern, and service. Buying/selling homes will probably always be stressful to some degree. However, if everyone were as committed, professional, trustworthy, and reliable as Rachel, I think people would have fewer horror stories about the misadventures they had on the sale/purchase of their home and more stories about how streamlined and easy the process was because they had a Rachel in their corner.

Cardinal - contractors - Updated May 2026

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