I love coming here, the food, the produce, the cakes, the healthy smoothies are on point. There's plenty of parking outside. The only reason for the three stars is the lack of attention when we are paying, there was only one register open, the line was huge, there was no manager, and the only cashier that was available, left to do a price check at the meat department. The self checkouts were full and no one stepped up to help. We were waiting for close to 15 minutes. This isn't the first time this happens, and it was still pretty early in the day, around 9am. I love this place but I hate checking out. I'm very disappointed, it's very unorganized and unprofessional. read more

0/5 stars It's my second time I've run into rotten meat. Make sure to check your meats before leaving the store. Last couple of times we've gone to this store the meat section has an odd smell. Not sure why this Cardenas has gotten so bad. We've been coming here for 6 years and can say it has gone down the last year or so. I also have had a bad cake experience. Family and I were all excited to have a slice of tres leches cake and as soon as we bit into it the tres leches tasted rotten. read more

Would be -5 if i could rate it that way...First of all, prices are expensive like all their locations so its my least favorite grocery Store. The produce looks old.... Second, Cardenas is cheap so they only have one person working at the cash register with people waiting in line with each customer carrying a cart full of groceries, some even with 2 carts of groceries. They force everyone to use self checkout with Of course, only 1 person managing every a group of peoplenwith scanners that flag every item you try To purchase and some items like bakery dont even match the advertised price. Cardenas does not cater nor understand their customer base. They like to have interaction with one another, not automate everything. And dont even get me started with the to go food they carry. The prices are astronomical. plenty of other grocery stores that care for their employees and customers. read more

No me gusta que las puertas son exclusivas para salir o entrar No me gusta que no hay suficientes cajeras No me gusta sus máquinas de cobrar e uno mismo los productos read more

I really wanted a Shrimp Cocktail and someone said they had them here. So I tried 1 and it was the worst shrimp cocktail I ever had. I should have read all the harmful ingredients before buying(Red Dye 40 and more) they also had the nerve to NOT DEVANE THE SHRIMP- OMG!this can really make you sick. NEVER AGAIN!!!!! read more

So disappointed with the bakery selling old ass cakes.I bought two different cakes for my daughters party and both tasted so nasty that no one ate them. They were old and one tasted like nail polish.Waste of my money read more

Cardenas Markets - Old ass cakes - Mexican Near Me - Perris, California

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On 9/21/2023, I purchased a birthday cake from the Cardenas bakery at 2:30PM, the birthday cake was for my Father who just retired and turned 64 years old. At approximately 5PM, when my family gathered around to wish my Father happy birthday, we cut the cake and to our surprise, the cake was spoiled. It ruined everything, however, the story doesn't end there. I took the cake back to the Cardenas bakery and was met with horrible customer service by the Supervisor Wendy, she was rude, showed absolutely no empathy and snapped at me while I was talking to her. Wendy, please be advised that I know how to respect my elders and that does not give you the right to be rude to me and disrespectful. I will forever remember this tragic event and never recommend Cardenas to any of my family or friends. read more

Cardenas Markets - Beware of this Supervisor by the name of Wendy. Absolutely horrible. - Mexican Near Me - Perris, California

Van 2 veces que compro carne y no sirve en una ocasión Hera espinazos de puerco y cuando lo estaba cocinando apestaba tan mal y lo tuve que tirar y ase poco compré tortillas moradas y me salió echando a perder y lo fui a cambiar y me volvió a salir mal yo no se porque no revisan las cosas en la tienda los trabajadores read more

Thus people you have as employees at the meet department they are very rude i don't care what time is it you don't treat people like crap if they don't like their job they shouldn't be there if they are tired for any reason lleave your problems out the door we all have problems but we don't take it out on people or customers.. CARDENAS DO A BETTER JOR WITH YOUR EMPLOYEES!!! read more

Tuve una excelente experiencia en esta Cárdenas gracias ala cajera María Elena .Fue más allá de lo esperado, siendo muy amable y atenta durante todo el proceso de pago. Se nota que disfruta de su trabajo y hace que los clientes se sientan bienvenidos. ¡Su actitud positiva realmente me alegró el día! read more

The meet it's horrible we got sick I made pozole and smelled so nasty I had to throw everything away in the trash they should be more careful . So sad read more

I love This market Everyone here is very helpful and very nice I always find everything that I need here and the tree at the end is my two tacos read more

Cardenas Markets - two tacos on a paper plate - Mexican Near Me - Perris, California

Paying from my groceries had never been more frustrating. Only one register opened, and the poor guy seemed tired, quite the poor management in this store. It's been a few months now since I noticed this trend of one register open, even other departments are low staffed too like the cremeria where they have no one to help you. I'm never coming back to this place, it stings, but literally it does, the carniceria smells really bad. read more

Oh Cardenas, Cardenas. This place is good if you need to buy that Latin stuff that you cannot buy at the typical supermarket. You can find some bomb.com carnitas here! Their staff can be a little extra sometimes, very stuck up and what not but if you come in here knowing what you want to get you can ignore and bypass the rude staff and go about your business. You can get some delicious tortillas here too, but if you are looking for meats, for example to make carne asada.. DON'T COME HERE.. go to a local market like mendez or something else. The meats from Cardenas are tough. Happy yelping mis amigos! read more

Wasn't pleased with customer service at the bakery. I had pre ordered a tres leches cake. The cake was dry as soon as we tasted it no milk in the cake so I called them to let them know I wasn't pleased they asked me to bring in receipt the next morning and cake so that's what I did. I showed up spoke to an older man at the bakery I explained that this cake wasn't done right that we wanted a tres leches and this wasn't it I said look it's dry he went to stick his whole hand into cake questioning me saying look it's wet enough don't you see the milk at the bottom I said look it's dry when we eat it it's dry it has no milk regardless of the milk at the bottom it's a dry cake a tres leches should always be moist not dry this is why I don't get dried cakes there's a reason we order these cakes. He went on to tell me that if I didn't want it he understood but that I should see that that cake was drowning in the milks . He said he would give me my money back if that's what I wanted I said yes plz. He asked another employee to give me my money back. Well he takes the cake grabs the Spider-Man toy they add onto the cake and he cleans it up and puts it away in the back to REUSE!!! Grabs the cake again walks to the fridge to put in the fridge! I am disgusted by this! I wouldn't be surprised if they reuse that same cake take the icing off and put it back on sell for the small containers of free leches cakes they sell! Beware! It's gross I will no longer buy cakes from Cardenas they have no pride in what they do and no honesty on how they sell these cakes to people! read more

I went to the store and bought this item. Package says it was packed on the 17th of August. I opened it and it smelled horrible, and tasted like spoiled cheese. This does not smell fresh! It not what I should have paid for! Horrible service. This isn't the first time this has happen to me, I was told by an employee that they sell bad items all the time. read more

Cardenas Markets - Queso fresco. - Mexican Near Me - Perris, California

ni una estrella me gustaría dar, hoy alas 8:20pm me atendió una señora con una actitud tan fea, en la área del queso, horrible servicio. solo por que no mire al manager para que fuera y le llamara la atención, no es forma de tratar alos clientes. read more

Lady in the self checkout is rude, i needed help and she rudely responded to me "HAY VOY" while talking to another associate this is not prompt service and customer focus in this store needs improvement. read more

I was just at Cardenas after waiting in line nearly 25 minutes to be charged. Mind you there are many cashier stations that were closed and only 4 stations were open. There was not one single cashier open for 15 items or less and most people were carrying 1/5 of the store in their carts. Although extremely exaggerated, the store should insure at least one of these fast lanes are open at all times. In addition, as I got closer to being my turn my attention turned to the cashier's ranting about how long his lane was getting instead of speeding his work. His choice of language was also unprofessional cursing left and right and conversing with another worker doing the bagging. Not cool at all! read more

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Sunday I bought a tres leches birthday cake and the cake was dry no leche whatsoever. I don't trust Cardenas bakery read more

Cashier's manager Esmeralda had a really bad attitude when I asked for some pills when I had already waited twice in line for them to go open so I could grab the pills. Bad customer service! read more

all the hot food comes in a bag and half of the time I go their are always people complaining about portion sizes and how the food is expired read more

Horrible Birria , it was cold and smelled awful! Very disappointed-dinner ruined Tried calling the store , different contact number on the receipt, had to look it up! read more

I've been to other markets with this name but this Cardenas is my favorite by far. All the staff is friendly nice and helpful. Tylor is my favorite checker. He speaks English and Spanish very well and always has an extra friendly demeanor. He takes pride in the store and his job. The store is clean and well organized. The prices are competitive and a lot of products are lower priced than some big box stores. read more

Rude no one is friendly here at all no even the manager! I understand these conditions are crazy right now but we work too and it would be nice if you would teach you employees better customer service! At least a hi you do not have to carry on a conversation but a simple hello and thank you for shopping would do anything is better then what you do now is nothing! read more

Recently last month I went to go return bad packaged chorizo they couldn't return it because I didn't have ALL the meat.??? Why would I want such a smelly and horrible stench in my car??? I called the corporate office no answer I'm still waiting for a call back.. I went again today. To my mistake to buy packaged pork.. I was in a rush and it was the store that was near me. The top of the meat looked fine so I took it. I came home I opened it and omg it smelled horrible and it looked horrible. I wasn't going to make the same mistake twice so I took all the meat back. I was met with the supervisor and she looked at me and said again. I said yes isn't that embarrassing that I have to come here again to return bad meat. Saying it as if I was the problem. She took the meat to the department and I followed her because I wasn't going to let her play me. Which I know regret the meat department lady CLAUDIA "helped" us. She said the meat was fine and started giving me attitude. I said meat isn't suppose to smell this bad and she Replied it's MEAT ITS going to SMELL. I was in shock. She then proceed to give me a piece of meat from the stands and I said does this look like the meat I just handed you. She said yes. I then told her to give me a piece of meat I had just returned her and I said really. She then said to smell them. You could right away notice the difference. I asked her So your telling me they smell the same and that meat is suppose to smell she said yes. She then gave me attitude and said what do you want then. With an attitude said check if that's the way you want the meat. I said yes please. She was helping another lady before me and went to her and said "she's crazy saying the meat is bad she doesn't know what she's saying" I then told her are you serious right now are you talking about me to another customer. She denied it and said no even though the customer she was taking too said yes. I was obviously angry and the manager was in a rush to get me out of there because she knew her employee messed up. I then told her let me pay for the difference because they gave me more meat than I originally bought and she said no it's on us. They knew the meat smelled bad because when the manager sniffed it she made a face. I see in the reviews I'm not the only one concerned. This is a huge health hazard. I tried calling corporate but no answer. Not only does the meat department lady CLAUDIA need a lesson in customer service but they need a lesson in health safety read more

This market is full of "profanity-filled Mexican music". A lot of customers who bring their children into the store have to listen to their horrible obscene language, verses, and choruses, in the background. Makes me feel very uncomfortable and that is why I will never shop there EVER again! I refuse to subject myself to this horrible music. To Cardenas employees, it's "normal" because they are used to listen to this on a daily basis, and have to lower their standards (that's if they have any high moral values) because they make a living there. To me, foul language is zero tolerance. This just goes to show you how uncaring and insensitive the Cardenas corporate office is by allowing this type of vulgar lyrics to be heard in the background while you shop at this particular store in Perris. I hope they change their ugly music into something appropriate for shopping and leave all that profanity for drunks. read more

I bought an order of their chicken and found a fried fly in there. The manager's solution was to offer me another order in a rude manner. No thanks! read more

Cardenas Markets - Gross! A fried fly - Mexican Near Me - Perris, California

I came to get a simple drink today at around 7pm parched. As I was waiting in line the associate handling the self checkout called out for the next customer in line who was planning to pay with card as the newly available self checkout register was card only. The customers in front of me refused the offer as they were paying in cash. Noticing this I walked ahead leaving my spot in line behind as I was planning to pay with card. Upon approaching the front of the line I was met with attitude and accusations of cutting the line and being told to wait in the line once more. Turning around I noticed five more customers having taken my place. That's when I decided to leave. I guess that's just the kind of people that Cardenas hires. The kind that harass customers who follow common retail protocol when prompted. read more

I had the worst experience here . I came in to purchase pan dulce and meat as well as some veggies and everything was going fine until I came to the checkout the cashier was very rude his name is Francisco Amezcua, I checked the receipt . He actually had the nerve to criticize me as a parent , I thought the job of cashier was merely to check out groceries and accept payment not to make snarky rude comments about my parenting , if he's so unhappy in his position as a cashier at a grocery store that he needs to have that bad attitude he should look for another job I'm sure someone would gladly take his job and be better at it. Cardenas markets needs to teach their employees better customer service skills and respect to to their clientele because clearly people like this are getting away with their disrespectful attitude I'm sure I'm not the first one I've read previous negative reviews read more

I want a say I shop here everyday for my everyday needs but they need a chillax over the 15 cent bags. I always buy buche tacos and love them but the lady got mad cause I said no Chile or salsa like I'm paying customer. read more

The chicken was not ready until an hour later. Roselda let us know it was going to be a 30 min wait but it turned out to be an hour. The beans and rice were not fresh. The customer service seemed a bit off. They weren't the nicest, maybe because they were experiencing a lot of delays. Especially when door dash came to pick up their orders. read more

Service is extremely slow and cashiers are rude. A cashier was shopping with the rest of us and when she found a cart in her way she crashed into it with her cart in a violent manner until she pushed it out of the way. Definitely a bitter experience every time i come here but my mother likes their tortillas, so here i am. read more

I shop here in case of emergency because it's across the street from my house but the service is terrible and they should just remove their phone because nobody ever bothers to answer.Product is always prices wrong as well read more

While I was waiting for my food (tacos) I noticed the cook had recently taken payment, grabbed money (bills and coins), and once done instead of washing his hands or wearing gloves, proceeded to grab the tortillas. I asked him why wasn't he wearing gloves, he had just grabbed money and he said sorry and proceeded to put gloves on. I let the manager no (whom did nothing) and got my money back. read more

The lady at the food counter cannot seem to take a order without screwing it up. Check your order before you pay and check your order before you leave. Food wise, good stuff. read more

Cardenas Markets - Mexican Near Me - Perris, California

The kitchen has some great shredded chicken And fresh made tortillas On a hot day in Perris can't go wrong with a large horchata and a empañada de crema as well read more

I got tacos at the food court here an the carne asada was hard an the Al pastor had to much onions an was bitter,they took long on my order because the lady wasn't paying attention an gave some guy our order ,so we had to keep going up an ask what's taking so long on our order they kept saying it's coming,then we get our food an it's not good at all hard to chew ,another thing was the fountain drink machine is always down so I paid just for a cup makes no sense to me, wouldn't recommend eating here ,an ps the lines in this store are terrible the meat an cheese is bad an the veggies go bad read more

They have great prices compared to the small store that's closer to me, plus good food! I love tripas and my son loves champurrado, we buy it by the buckets... To everyone who's complaining, just got to a different place and that's it! There's plenty of food places near by! And how can you expect every employee to be nice and with a big smile during these times? They have their problems too... just saying read more

This place is awesome! They have some of the widest selection of pan dulce youll ever see. It's more like a pan dulce library. They have pretty much everything any Hispanic would want in a grocery store, from the weird little sladitos candies to freshly homemade YELLOW corn totillas(very hard to find). As far as the restaurant, oh man, some of the best of everything iv ever had! Iv tasted their chicken asado, carnitas, and the chichron, let me tell you, they are ALL top notch!!!! Their salsas are even better! If you don't want to go the actual grocery store, at least give the restaurant a shot. You won't regret it.... Restaurant gets a perfect 5 stars.... The grocery store gets a 4 because their customer service and cashiers are pretty badly trained, but that's expected in Perris.... read more