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    Caravan II Albergo

    1.7 (3 reviews)
    ModerateHotels
    Closed 10:00 am - 1:00 AM (Next day)

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    Holiday Inn Express & Suites New Castle

    Holiday Inn Express & Suites New Castle

    (9 reviews)

    I didn't feel welcomed when I checked in. Not that the staff was rude, they just were not pleasant…read moreand seemed irritated they had to check people in. I was on the third floor near the elevator. Room was pretty big and room temperature was solid. Pillows were great, but bed sunk in and gave me major pain. A few cons to the room - There was rust/mold in the bathtub and the toilet didn't flush. Looked like the handle was broke. I reported it to the staff upon noticing the issue who then proceeded to go get me a plunger. I explained it's not stuffed; it just won't flush because the handle is broke. Her response was then we aren't going to switch you because you are checking out today. I said that's fine I'm just making you aware of this problem. The breakfast area was decent. Nothing to brag about, however I always appreciate a hot breakfast and when more is offered then just bagels, cereal, and muffins. They had sausage, omelettes, cinnamon rolls and an assortment of others. Other amenities: The ice machine was out of order. Three of the 4 treadmills in the fitness center were out of order and the swimming pool was very small in total width and only went up to 4 feet deep so couldn't even jump in or swim around so we opted to not go in after initially being excited and packing our swim suits. One last note is my room rate when I checked out on the website was $124, however after I submitted, I saw payment of $182. I looked at my order summary and saw a 19.99 non refundable charge to book plus taxes of course. I wish this amount appeared before I processed the payment because I would have looked elsewhere. That's too much to pay for one night during the work week in the city of New Castle. Overall not the worst stay, but given the price, and the fact that the hotel is only a few years old with many issues, this was an underwhelming experience. Will stay at the comfort or quality inn next time.

    Let me start my review with the room has a enormous full wall size window ... with blackout blinds…read more The hallways are bright with color and lighting. It is located on a highway, so even with the air condition on, you hear tractor trailers going by the hotel. The staff were very willing to work with me as far as housekeeping ... I was working nights and needed to sleep all day. The staff uniforms were eclectic (bedroom slippers, low riding shorts, no work badges) making it sometimes difficult to identify who was staff. The lobby always had guests mingling. There is a pool. Breakfast is served in the main lobby. There isn't a restaurant in the hotel but many options within a 10 minute drive. The room had lots of lighting options, soft and firm pillows (embroidered on the pillow cases), large walk in shower, and plenty of room to put stuff. I would definitely return to this establishment.

    Caravan II Albergo - hotels - Updated May 2026

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