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Car Wash

3.2 (5 reviews)

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Jet Brite Car Wash

Jet Brite Car Wash

(70 reviews)

Brandon at JetBrite Car Wash did a great job helping me resolve an issue. He was polite, prompt,…read moreprofessional, and made sure everything was taken care of quickly. I really appreciated his excellent customer service and would highly recommend him!

Absolutely disgusting experience at Jet Brite Car Wash in Bolingbrook…read more I went there simply because I wanted to CANCEL my membership. Instead of being treated with basic respect, I was treated disrespectfully because I was having difficulty speaking English. The way I was spoken to and treated made me feel discriminated against because of my race, language, and background. Not being fluent in English does NOT make me stupid, inferior, or someone who deserves to be talked down to. I was a paying customer trying to handle a simple membership cancellation. There was absolutely no reason for the attitude, disrespect, or humiliation I experienced. If your business takes people's money, then your employees should be able to treat those same customers with dignity when they decide to cancel. You don't get to treat people like garbage simply because they have difficulty communicating in English. Management needs to seriously address how customers who speak limited English are being treated at this location. I hope corporate understands that this type of behavior can have serious consequences for a business's reputation. I will NEVER recommend Jet Brite Car Wash in Bolingbrook to anyone. I came in to cancel a membership and left feeling disrespected and discriminated against. That's not customer service. That's unacceptable.

Car Wash - carwash - Updated October 2026

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