I had been taking my new mercedes A class to this mechanic since I bought it 8 years ago. The servicing was pretty good but always expensive as would be expected. But as the year have gone by the price keeps going up and up and up until today when they estimated my most recent servicing at £4000! They had offered me less than that for a trade in on one of their new cars so obviously paying that much for servicing is not going to happen. Hazel neglected to tell me that I the driver could not pick me up at the park and ride after 4:30 so I ended up paying £24 for a cab to get there and then Allen (the service manager) did not want to take the £24 off of my £200+ bill that I had JUST for them to look at the car...They simply want me to buy a new car and it certainly is not going to happen, especially not buying one from them !!!!!!!!!!!!!!!!!!!!!! My car will be going to an independant shop for now on. read more